Hospice Support Care in Pomfret, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting beside the bed on a quiet afternoon, the old farmhouse off Route 44 finally still, when the hospice nurse came and went in under an hour. She was kind, thorough, and then she was gone, and you were back to being the only person in the room. That feeling of being alone in something this big is exactly what we hear from families across Pomfret. You didn’t sign up to manage medications, handle repositioning, and hold a conversation all at once, and you shouldn’t have to do it all yourself.
We provide non-medical support alongside your hospice team, so the nurses and aides who visit can focus on clinical care while your family focuses on being present. We work with what the hospice team has already set in motion, not against it.
Hospice Support Care means we come into the home and handle the practical, physical, and emotional layer that hospice nurses don’t have time to cover. That includes personal care, bathing, repositioning, light housekeeping, meal preparation, and sitting quietly with your family member when they want company. We follow the hospice plan of care and communicate directly with the clinical team so nothing gets missed and no one is working at cross-purposes.
Families in Pomfret often call us right after a transition from Day Kimball Hospital, when someone has been discharged to home with hospice orders and the house suddenly needs to become a care environment. We help make that transition feel manageable. We handle the physical routines so your family member is clean, comfortable, and not alone during long stretches between hospice nurse visits. For families spread across Windham County or coming in from out of town, knowing a trained aide is present every day changes everything about how this time feels.
Because Private Duty Aides was founded by a working nurse, our approach to this service is grounded in clinical reality. Our founder understood that families at this stage need someone who knows how to read a person’s comfort level, communicate a symptom change clearly to the hospice nurse on call, and stay calm when things shift quickly. That’s what we look for when we select and train the aides we send into your home.
Nurse-founded. Our agency was started by a working nurse who watched families at end of life struggle with gaps in non-medical support. She built this service to fill exactly those gaps, and that perspective shapes every hire we make and every care plan we build.
Matched for this service. We don’t pull whoever is available and send them to a hospice home. We look specifically for aides with experience supporting end-of-life care, who know how to be present without being intrusive, and who can communicate clearly with a hospice team.
We stay reachable. When something changes at 2 a.m., or when a family member calls from out of state with questions, you should have a real person to talk to. That’s how we operate. We don’t disappear after the care starts.
We know Pomfret and Windham County. We understand how the discharge process works at Day Kimball Hospital, the realities of rural home care in northeast Connecticut, and what families in this part of the state are actually dealing with.
How it works
**Call or email us first.** You tell us what’s happening, we listen. No intake forms, no sales process, no pressure. We just want to understand your situation so we can help.
**We match your caregiver carefully.** For Hospice Support Care specifically, we look at experience with end-of-life situations, temperament, and how well someone will fit with your family’s pace and personality. Availability alone doesn’t drive this decision.
**Care starts within 48 hours.** Often the same day for Pomfret families in urgent situations. We know that when someone is on hospice, there’s no window to wait around.
**We stay in contact with you.** Regular check-ins mean you’re not left wondering how it’s going. If something changes, you call us and we respond. You’ll always have a real person to reach.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, a hospice support aide helps with personal care like bathing, dressing, and repositioning, prepares meals and snacks, keeps the home environment comfortable and clean, and sits with the person receiving care so they're not alone. The aide follows the hospice team's guidance and watches for anything that should be flagged to the clinical team. It's consistent, day-to-day support that fills the hours between nurse visits and gives the whole family a chance to breathe.
We can often have care in place the same day you call, and almost always within 48 hours of a Day Kimball Hospital discharge. We know that the transition home on hospice happens fast and the need for support is immediate. When you call, we'll tell you honestly what we can do and when, and we'll move as quickly as the situation requires.
Private Duty Aides is a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Some families use long-term care insurance policies that cover private-pay home care, and we're happy to provide documentation if your policy allows for reimbursement. We'll be straightforward about costs from the first conversation, so there are no surprises.
A home health aide typically comes through a Medicare-certified agency and provides skilled or semi-skilled care that's tied to a medical plan, often for a limited number of visits per week. Our hospice support aides provide non-medical care, meaning personal care, companionship, light household help, and comfort support, for as many hours as your family needs. We work alongside the hospice team rather than overlapping with their clinical role.
Yes, and we take that seriously. When you call, we ask about your family member's personality, preferences, communication style, and what kind of presence they respond well to. For end-of-life care especially, the fit between caregiver and family matters more than almost anything else. If a match isn't working, we'll make a change without making you feel like you're asking for too much.
We maintain backup coverage so that a scheduled shift is not left empty. If your regular aide can't make it, we'll contact you directly, tell you who is coming, and make sure the replacement has been briefed on your family member's care. You won't be left figuring it out on your own or finding out at the last minute with no plan in place.
All home care services in Pomfret
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Pomfret, CT
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