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Home / Terms & Conditions

Terms & Conditions

Last updated May 12, 2026

These Terms and Conditions (“Terms”) govern your use of the website privatedutyaides.com and your communications with Private Duty Aides LLC (“Company,” “we,” “us,” or “our”). By using our website or contacting us, you agree to these Terms.

1. Services

Private Duty Aides LLC provides non-medical home care services in the state of Connecticut. Our services include companion care, personal care, dementia care, respite care, live-in care, and post-hospital care. We do not provide skilled nursing, medical diagnosis, or treatment.

2. SMS / Text Message Communications

SMS Program Description: By submitting your phone number through any form on our website or verbally consenting to receive text messages, you agree to receive SMS/MMS messages from Private Duty Aides LLC regarding your care inquiry, appointment scheduling, service updates, and related communications.

  • Message Frequency: Message frequency varies based on your interaction with our services. You may receive up to 4 messages per month.
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-Out: Reply STOP at any time to cancel. You will receive one final confirmation message and will receive no further SMS messages from us.
  • Help: Reply HELP for assistance or contact us at info@privatedutyaides.com.
  • Consent is not a condition of purchase: You are not required to consent to receive SMS messages as a condition of receiving our services.
  • Supported carriers: AT&T, T-Mobile, Verizon, Sprint, Boost, and most major U.S. carriers. Carrier liability is not assumed.

We do not share your phone number or SMS opt-in data with third parties for marketing purposes. See our Privacy Policy for full details.

3. Website Use

You agree to use this website for lawful purposes only. You may not use our website to transmit harmful, offensive, or infringing content, or to attempt to gain unauthorized access to our systems.

4. No Medical Advice

Content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding medical decisions for yourself or a loved one.

5. Intellectual Property

All content on this website — including text, images, and design — is the property of Private Duty Aides LLC and may not be reproduced without written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Private Duty Aides LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for services in the three (3) months preceding the claim.

7. Disclaimer of Warranties

This website is provided “as is” without warranties of any kind, express or implied. We do not warrant that the website will be error-free or uninterrupted.

8. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Fairfield County, Connecticut.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes are effective upon posting to this page. Continued use of our website constitutes acceptance of the updated Terms.

10. Contact Us

  • Email: info@privatedutyaides.com
  • Phone: (475) 264-4830
  • Mail: Private Duty Aides LLC, 1416 Fairfield Ave, Bridgeport, CT 06605
Private Duty Aides

Nurse-founded concierge home care for discerning Connecticut families. Personal, premium, and built around your parent — not a checklist.

Services

  • Companion Care
  • Personal Care
  • Dementia & Alzheimer's Care
  • Respite Care
  • 24-Hour Care
  • Post-Surgical Care
  • Veteran Home Care
  • Stroke Recovery
  • All Services

Service Areas

  • Westport
  • Greenwich
  • Darien
  • New Canaan
  • Fairfield
  • Norwalk
  • All Service Areas

Resources

  • Cost of Home Care in CT
  • CT Senior Care Guide
  • Affordability Index
  • Blog
  • About
  • Contact

Contact

  • (475) 264-4830
  • help@privatedutyaides.com
  • Available 24/7 for new-client calls.
    Office hours: Mon–Fri 9–5 ET.
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