Hospice Support Care in Eastford, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You came back to the house on Westford Road after the hospice nurse left, and the quiet felt different. The nurse had done everything she was supposed to do, and now she was gone, and your family was sitting in the kitchen not quite knowing what to say or who was supposed to stay. That moment, when the medical visit ends and the family is still there together, is exactly where we come in. We provide steady, attentive support in Eastford homes so that no one has to sit in that quiet alone.
Private Duty Aides serves families in Eastford and throughout Windham County with non-medical hospice support care. We work alongside hospice nurses, not in place of them, so the people who need to be present can actually be present.
Hospice support care is the steady human presence that fills the hours between clinical visits. We sit with your person. We keep them comfortable, help with positioning, offer water, read aloud, or simply stay nearby so they know they’re not alone. We also give family members permission to step out, eat something, sleep, or call someone without feeling like they’re abandoning their post.
Day to day, our aides assist with light personal comfort tasks, prepare simple foods if the person can tolerate them, handle light tidying so the home stays calm, and communicate any changes to you directly. When someone has recently transitioned home from Day Kimball Hospital to receive hospice care, those first days can feel uncertain and overwhelming. We’re there to hold the routine so the family doesn’t have to hold everything at once.
Eastford families often ask us for evening and overnight coverage, when the hospice agency’s clinical staff aren’t scheduled and the nights feel long. We cover those hours, and we cover them without rushing. Because we were nurse-founded, our aides understand what hospice nurses need from support staff, and that means better coordination and fewer dropped moments.
Nurse-founded, and that matters here
Our agency was started by a working nurse who watched families navigate end-of-life care at home and saw the gap between what hospice clinicians could offer and what families needed in between visits. That experience shapes how we hire, train, and support our aides for this specific kind of work.
Built around hospice support, not just general availability
We don’t pull whoever’s available and send them to a hospice home. We brief our aides on the household, on what the hospice team has communicated, and on the family’s needs before the first shift. That preparation is the difference between a caregiver who fits and one who creates more work for you.
We answer when you call
When something shifts, and with hospice it will, you need to reach someone who knows your case and can respond. You won’t be explaining yourself to a call center. You call us, and we know who you are and what’s happening.
Local to Windham County
We know how discharges from Day Kimball Hospital typically go, what roads look like in this part of Connecticut, and how rural communities like Eastford handle caregiving differently than a suburb. Our familiarity with this area means fewer surprises and faster coordination when time is tight.
How it works
You tell us what’s happening. No intake forms, no hold music, no pressure. We listen to your situation and ask the right questions so we understand what your family actually needs right now.
Hospice support is not the same as general home care, and we don’t treat it that way. We match based on temperament, experience with end-of-life care, and how they’ll fit with your family’s pace and personality.
For Eastford families in urgent situations, we move quickly. We understand that time is different during hospice, and we don’t make you wait through bureaucratic delays to get someone in the home.
We check in with you regularly, not just at billing time. If something changes with your person’s needs or your caregiver’s schedule, you hear from us directly, and we handle it without putting that work on you.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, our aide arrives at the agreed time and checks in on the person's comfort, positioning, and immediate needs. They offer light personal care like washing up or changing linens, prepare simple foods or drinks if appropriate, and provide quiet companionship throughout the shift. They also keep the environment calm and tidy so the home feels like a place of rest. At the end of each shift, they communicate any observations to you or to the hospice team as needed.
In most cases we can have a caregiver in your Eastford home within 48 hours of your call, and for families in urgent situations we often arrange same-day starts. Day Kimball discharges can happen quickly, sometimes with less notice than families expect, so we're set up to move fast when we need to. Call us as early as you know discharge is coming, even if the date isn't confirmed yet, and we'll be ready.
Our services are private pay only, which means we're not billed through Medicare, Medicaid, or most private insurance plans. The Medicare hospice benefit covers clinical services like nursing visits, medications related to the terminal diagnosis, and some equipment, but it does not cover non-medical companion or support aides for extended daily hours. Many families use personal savings, long-term care insurance, or VA benefits to cover the cost of additional support at home. We're upfront about all of this when you call so there are no surprises.
A home health aide typically works under a Medicare-certified agency and provides skilled or semi-skilled personal care tasks as directed by a care plan, usually for a limited number of hours per week. Our hospice support aides provide non-medical comfort care for as many hours as your family needs, including evenings, nights, and weekends when clinical staff aren't present. We focus specifically on comfort, presence, and supporting family caregivers through the end-of-life period at home. We also work alongside your hospice agency, not against it.
Yes, and we take this seriously. When you call us you'll describe your parent's temperament, their history, what makes them feel at ease, and what doesn't. We use that information to match based on personality and experience, not just schedule availability. If the first match doesn't feel right after a shift or two, you tell us and we adjust. Getting this right matters too much to leave it to chance.
We notify you as early as possible and provide a backup caregiver who has been briefed on your situation before they arrive. We don't send an unfamiliar stranger with no context, especially not during hospice. You'll hear from us directly, not through a generic message, and we'll walk you through who is coming and what they know about your family. During end-of-life care especially, we understand that continuity and communication are everything.
All home care services in Eastford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Eastford, CT
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