Companion Care in Franklin, CT
Non-medical companionship, conversation, and daily activity support for seniors living at home.
No sales pressure. We'll tell you straight if we're not a fit.
You drove out to Franklin on a Sunday afternoon and found your dad sitting in the same chair he’d been in all week, the television off, the newspaper unopened on the table. He said he was fine. You knew he wasn’t. That quiet kind of alone is harder to name than a medical problem, but it’s just as real, and it’s exactly what Companion Care is designed for.
Our caregivers show up consistently, spend real time with your parent, and handle the light daily tasks that pile up when someone’s been on their own too long. We’re a nurse-founded agency serving families throughout New London County, and we’ve worked with a lot of Franklin families who were in exactly that situation.
If you’re not sure where to start, a phone call is enough. We’ll listen, ask a few questions, and tell you honestly what makes sense.
Companion Care covers the space between “everything is fine” and “we need a nurse.” It’s regular, reliable company: someone who shows up, sits with your parent, talks with them, eats lunch with them, and makes sure the day has some shape to it. It also includes light help around the house, rides to appointments, help keeping track of medications (reminders, not administration), and assistance with errands that have quietly started slipping.
For Franklin families, this service often comes up right after a health event. If your parent was recently discharged from William W. Backus Hospital in Norwich and came home to an empty house, Companion Care is frequently the first step back toward stability. The medical piece may be handled, but the recovery goes better when someone is consistently present. We’ve helped families bridge exactly that gap, in Franklin and across New London County.
Day to day, the work looks like conversation, a shared meal, a walk if your parent is up for it, help sorting mail or organizing the kitchen, and someone paying attention to how things are going. Nothing clinical. Just consistent, attentive company from someone who knows your parent’s routine and cares about it.
Because we were founded by a working nurse, we built Companion Care with a clear understanding of what the medical system leaves behind when it discharges someone home. Our caregivers are briefed carefully, and we know what to watch for even when the role is non-medical.
Nurse-founded, not corporate
Our agency was started by a working nurse who saw firsthand what families dealing with isolation and light-help needs were missing. The whole Companion Care model was built around that gap, not around what’s easiest to staff.
Built specifically for Companion Care
We take the briefing and matching process seriously for this service. A good Companion Care caregiver isn’t just reliable, they’re a genuine fit for your parent’s personality and routine. That’s what we focus on before anyone walks through the door.
We stay reachable
When something shifts, whether it’s your parent’s health, their mood, their schedule, or the caregiver situation, you should be able to reach someone who knows the case. We keep that promise to Franklin families consistently.
We know this area
We’re familiar with New London County, the communities around Franklin, and how the discharge process at William W. Backus Hospital typically unfolds. That local knowledge changes how quickly and smoothly we can help.
How it works
Tell us what’s going on, as much or as little as you know. There are no forms to fill out, no sales process, no pressure. We listen to your situation and help you figure out what kind of support actually fits.
For Companion Care especially, the match matters. We pair based on personality, shared interests where possible, and your parent’s specific daily needs. Availability alone isn’t enough, and we don’t treat it like it is.
Often sooner. Franklin families dealing with a post-discharge situation or a sudden change in a parent’s condition can frequently get started the same day they call. We move quickly when the situation calls for it.
Once care is in place, we check in regularly. If something changes, or if you have questions about how things are going, you call us and we answer. You’re not handed off and forgotten.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit includes conversation, shared meals or help preparing them, light housekeeping like tidying the kitchen or doing a load of laundry, and any errands or appointments that come up. Medication reminders are included, though the caregiver doesn't administer medications. The shape of the day adjusts to what your parent actually needs, not a fixed checklist.
In most cases we can have a caregiver in place within 24 to 48 hours of your call. For families in Franklin dealing with a same-day discharge, we often move faster than that. The key is calling us as early in the discharge process as you can, even if the date isn't confirmed yet, so we can get the match ready in advance.
Medicare does not cover non-medical home care like Companion Care. Most private health insurance plans don't either, though some long-term care insurance policies do cover it. We're a private-pay agency, which means families pay out of pocket. We're upfront about cost from the first call so there are no surprises.
A home health aide typically handles personal care tasks like bathing, dressing, and grooming, and may work under a medical plan of care. Companion Care focuses on company, light household help, and keeping someone's daily life on track. The two services often complement each other, and some families use both, but they address different needs.
Yes, and for Companion Care we treat that matching process as one of the most important parts of getting started. We ask about your parent's interests, their daily rhythm, their temperament, and anything that tends to make them comfortable or uncomfortable with new people. We'd rather take a few extra hours to get the match right than send someone who isn't a fit.
We maintain backup coverage and will contact you as soon as we know there's a scheduling change. We don't leave families in Franklin without a plan. If a substitute caregiver is needed, we brief them on your parent's routine and preferences before they arrive, so the day isn't thrown off more than necessary.
Learn more about this service
All home care services in Franklin
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Franklin, CT
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