Hospice Support Care in Griswold, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You got the call from the hospice nurse while you were sitting in the parking lot of Griswold’s Cumberland Farms on Rt. 138, and for a minute you just stayed in the car. The nurse was kind, but the words kept circling: comfort-focused, days to weeks, keep him comfortable. You drove home to Jewett City wondering how you were supposed to do this and still sleep. That’s where we come in.
Private Duty Aides works alongside hospice nurses to fill the hours they can’t. We’re there in the morning, in the evening, and through the night when your family needs to rest but someone still has to be present. We handle the personal comfort, the gentle companionship, and the quiet steadiness that makes it possible for a person to stay home the way they wanted.
We’re nurse-founded, private-pay, and based right here in Connecticut. You don’t navigate a call center to reach us. When you call, someone answers who knows your family’s situation.
Hospice support care means we’re present alongside the medical team, not instead of them. The hospice nurses and social workers keep the clinical picture. We cover the day-to-day comfort: repositioning, light hygiene, oral care, helping someone feel clean and settled, and simply being there so the room isn’t empty. Families in Griswold often tell us that having a steady, calm person in the home changes the entire atmosphere during this time.
After a discharge from William W. Backus Hospital in Norwich, there’s often a gap between when hospice services formally begin and when your family feels ready to handle nights alone. We step into that gap. We’re familiar with what families coming home from Backus are navigating, and we can coordinate with whatever hospice agency is already in place to make sure nothing falls through. Our aides know how to follow a hospice comfort plan and communicate clearly with clinical staff.
Across all areas of Griswold, from Jewett City to the quieter stretches along the Pachaug, families use our hospice support hours differently. Some need overnight coverage so they can sleep. Some need a midday caregiver so a working spouse can keep their job. Some need someone to sit, read, play soft music, and just be a calm presence when the family needs a few hours away from the bedside.
Because we were founded by a working nurse, we built this service around what actually happens in a home during end-of-life care, not a checklist written from an office. Our aides are matched specifically for this work, not just rotated in from a general pool.
Nurse-founded, and it shows
Our founder is a working nurse who watched families struggle with the gap between what hospice provides and what home actually requires around the clock. She built this agency to fill exactly that gap, with aides who are trained for it and families who don’t have to explain everything from scratch.
Built around this specific service
Hospice support care requires a different kind of presence than companionship or personal care. Our approach to briefing aides, matching them to families, and preparing them for what they’ll encounter is specific to end-of-life work. We don’t treat it like any other shift.
We stay reachable when things change
End-of-life care shifts quickly. A condition that was stable this morning may be different by afternoon. When that happens, you call us and someone picks up. We adjust schedules, talk through what you’re seeing, and help you figure out the next step without putting you on hold.
We know Griswold and New London County
We understand how discharge planning works at William W. Backus Hospital, how rural the eastern stretches of Griswold can be, and what it means to coordinate care in a town without a lot of nearby resources. We’re not learning the area on your time.
How it works
You tell us what’s happening. We listen. No intake forms, no automated menus, no pressure. We want to understand your situation before we say anything about services or scheduling.
For hospice support, matching matters more than almost anything. We consider personality, pace, experience with end-of-life care, and the specific needs your family has described. We don’t just fill a slot.
For urgent situations in Griswold, we often arrange same-day or next-morning starts. We know this isn’t a situation where waiting a week is acceptable, and we move accordingly.
You hear from us. If something changes with your family member’s condition, if the schedule needs to shift, or if you just have a question at 10 p.m., you can reach us. You’re not left to manage this alone.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your caregiver helps with personal comfort: mouth care, repositioning, light hygiene, and keeping your family member clean and settled. They're also a steady presence in the room, offering quiet company, soft conversation if that's welcome, or simply sitting close so no one is alone. They can help with light tasks in the home and communicate observations to you or the hospice nurse. Every family's rhythm is a little different, and we follow your lead on what's most important.
We can typically start within 48 hours of your call, and for urgent situations following a Backus discharge, same-day or next-morning starts happen regularly. The discharge process from Backus can move fast, and we're set up to move with it. Call us as soon as you know the discharge is coming, even if the date isn't confirmed yet, and we'll begin the matching process so there's no gap when you get home.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Many families pay out of pocket, and some use long-term care insurance policies that allow private-pay reimbursement. We're upfront about costs when you call so there are no surprises. If you're not sure whether your policy covers private-pay home care, we're happy to help you think through what questions to ask your insurer.
Home health aides typically work under a skilled nursing plan and focus on medical tasks like wound care, injections, or therapy exercises. Hospice support care is focused on comfort and presence rather than treatment. Our aides don't provide skilled nursing, but they do provide the consistent human support that makes home feel safer and more peaceful during this time. We work alongside whatever clinical team is already involved, not in competition with them.
Yes, and for hospice support we take that matching seriously. We ask about your family member's personality, what they respond to, whether they're quiet or talkative, what makes them anxious, and what brings them ease. We also ask about your family's preferences and communication style. We don't assign whoever is available. We choose someone who we believe will be a genuinely good fit for this particular person at this particular time.
We notify you as early as possible and find a backup who is also familiar with hospice support work. We don't send whoever is free without considering the situation. If there's a transition to a new caregiver, even temporarily, we make sure they're briefed on your family member's needs and preferences before they arrive. During hospice care especially, consistency matters, and we treat any coverage change with the care it deserves.
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Hospice Care near Griswold
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Griswold, CT
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