Veteran Home Care in Union, CT
Non-medical home care for Connecticut veterans — homemaker-companion services tailored to aging veterans living at home.
No sales pressure. We'll tell you straight if we're not a fit.
Your dad mentioned it almost casually at Thanksgiving, somewhere between the pie and the drive home on Route 190 through the quiet stretch past Bigelow Brook. He’d missed a dose of his blood thinner for three days running because the prescription had run out and he hadn’t called anyone. He wasn’t alarmed. You were.
That’s usually how it starts in Union. Not a crisis, just a moment that tells you something has shifted and the current setup isn’t holding anymore. Veterans especially tend to manage quietly for longer than they should, and by the time someone notices, there’s more going on than one missed pill.
We’re here to help you figure out what kind of support actually fits, and then put it in place without a lot of delay or confusion.
Veteran home care means a trained aide comes to your parent’s home in Union on a regular schedule to help with the things that are getting harder: getting dressed, moving around safely, managing medications, preparing meals, and getting to appointments. It’s not medical care, but it works alongside whatever medical care is already in place. The goal is keeping your parent stable, safe, and in the home they know.
Day to day, that can look a lot of different ways. Some veterans need a few hours of morning help and nothing more. Others need someone there most of the day. Families in Union often reach out after a discharge from Johnson Memorial Hospital, when a veteran is recovering from surgery or a health event and the house suddenly feels like too much to manage alone. We’re used to stepping in at that point and making the transition home actually work.
We also help families think through VA benefits, not by doing the paperwork ourselves, but by making sure you understand what might cover what so private pay is going toward things that genuinely need it. There’s often more available than families realize, and we’ll be straight with you about that.
Private Duty Aides was founded by a working nurse, and for veteran care that matters. Our caregivers know how to spot early signs of a health change, they communicate clearly with family, and they understand that veterans often have their own way of doing things that deserves respect, not just efficiency.
Nurse-founded. Our agency was started by a working nurse who watched families struggle with exactly this situation: a veteran parent who wanted to stay independent, a family trying to figure out benefits and care at the same time, and nobody coordinating it clearly. That background shapes how we operate.
Specific to this service. Veteran care has its own considerations: service-connected conditions, routines that reflect years of discipline, and often a real reluctance to ask for help. We brief caregivers on all of it before the first visit and match based on experience with veteran clients, not just open availability.
We stay reachable. When something shifts with your parent’s care, you shouldn’t have to leave a message and wait. You call us, we answer, and if there’s a problem we work on it the same day. That’s not a promise we make lightly.
We know Tolland County. Union is a small town, and families here don’t always have the same support network as people closer to a city. We know the roads, the distance from Johnson Memorial Hospital, and what it takes to get consistent care to a home that’s a little off the beaten path.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends entirely on what your parent needs, but it usually covers help getting up and dressed in the morning, medication reminders, meal preparation, light housekeeping, and companionship throughout the day. If your parent has a physical therapy routine or exercises from a provider at Johnson Memorial, the aide can help with those too. We build the schedule around your parent's existing routine rather than replacing it, because veterans especially tend to have patterns that matter to them.
We can typically start within 48 hours of your first call, and for post-discharge situations we often move faster than that. Johnson Memorial's discharge planners sometimes reach out on a family's behalf, but you don't need to wait for that. Call us directly as soon as you know a discharge is coming and we'll have a caregiver ready to be there when your parent gets home.
We're a private-pay agency, so we don't bill Medicare or commercial insurance directly. Some veterans may have benefits through the VA, including the Aid and Attendance pension, that can help offset the cost of private home care. We'll walk you through what questions to ask the VA and what documentation typically helps, even though we handle the care rather than the benefit application. Being upfront about this is important to us because we'd rather you know the full picture before you commit.
A home health aide typically works under a physician's orders and provides skilled or medical support, things like wound care or injections. Our veteran home care is non-medical. We focus on daily living support, safety, and consistency. The two can work alongside each other, and often do, but they're filling different roles. If your parent comes home from Johnson Memorial needing both, we'll coordinate around whatever skilled care is already ordered.
Yes, and we take that seriously. When we talk through your parent's situation, we ask about personality, communication style, any specific preferences, and what's worked or not worked with caregivers in the past. Veterans often have strong preferences about how things are done and that's completely reasonable. We'd rather take an extra day to get the match right than send someone who isn't going to click.
We contact you as early as possible and send a backup caregiver who has been briefed on your parent's needs. We don't just send whoever is available. The backup person knows the basics of the situation before they arrive. If a substitution doesn't work well for any reason, you tell us and we find a better fit. Consistency matters a lot in veteran care, and we work hard to protect it.
All home care services in Union
Veteran Care near Union
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Union, CT
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