Post-Hospital Care in Franklin, CT
In-home support after a hospital discharge — medication reminders, meals, mobility help, and follow-up care for seniors returning home.
No sales pressure. We'll tell you straight if we're not a fit.
Your mom came home from William W. Backus Hospital on a Tuesday, and by Thursday you realized she hadn’t taken her afternoon medications right. Her discharge papers were sitting on the kitchen counter near Route 32, unopened, and you live forty minutes away. That’s the gap we see every week in Franklin, and it’s exactly why Post-Hospital Care exists.
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Your mom came home from William W. Backus Hospital on a Tuesday, and by Thursday you realized she hadn’t taken her afternoon medications right. Her discharge papers were sitting on the kitchen counter near Route 32, unopened, and you live forty minutes away. That’s the gap we see every week in Franklin, and it’s exactly why Post-Hospital Care exists.
Call (475) 264-4830 Learn how it works
Post-Hospital Care is skilled support in your home during those first weeks after discharge, when the anxiety is high and the instructions feel like too much. We’re not replacing what the hospital did. We’re bridging the time between discharge and when your parent or spouse feels stable again, walking them through medications, watching for falls, and making sure nothing falls through the cracks.
Day to day, this means someone checking in on medications before breakfast, sitting with you at follow-up appointments to write things down, watching for signs of infection or confusion, helping with the mobility piece when stairs feel uncertain, and staying in the same room when fatigue makes everything harder. Families often tell us they finally sleep through the night again because someone they trust is there and awake.
We work closely with William W. Backus Hospital and the discharge teams across New London County, so we know what questions to ask and what to watch for. Being nurse-founded means we understand the anxiety families carry after discharge, not just the physical recovery piece. We know what it feels like to bring someone home and wonder if you’re missing something.
Our founder is a nurse who lived through this with her own parent. We don’t dismiss the worry about medication timing or the fear of falls in those first weeks. We’ve seen families miss follow-up appointments because discharge papers got confusing, and we build our approach around making sure that doesn’t happen to you.
We don’t assign a caregiver and hope it works. We listen to what your parent needs, what your family’s rhythm is, and what actually matters. Then we find someone with the right experience who gets it, and we brief them on everything before they walk through your door.
Post-Hospital Care situations change. A fever shows up on a Saturday, or your parent’s mood shifts, or you need an extra visit. You call us and talk to someone who knows your situation, not an answering service.
We know Franklin, Norwich, Bozrah, Lebanon, and Sprague. We understand the William W. Backus Hospital discharge process because we work with it all the time. We show up on time and we know the roads.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For Post-Hospital Care specifically, not just whoever is available that week.
Often same day for urgent Franklin families who need post-hospital care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit includes checking that medications are being taken correctly and on time, monitoring your parent's mood and physical healing, helping with light mobility or exercise if the doctor recommended it, attending follow-up appointments with you so nothing gets missed, watching for infection or confusion, and being someone calm in the house when fatigue hits. We also keep notes so you and your parent's doctor have a clear picture of how recovery is actually going.
We can often start within 24 to 48 hours of discharge if you contact us right away. If you're still in the hospital, call us before discharge day so we can line up the right caregiver and get them briefed on your parent's specific needs. The sooner we start, the sooner that anxiety usually drops.
Post-Hospital Care is private pay. This is different from home health services that Medicare might cover for skilled nursing. We work with families directly, and we can talk through costs and how long you might need support. Most families find that peace of mind in those first weeks is worth the investment.
Home health aides are typically sent through Medicare or insurance and have specific clinical orders from a doctor. Post-Hospital Care is what we do when your parent is discharged but not quite ready, or when the paperwork takes too long. We're more flexible, available sooner, and we work directly with your family's timeline instead of an insurance schedule.
Yes. We ask detailed questions about your parent's personality, their fears around the discharge, mobility, medication history, and what your family actually needs. Then we find someone in our network who has worked with similar situations and feels like a fit. We don't do cookie-cutter matching.
We have backup coverage built in. We contact you first and work to find a familiar face if possible, or we send someone trained and briefed on your parent's care plan. You won't be left without support. We understand that consistency matters, but reliability matters more.
Learn more about this service
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No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Franklin, CT
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