Hospice Support Care in Sprague, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It might have started with a call from the hospice nurse on a Tuesday, after she finished her visit and pulled you aside near the front hallway of your parent’s home off Route 138. She told you gently that things were progressing, and that someone should be there through the nights. You already knew that. You just didn’t know who that person could be.
That’s where we come in. Private Duty Aides works alongside hospice nurses to fill the hours they can’t cover, sitting with your parent, keeping them comfortable, and making sure no one is alone when it matters most. We’re a nurse-founded agency, based in Connecticut, and we understand what end-of-life care at home actually requires from a support aide.
Sprague is a small, quiet town, and families here tend to want things handled with care and without a lot of back-and-forth. We’re set up for that.
Hospice Support Care means having a trained aide present in the home to provide comfort, companionship, and physical support during the end-of-life period. Our aides sit with your parent, assist with repositioning and personal hygiene, offer calm company during the long stretches between hospice nurse visits, and make sure the environment feels peaceful. They don’t replace the medical team. They fill in everything around it.
Day to day, that can look like a lot of different things. It might be a quiet morning spent keeping your parent company while you get a few hours of sleep. It might be making sure they’re comfortable after coming home from William W. Backus Hospital following a procedure, or helping coordinate with the hospice team when something changes. Families in Sprague often tell us they simply needed someone steady in the room, someone who knows how to be present without making things harder.
Because we’re a nurse-founded agency, our aides working hospice support come in with a level of clinical awareness that families can actually feel. Our founder trained as a nurse and built this service around the specific gaps she saw firsthand: the overnight hours, the family fatigue, the moments when a professional but warm presence made everything a little more bearable.
Nurse-founded, and it shows
Our agency was founded by a working nurse who saw exactly what families managing end-of-life care at home actually needed: aides who are calm under pressure, who understand what the hospice team is doing, and who know how to support without overstepping.
Built around this specific service
Hospice support is not the same as general home care, and we don’t treat it that way. We brief our aides before they start, match on experience with end-of-life situations, and set expectations clearly so your family isn’t the one explaining what’s needed.
We stay reachable when things change
When your parent’s condition shifts at 2 a.m., you should be able to call us and reach a real person. We’re not a call center. We’re a small agency that picks up, listens, and helps you figure out the next step.
We know New London County
We understand the discharge process at William W. Backus Hospital, the kinds of homes families live in throughout Sprague, and the way rural communities like this one tend to handle care quietly, close to home. That familiarity matters when we’re placing someone in your family’s most private moments.
How it works
You reach out, we pick up. You tell us what’s happening and what you need. No intake forms, no sales process, no pressure. We want to understand your situation before we suggest anything.
Hospice support requires a particular kind of person. We don’t assign based on availability alone. We think about temperament, experience with end-of-life care, and what will actually work for your family.
For Sprague families in urgent situations, we do everything we can to begin same day or next day. We know that when hospice support is needed, waiting isn’t really an option.
You won’t be handed off and forgotten. We check in regularly, we’re reachable when things shift, and we adjust the care plan as your parent’s needs change over time.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, a hospice support aide provides companionship, helps with personal hygiene and repositioning, ensures your parent is physically comfortable, and maintains a calm presence throughout their shift. They can help with light household tasks that directly affect the patient's comfort, like keeping the room tidy or warming a small meal. They also serve as an extra set of eyes, noting any changes in condition to share with the hospice nurse. The goal is steady, attentive support during hours when the medical team isn't present.
We can often begin care within 24 to 48 hours of your call, and for families coming home from William W. Backus Hospital in an urgent situation, we do everything possible to arrange same-day support. The sooner you call us, even before the discharge is finalized, the faster we can have someone in place. We've worked with many families navigating that transition from hospital to home, and we know it's one of the most disorienting parts of this process.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Some long-term care insurance policies do reimburse for private-pay home care, so it's worth checking your policy. We're transparent about our rates and will walk you through costs clearly when you call. Many families find that private pay gives them more flexibility over hours, caregiver matching, and timing than insurance-based care typically allows.
A home health aide typically performs medically oriented tasks, like wound care or monitoring vital signs, under the direction of a clinical supervisor. Our hospice support aides focus on non-medical comfort and presence: companionship, personal care, emotional steadiness, and support for both the patient and the family. They work alongside the hospice medical team rather than duplicating it. The role is less clinical and more human, which is exactly what's needed during this time.
Yes, and we take that seriously. When you call, we ask questions beyond just logistics: we want to know about your parent's personality, what makes them comfortable, whether they prefer quiet or conversation, and any specific sensitivities we should know about. We then match with that in mind, drawing on the experience and temperament of our available aides. If the first match doesn't feel right after a shift or two, we'll work with you to find someone better suited.
We maintain coverage so that an unexpected absence doesn't leave your family without support. If your regular aide is sick or unavailable, we contact you promptly and arrange a substitute who has been briefed on your parent's situation. We don't just send whoever is free. We do our best to send someone who fits. We know continuity matters, and we treat a gap in coverage as something that needs to be solved quickly, not just noted.
All home care services in Sprague
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Sprague, CT
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