24-Hour Care in Norwich, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your mom had a fall at 2 a.m. in her Norwich home, and no one was there to hear her call out. Your sister found out three hours later when she stopped by on her way to work. That’s when you realized someone needs to be there, awake and present, every single night, and you can’t do it alone. We’ve helped Norwich families sleep again after moments like this.
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Your mom had a fall at 2 a.m. in her Norwich home, and no one was there to hear her call out. Your sister found out three hours later when she stopped by on her way to work. That’s when you realized someone needs to be there, awake and present, every single night, and you can’t do it alone. We’ve helped Norwich families sleep again after moments like this.
Call (475) 264-4830 Learn how it works
24-Hour Care is someone in your parent’s home around the clock, awake during the night and available all day. It’s not medical nursing. It’s a trained caregiver who’s there to prevent falls, help with bathroom visits at 3 a.m., notice if something’s wrong, and keep your parent safe when you can’t be there.
Day-to-day, you’ll see a caregiver helping with meals, mobility, medication reminders, hygiene, and just being present. At night, they’re awake and listening. If your parent gets up, there’s someone there. If they have chest pain or confusion, there’s someone who knows them and can call for help or reach you immediately. You stop carrying the weight of wondering if tonight is the night something happens.
Many Norwich families come to us after a discharge from William W. Backus Hospital, when doctors say your parent isn’t ready to be alone yet. We’re nurse-founded, which means we understand what safety actually looks like in the hours between midnight and dawn, not just on paper. We know the discharge process at Backus and the specific needs of New London County residents finding their way home.
Our founder knows nighttime falls, bathroom emergencies, and the weight of being responsible for someone you love. We built 24-Hour Care around what actually keeps people safe when the house is dark and quiet, not around what sounds good in a brochure.
We don’t just send someone. We listen to who your parent is, what they need, what time they wake up, what makes them feel calm or anxious. We brief the caregiver thoroughly and we keep listening as things change. A good match in 24-Hour Care isn’t luck, it’s intention.
24-Hour Care situations change. Your parent gets hospitalized. The caregiver has an emergency. You need coverage fast. We’re local to Norwich and New London County, we know our caregivers, and we can adjust without leaving you stranded.
We work with William W. Backus Hospital discharge teams. We know the neighborhoods where our Norwich clients live, from the areas near the hospital to Montville and beyond. That local knowledge matters when you need continuity of care.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Norwich families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is present 24 hours. At night, they're awake and alert, helping if your parent needs the bathroom, monitoring for falls or changes in condition, and being the first person to respond to any emergency. During the day, they provide meals, medication reminders, help with hygiene, mobility assistance, and companionship. They keep you updated and watch for anything that seems different. It's not medical care, but it's continuous safety and presence.
We can often start within 24 to 48 hours of discharge if you call us right away. If you're planning ahead, we can coordinate directly with the hospital discharge team to make sure the caregiver is in place when your parent arrives home. The faster you call, the sooner we can ensure no gap in care, especially those first nights after leaving the hospital.
24-Hour Care is private pay, which means it's not typically covered by Medicare or most insurance plans. We're honest about this because it matters to your budget. The cost reflects someone being present every hour, and we can discuss what works for your family's situation. Some families use long-term care insurance or personal resources. We're here to talk through options.
A home health aide typically comes for a few hours a day and is ordered by a doctor for a specific medical need. 24-Hour Care is continuous presence, awake all night, covering the full 24 hours every day. You're not waiting for scheduled visits. Someone is there if your parent needs help at 2 a.m., and they're watching all night, not just during daytime hours.
Yes. We learn about your parent, their habits, temperament, what makes them feel comfortable, any medical quirks or preferences. We then match you with a caregiver we know can meet those needs, not just someone available. We also prepare the caregiver with detailed information so they walk in already understanding your parent. If the match isn't working, we listen and we adjust.
We have backup caregivers ready, especially for 24-Hour Care situations where you can't be left without coverage. We notify you as early as possible if there's a change and we place someone you've met or we've thoroughly briefed. Our goal is zero disruption to your parent's care. Being local to Norwich means we can usually cover it quickly.
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24 Hour Care near Norwich
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Norwich, CT
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