Hospice Support Care in Lisbon, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You remember the night the hospice nurse from Backus came out to the house on Newent Road and stayed just long enough to adjust the medication schedule, then left. The room was quiet after that, and you sat with your parent alone, not sure what to do with your hands or how to help them feel less afraid. That moment, the one where you needed someone calm and experienced to simply stay, is exactly when we’re here. Families in Lisbon call us when the hospice team has done their clinical work and gone home, and there’s still a person who needs company, comfort, and a steady hand through the night.
Hospice Support Care is non-medical help that runs alongside the clinical hospice team. We’re not nurses and we don’t manage medications, but we do the things that fill in the hours between those visits: sitting with your parent so they’re not alone, helping them get comfortable, talking with them, reading to them, or simply being a calm presence in the room. It’s the kind of care that doesn’t show up on a chart but makes an enormous difference to how someone feels at the end of their life.
On a practical level, that means help with personal comfort, light hygiene assistance, meal encouragement when appetite allows, and support for family members who need to sleep or step away for a few hours. Many families in Lisbon reach out after a discharge from William W. Backus Hospital in Norwich, when their family member has come home under hospice protocol and the house suddenly feels very different. We can be there the same day in many cases, so there’s no gap between leaving the hospital and having consistent support at home.
Across all areas of Lisbon, from families near Route 138 to quieter stretches along the Quinebaug River, the need is the same: someone trustworthy who understands what this stage of life looks like and doesn’t need to be managed or reassured. Because Private Duty Aides was founded by a working nurse, our caregivers are selected and briefed with clinical awareness, which means they know how to move carefully around a hospice patient, what to watch for, and when to call the family or the hospice nurse without overreacting.
Nurse-founded, and it shows
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed. That background shapes how we hire, train, and brief every caregiver who works a hospice support shift.
Built around Hospice Support Care specifically
We don’t treat this like a generic shift. Before a caregiver arrives, they’re briefed on your family member’s condition, preferences, and what the hospice team has outlined. The goal is a caregiver who walks in already oriented, not one who’s learning on the fly.
You can always reach us
When something changes, and in hospice care things do change, you shouldn’t be leaving messages. We stay reachable because we know that a question at 2 a.m. isn’t a minor inconvenience during this time, it’s the whole thing.
We know Lisbon and New London County
We’re familiar with the discharge process at William W. Backus Hospital, the roads and distances in this part of the county, and what local families tend to need as they bring someone home for the last time. That local knowledge matters more than people realize.
How it works
You tell us what’s happening. No intake forms, no hold music, no pressure. We listen to where things stand and ask the questions that help us understand what you actually need right now.
For Hospice Support Care specifically, we don’t just look at availability. We think about temperament, experience with end-of-life situations, and how a caregiver’s presence will feel to your family member and to you.
Often it’s the same day for urgent situations in Lisbon. We know that when someone comes home from William W. Backus Hospital under hospice care, waiting a week isn’t an option.
You won’t be left wondering if things are okay. We check in regularly, and if anything shifts with your family member’s condition or comfort, we adjust the care and talk with you directly.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day looks different depending on where your family member is in their illness, but it generally means a caregiver is present and attentive throughout the shift. They'll help with comfort positioning, assist with light hygiene, offer food or fluids when appropriate, and talk or read with your family member if that's welcome. Mostly, they're there so no one is alone and so you can step away without feeling guilty about it.
For Lisbon families, we can often start the same day your family member comes home from Backus. We know that hospice discharges don't come with much notice, and we plan for that. Call us as soon as you know the discharge is happening and we'll have someone in place as quickly as possible.
We're a private-pay agency, so we don't bill Medicare, Medicaid, or insurance. The hospice benefit through Medicare does cover the clinical team, including nurses, social workers, and chaplains, but it typically does not cover the kind of extended companion or comfort presence we provide. Families pay us directly, and we're straightforward about costs from the first conversation.
A home health aide typically works under a medical plan of care and performs skilled or semi-skilled tasks directed by a nurse or physician. Our Hospice Support Care is non-medical: we provide presence, comfort, companionship, and personal assistance, working alongside the hospice clinical team rather than duplicating what they do. Think of us as filling in the hours when the clinical team isn't there, so your family member is never just waiting alone.
Yes, and for Hospice Support Care we take that matching seriously. We ask about your family member's personality, what they find comforting, and what they don't like, and we use that information to choose someone who's likely to be a natural fit. If the first match doesn't feel right, you tell us and we adjust. We'd rather get it right than keep someone in place who isn't working.
We keep a consistent backup in place for every Hospice Support Care client. If your regular caregiver is sick or unavailable, we don't leave you searching for a solution at the last minute. You hear from us first, we introduce any backup caregiver before they're needed when possible, and we make sure whoever comes is already briefed on your family member's situation.
All home care services in Lisbon
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Lisbon, CT
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