Hospice Support Care in Thompson, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting with your father in the back room of the house off Route 193, the hospice nurse had just left after her morning visit, and you realized you couldn’t stay another night and also be back at work by seven. The nurses from Day Kimball Hospital had done everything right when he was discharged, but right now, in this quiet corner of Windham County, you needed someone to just be there with him so you could sleep. That moment, when the weight of it lands all at once, is exactly why families in Thompson call us.
We provide non-medical hospice support care at home, the kind that works alongside what the hospice team is already doing. We keep your family member comfortable, present, and cared for between nurse visits, so the people who love him most aren’t running on empty.
Hospice support care is non-medical, hands-on presence that fills in the hours when the hospice nurse isn’t in the room. That means sitting with your family member, helping with personal comfort like repositioning, light grooming, and keeping them company so they don’t spend their last weeks alone. It also means being the calm, steady person in the house so that the people who love them most can step away without guilt.
Day-to-day, our aides handle things like light meal preparation, keeping the space tidy, helping with gentle personal care, and making sure medications that have already been set out are taken on schedule. When a family member is discharged from Day Kimball Hospital into home hospice care, the transition can feel overwhelming. Our role is to make the house feel manageable again, so the hospice clinical team can focus on medical needs and your family can focus on being present.
Families across all areas of Thompson tend to need a mix of overnight support, daytime companionship, and relief care for family caregivers who have been at it for weeks. We work around what the hospice team has already put in place, not against it. We communicate with the nurses, follow the care plan, and keep you informed about anything that changes day to day.
Private Duty Aides was founded by a working nurse, and that background shapes everything about how we approach end-of-life support. Our nurse founder knows what hospice nurses need from a home aide, what families miss when they’re exhausted, and how to build a care arrangement that actually holds together during the hardest stretch of a family’s life.
Nurse-founded
Our agency was started by a working nurse who spent years watching what families going through end-of-life care at home actually needed and weren’t getting. That experience is built into how we hire, train, and match every aide we send.
Specific to this service
Hospice support care requires a particular kind of presence. Our aides who work in this area have experience with comfort care, working alongside hospice nurses, and being steady when a family is not. We don’t treat it the same as a routine companion visit.
We stay reachable
When something shifts with end-of-life care, it usually happens fast and outside business hours. You call us and we answer. We keep the communication simple so you’re not chasing anyone down when you need a real response.
Local to Thompson
We know Windham County and we know how the discharge process works at Day Kimball Hospital. The families we serve here aren’t a distant caseload. We’re familiar with the area, and that makes the logistics of starting care faster and easier.
How it works
You tell us what’s happening. No intake forms to fill out, no being transferred between departments. We listen, ask a few questions, and give you a straight answer about what we can do and when.
For hospice support care, the match matters more than in almost any other service. We look for experience with end-of-life care, the right temperament, and availability that fits your schedule, not just whoever is free.
For urgent situations in Thompson, we often start the same day. We understand that end-of-life timelines don’t wait, and we do our best to move as fast as you need us to.
We check in regularly so you always know how things are going. If something changes, we hear about it quickly and adjust. You won’t be left wondering whether anyone is paying attention.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, our aide might help with gentle personal care like washing up or changing clothes, prepare a light meal, keep the room comfortable and tidy, and simply sit with your family member so they're not alone. If your family member is sleeping a lot, the aide stays present and attentive rather than stepping out. They also communicate with you about how the day went, what changed, and anything the hospice nurse should know at the next visit.
For families in Thompson coming home from Day Kimball Hospital, we can often start within 24 to 48 hours. In urgent situations where someone is being discharged directly into home hospice care, we work to move as fast as possible, sometimes the same day. Call us before the discharge date if you can so we have a little time to make the right match rather than a rushed one.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Medicare's hospice benefit covers clinical services provided by the hospice team, but non-medical aide support beyond what the hospice agency includes is typically out of pocket. Some long-term care insurance policies do cover private-pay home care, so it's worth checking your policy. We're happy to give you a clear picture of costs when you call.
A home health aide typically works under a physician order and focuses on specific medical or rehabilitative tasks. Our hospice support aides are non-medical and focus on comfort, presence, and practical daily help. They work alongside the hospice clinical team rather than duplicating it. The key difference is that we're there for the hours in between clinical visits, providing the human presence and hands-on comfort care that keeps the day from feeling unbearable.
Yes, and for hospice support care especially, we take that seriously. We ask about your family member's personality, what makes them comfortable, whether they want quiet or conversation, and any specific cultural or personal preferences. We also factor in the aide's experience with end-of-life care and their temperament. If the first match doesn't feel right, we'll work to find a better one rather than leaving you to manage an uncomfortable fit.
We let you know as early as possible and we provide a substitute who has been briefed on your family member's situation. We don't just send whoever is available and hope it works out. During hospice care especially, we understand that a stranger walking in without any context can be disruptive, so we make sure the coverage caregiver knows what to expect before they arrive.
All home care services in Thompson
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Thompson, CT
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