Hospice Support Care in Union, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table off Route 190 when the hospice nurse finished her visit and quietly said she’d be back in three days. Three days felt like a long time. Your father was sleeping more now, and your mother was trying to stay strong, but you could see her shoulders carrying something she hadn’t said out loud yet. That’s the moment a lot of Union families reach out to us, not in crisis exactly, but knowing that something more was needed between those nurse visits.
We provide non-medical support that works alongside the hospice team, not instead of it. We’re there for the quiet hours, the practical help, and the steady presence that lets families step away to rest without feeling like they’ve abandoned someone.
Hospice Support Care is non-medical help that fills the hours between a hospice nurse’s visits. That means sitting with your parent while they rest, helping them stay comfortable, assisting with gentle personal care, preparing small meals or drinks, and just being present so no one is alone. It’s not clinical, but it requires someone who understands what end-of-life care looks like and knows how to move through a home calmly.
For families in Union, the need often becomes clear after a discharge from Johnson Memorial Hospital, when someone comes home under hospice and the reality of the day-to-day sets in. Our aides can be in place within 48 hours of that transition, sometimes sooner, so there’s no gap between leaving the hospital and having real support at home. Across all areas of Union, we’ve worked with families navigating exactly that stretch of time when things are tender and every hour counts.
We also support the family itself. When a spouse or adult child has been the primary caregiver for weeks, having someone steady and reliable there gives them permission to sleep, eat, or just go outside for an hour. Because Private Duty Aides was founded by a working nurse, our team understands hospice protocols, knows how to communicate with the clinical team, and recognizes signs that warrant a call, which means we fit into the care plan instead of creating friction in it.
Nurse-founded, and it shows
Our founder worked as a nurse and saw firsthand what families navigating end-of-life care at home actually needed. That experience shapes how we hire, how we train, and how we talk to the hospice team. It’s not a tagline.
Built around this specific service
Hospice support requires a different kind of presence than general home care. We brief our aides on the situation before the first visit, match on experience with end-of-life care, and make sure the person walking through the door is ready for what they’ll find.
We stay reachable
When something shifts in hospice care, and things do shift, you need to be able to reach someone who knows your family. You call us and we answer. We don’t route you to a call center or ask you to submit a request online.
We know this area
We know Tolland County, we know how discharge from Johnson Memorial Hospital typically goes, and we know Union families. That local context helps us move quickly and communicate clearly with the other people on your care team.
How it works
You tell us what’s happening. No intake forms, no automated menus, no pressure. We listen to your situation, ask a few gentle questions, and figure out what kind of support would actually help.
For hospice support, we don’t just look at who’s available. We match based on temperament, experience with end-of-life care, and what your family told us matters most, whether that’s quiet companionship, confidence with personal care, or simply someone your parent will feel at ease with.
Often the same day for Union families in urgent situations. We understand that timing is real in hospice care, and we move accordingly.
We stay in regular contact with you throughout the care. If something changes, if the schedule needs to shift, or if you just have a question at an odd hour, we’re reachable. You won’t be left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day might involve sitting with your parent while they rest, helping them shift positions for comfort, offering water or small snacks, reading aloud, or simply being quietly present so they're not alone. Our aides also help with light personal care tasks like washing up or changing, and they'll tidy the immediate space so everything around your parent stays calm and orderly. The rhythm of each visit is shaped by what your family tells us matters most and what the person receiving care is comfortable with.
We can typically have care in place within 48 hours of your call, and for families coming home from Johnson Memorial Hospital under hospice, we often move faster than that when the situation is urgent. The key is calling us as soon as you know a discharge is coming, even if the exact date isn't confirmed. That way we can do the matching in advance and have someone ready to walk through the door the day your family member arrives home.
Our services are private pay, which means we're not billed through Medicare, Medicaid, or most insurance plans. Medicare's hospice benefit does cover the clinical hospice team, including nurses and social workers, but it generally does not cover the kind of non-medical companion and personal care hours we provide. Families who want more consistent daily support beyond what the hospice benefit includes typically pay for our services out of pocket. We're straightforward about costs from the first conversation.
A home health aide typically works under a clinical order and focuses on specific medical or therapy-related tasks, often in shorter visits. Our hospice support aides provide non-medical care, which means presence, comfort, companionship, light personal care, and family relief, often for longer stretches and with more flexibility in the schedule. Because we're nurse-founded, our aides understand the hospice environment well and know how to work alongside the clinical team without overstepping. The goal is to fill the gaps that the hospice benefit leaves open.
Yes, and we take that seriously for hospice support in particular. When you call us, we ask about your parent's personality, what makes them comfortable, what they find stressful, and what kind of presence tends to help them. We then match based on that information rather than just scheduling availability. If the first match doesn't feel right after a visit or two, we talk about it and adjust. Getting the fit right matters more to us than keeping the schedule simple.
We notify you as early as possible and send a backup caregiver who has been briefed on your family's situation. We don't send strangers without context, and we don't leave you to figure it out. In hospice care especially, continuity matters, so we work hard to keep schedule changes rare and to make transitions as smooth as possible when they do happen. You can call us directly any time a concern comes up.
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Hospice Care near Union
No sales pressure. We'll tell you straight if we're not a fit.
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