Personal Care in Union, CT
Hands-on help with bathing, dressing, grooming, and daily personal hygiene for seniors.
No sales pressure. We'll tell you straight if we're not a fit.
Your brother called you after the last visit, the one where he stopped by the old farmhouse off Buckley Highway and noticed your father moving slowly, gripping the bathroom doorframe just to turn around. He didn’t fall. He didn’t say anything. But you both knew something had shifted. That moment, quiet and heavy, is usually what brings families to us.
Union is a small, spread-out town, and most folks here have spent a lifetime doing things themselves. Asking for help with bathing or getting dressed doesn’t come naturally to that kind of person. We understand that, and we build care around it, moving at the pace that feels right and preserving every bit of independence that’s still there.
We’re a nurse-founded, private-pay agency serving Tolland County families who want steady, dependable personal care without a complicated system standing between them and real help.
Personal care covers the physical tasks that become hard before anything else does. Bathing, dressing, grooming, toileting, transferring from bed to chair, and getting ready for the day. These are the moments that feel the most private, and we approach every single one of them with that in mind. A caregiver who handles these routines well earns trust fast, and that trust is the whole foundation of the relationship.
Day to day, your parent can expect consistent help with their morning and evening routines, mobility support around the home, skin and hygiene care, and whatever personal rituals matter to them. Families across Union often come to us after a hospitalization at Johnson Memorial Hospital, when a discharge planner has said that some help at home would prevent a readmission. We can often have someone in place within 48 hours of that call, so there’s no gap between leaving the hospital and having real support at home.
Because we were founded by a working nurse, our approach to personal care goes beyond task completion. We train our aides to notice changes, report concerns, and handle the physical parts of care safely, the same things a nurse would insist on for her own family.
Nurse-founded. Our founder is a working nurse who saw exactly what families needed when a parent required physical help but refused to ask for it. She built the agency around dignity and privacy, not around efficiency.
Matched for personal care, specifically. We brief every aide on your parent before the first visit. That means they arrive knowing what to expect, how to approach the routines, and what matters most to your family.
We stay reachable. Personal care situations change. A new symptom, a fall, a rough week. You can call us and someone picks up. That doesn’t sound like much until the moment you actually need it.
Local to Union and Tolland County. We know the roads here, the discharge process at Johnson Memorial Hospital, and the kind of families who live in these towns. You’re not talking to a call center.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical personal care visit covers the physical routines your parent needs help with: bathing or showering, dressing, grooming, oral hygiene, toileting, and mobility support moving around the home. Some clients also need help with transfers, like getting out of bed safely or moving from a wheelchair to a chair. We build the routine around what your parent actually needs, not a standard checklist, so visits feel consistent and familiar rather than clinical.
We can typically have a caregiver in place within 48 hours of your call, and often the same day for urgent situations. If you know a discharge is coming, call us before it happens so we can have things lined up before your parent walks through the door at home. Reaching out to us while your parent is still at Johnson Memorial is the fastest way to avoid any gap in care.
We're a private-pay agency, so we don't bill Medicare, Medicaid, or insurance. Families pay us directly, which keeps things straightforward and removes the restrictions that come with insurance-based care. Some long-term care insurance policies do reimburse for private-pay personal care, so it's worth checking your parent's policy. We're happy to provide documentation that supports a reimbursement claim.
A home health aide typically works under a medical plan of care, is ordered by a physician, and is reimbursed through Medicare or insurance. Our personal care aides provide non-medical help with daily physical tasks, paid privately. The practical difference is flexibility. We're not restricted by visit limits, billing codes, or care plans that require physician sign-off every few weeks. You decide what your parent needs and how often.
Yes, and for personal care, that matching matters more than almost anything else. We talk with you about your parent's personality, preferences, and what makes them comfortable before we suggest anyone. Some people do better with a quiet, calm presence. Others want someone talkative and warm. If the first match doesn't feel right, we'll make a change without making it a production.
We cover the shift. If your regular caregiver is sick or unavailable, we contact you directly and arrange a backup so there's no gap in care. We brief the substitute so they're not arriving cold. Continuity matters for personal care especially, so we keep detailed notes on routines and preferences and make sure any backup caregiver has what they need before they walk in the door.
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All home care services in Union
Personal Care near Union
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Union, CT
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