24-Hour Care in Franklin, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed it during Thanksgiving dinner at your parents’ place on Route 2. Your mom’s hands shook more than last year, and she’d gotten up three times that night worried about the front door being locked. The next morning, your dad admitted he couldn’t sleep either, too anxious to leave her alone. That’s when you realized it was time to call for help.
Home › 24-Hour Care › Franklin
Your sister noticed it during Thanksgiving dinner at your parents’ place on Route 2. Your mom’s hands shook more than last year, and she’d gotten up three times that night worried about the front door being locked. The next morning, your dad admitted he couldn’t sleep either, too anxious to leave her alone. That’s when you realized it was time to call for help.
Call (475) 264-4830 Learn how it works
24-Hour Care means someone is there, awake and alert, from bedtime through morning and all night long. It’s not a nurse visit that lasts an hour. It’s presence. A person in your home who watches for falls, who hears if your parent gets up confused at 2 AM, who’s there if medication is needed, or if something feels wrong.
Day to day, families see their parent sleeping better because someone’s there. They see fewer middle-of-the-night wanderings, fewer falls that go unreported, fewer mornings where medication got skipped. The caregiver handles personal care, meal prep, light housekeeping, and mostly, they’re awake and ready if your parent needs something. You get to stop holding your breath.
If your parent came home from William W. Backus Hospital after surgery or illness, 24-Hour Care picks up exactly where discharge planning leaves off. We’re nurse-founded, which means our caregivers understand what to watch for, how to report changes, and how to keep someone safe when they’re still healing. We know the Franklin area well and work with hospitals across New London County on transitions like these every month.
Our founder was a nurse. She started this because she watched families struggle with the gap between hospital discharge and real safety at home. That’s why our caregivers understand nighttime falls, medication timing, and when something small actually signals something bigger. You’re not working with staff who see 24-Hour Care as just another shift.
We don’t assign the first available person. We listen to your family’s rhythm, your parent’s personality, what keeps you up at night. Then we find someone whose experience fits. If your parent needs someone calm for anxiety, or someone who’s handled post-surgical care, we match that. It takes a few extra days, but it works.
If your parent’s needs shift, or the caregiver isn’t quite right, or you need to adjust the schedule, you call us directly. We’re local, we answer, and we solve it. When 24-Hour Care is in your home, small problems don’t stay small. We catch them and fix them.
Whether your parent’s coming home from William W. Backus or another facility, we know the discharge process. We coordinate directly with hospitals, understand medication lists and care plans, and make sure there’s no gap. Your parent isn’t starting from zero on day one at home.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Franklin families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Your caregiver is there from evening through the next morning, sleeping lightly and staying alert. They help with bedtime routine, medications, bathroom needs during the night, and any personal care. They're awake early to help with breakfast and morning care. Some families use 24-Hour Care only at night and day care during work hours. Others use it round the clock. It depends on what your parent needs and what you need to work or rest.
We can often start within 2 to 3 days of discharge if you call ahead. If you call before your parent leaves the hospital, we can coordinate directly with the discharge team and have someone in place on day one at home. Some families need faster placement, and we work hard to make that happen. The matching process takes a little longer than rushing someone in, but it's worth it.
24-Hour Care is private pay. Medicare and most insurance don't cover around-the-clock care at home, so families pay out of pocket. We're transparent about cost and can tell you exactly what it runs for your situation. Some families use it temporarily after a hospital stay, others long-term. We work with what families can actually afford.
A home health aide comes for a few hours, usually ordered by a doctor after hospital discharge and covered by insurance for that period. 24-Hour Care is someone in your home all night, every night, for as long as you need it. It's a different level of presence. A home health aide might bathe and dress your parent. A 24-Hour caregiver does that and also watches for falls, confusion, and emergencies while you sleep.
Yes. We ask detailed questions about your parent's personality, habits, any medical needs, and what matters most to your family. Then we find someone whose experience and temperament fit. We know caregivers across Franklin and the surrounding towns. If your parent has specific needs like post-surgical care or medication management, we match someone who's handled that before.
We have backup caregivers trained and ready. We call you first if your regular person gets sick or can't make it, so you're never blindsided. We work hard to use someone your parent already knows if possible. But if it's short notice, we have experienced people who can step in the same day. Your parent's safety doesn't take a day off.
Learn more about this service
All home care services in Franklin
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Franklin, CT
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