Hospice Support Care in Woodstock, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table on Roseland Park Road when the hospice nurse finished her visit and quietly said there might only be weeks left. The house was still. The kids were on their way. And somewhere between holding it together for everyone else and not really knowing what to do next, you realized you couldn’t be there every single hour, and you weren’t sure who could be. That’s the moment families in Woodstock call us.
We provide non-medical home care that works alongside your hospice team, filling the hours between nursing visits with steady, calm presence. We handle comfort tasks, light personal care, and the kind of quiet companionship that lets your family actually be family instead of round-the-clock caregivers.
Hospice Support Care is non-medical home care that runs alongside the hospice nurses and social workers already assigned to your family. We don’t replace them. We fill the gap between their visits with consistent, human presence: sitting with your parent, helping with repositioning and comfort, managing light hygiene tasks, and keeping the environment calm and dignified. When the hospice nurse from Day Kimball Hospital’s team stops in, we make sure they’re walking into a situation that’s organized and that communication flows clearly.
Day-to-day, that might look like a caregiver arriving early in the morning so a spouse can sleep, staying through the afternoon so adult children can go handle the things only they can handle, or simply being a steady presence overnight when the hours feel longest. Families across Woodstock often need someone who understands the pace of this, who isn’t rushed, and who can read a room. We look for that specifically when we match caregivers for this service.
Families in Woodstock also sometimes need support when a discharge from Day Kimball happens suddenly, when someone transitions from inpatient palliative care back home sooner than expected. We can move quickly in those situations and connect directly with the care team to make sure nothing falls through. The goal is always that the person who is dying gets to be at home, with people around them, without the household falling apart in the process.
Private Duty Aides was founded by a working nurse, which means our approach to end-of-life care isn’t built around what sounds good in a brochure. It’s built around what actually helps families at this stage, with training and matching criteria that reflect real clinical experience at the bedside.
Nurse-founded, not franchise-built.
Our agency was started by a working nurse who saw firsthand what families going through end-of-life care at home actually needed and what most agencies were failing to provide. That perspective shapes everything about how we run Hospice Support Care.
Matched for this service, not just slotted in.
We don’t assign whoever is free. For Hospice Support Care, we match on experience with end-of-life situations, emotional steadiness, and fit with your family. We’ll brief the caregiver on your specific situation before the first visit.
We answer when you call.
Things change fast at this stage. If something shifts overnight, if the hospice nurse raises a concern, if you just need to talk through what’s happening, you can reach us. We don’t route you through a call center.
We know Woodstock and Windham County.
We’re familiar with how discharges from Day Kimball Hospital work, the distances families here are dealing with, and the particular rhythm of rural northeastern Connecticut. We’re not applying a generic playbook to your situation.
How it works
There are no forms to fill out and no sales process. You tell us what’s happening, we listen, and we ask honest questions. If we can help, we’ll tell you plainly. If something else fits better, we’ll tell you that too.
Hospice Support Care requires a particular kind of person, not just someone who is available. We think about temperament, experience with end-of-life care, and how they’ll fit with your family dynamic before we suggest anyone.
When families in Woodstock call us in an urgent situation, we move accordingly. We know that with hospice, timing isn’t abstract. If you need someone today, we do everything we can to make that happen.
You’ll hear from us regularly, not just when something goes wrong. If needs shift, if the hospice team changes the care plan, if your family needs more or fewer hours, we adjust. You’re not left managing this in the dark.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit might include helping with repositioning for comfort, light hygiene assistance, preparing simple foods or drinks, keeping the space tidy and calm, and sitting with your parent so they're not alone. We follow the hospice care plan and coordinate with the nursing team on anything that's changed. What it looks like day to day depends on where your family is in the process, and we stay flexible as that shifts.
In most cases, we can have a caregiver in place within 24 to 48 hours of your call. For urgent discharges from Day Kimball, where someone is coming home quickly and the family isn't fully prepared, we do everything we can to start the same day. Call us as soon as you know the discharge is coming and we'll work backward from that date with you.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. The hospice benefit through Medicare does cover nursing visits, social work, and medical equipment, but it typically doesn't cover the non-medical companion and personal care hours we provide. Some long-term care insurance policies will cover our services, so it's worth checking your policy. We're happy to talk through what that paperwork might look like if you need help.
A home health aide typically works under a medical directive to perform specific clinical tasks, often billed through Medicare or insurance. Our caregivers are non-medical, meaning they focus on comfort, companionship, personal care assistance, and daily support rather than clinical procedures. In a hospice situation, the two often work side by side. Our role is to cover the hours and tasks that fall outside what the hospice nursing team is there to do.
Yes, and we take that seriously for this service especially. We'll ask you questions about your parent's temperament, what makes them comfortable, and what kind of presence feels right to them. Some people want someone quiet and steady. Others want someone who talks. We factor all of that in before we suggest a match. If the first match doesn't feel right, we'll find someone better.
We maintain coverage so that a single caregiver's absence doesn't leave your family without support. If your regular caregiver can't make a scheduled visit, we notify you promptly and arrange a backup. For Hospice Support Care specifically, we understand that continuity matters and that introducing a stranger at a difficult moment requires care. Any backup we send will be briefed on your situation before they arrive.
All home care services in Woodstock
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Woodstock, CT
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