Hospice Support Care in Lebanon, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You drove out to Lebanon Green last month, past the old town hall, and sat with your father for a few hours. He seemed calm. But on the way back, you realized that the hospice nurse visits twice a week and the hours in between are long, quiet, and uncertain. Someone needs to be there when the nurse isn’t, and you can’t always be the one.
That’s exactly what our hospice support care is for. We work alongside your hospice team, not instead of them. Our aides keep your father comfortable, sit with him, help with the small physical needs that come up between nurse visits, and let you know if anything changes.
Families in Lebanon tell us the hardest part isn’t any single task. It’s the weight of knowing someone should always be nearby. We carry some of that weight with you.
Hospice support care means a trained aide is present in the home to help with physical comfort, personal care, and companionship during the final weeks or months of life. We handle things like repositioning, light personal hygiene, oral care, and sitting quietly with your family member so they’re never alone. We follow the hospice nurse’s plan and stay in our lane, never overstepping into medical decisions.
For families in Lebanon, the geography matters. William W. Backus Hospital in Norwich is the regional anchor, and we work regularly with families transitioning home after a discharge there. Whether your family member is coming home from Backus or has been at home under hospice care for a while, we can step in quickly and orient ourselves to their routine. We cover all areas of Lebanon, including those quieter stretches of town where distance from services can feel isolating.
Day to day, families typically need someone to be present through the overnight hours, to provide relief so adult children can sleep, and to be a calm, steady face for the person who is ill. Conversation, hand-holding, reading aloud, sitting in the same room while they rest. These things aren’t small. They’re often exactly what people want most at this stage.
Private Duty Aides was founded by a working nurse, and that background shapes everything about how we staff and supervise this particular service. Nurses understand what end-of-life care looks like hour by hour, and that means our aides are selected and briefed with a level of clinical awareness that general home care agencies often skip.
Nurse-founded and it shows.
Our founder is a working nurse who watched families navigate end-of-life care at home and saw what they actually needed, not what looked good on paper. The way we train, match, and supervise aides for hospice support comes directly from that clinical experience.
Matched to this service specifically.
We don’t rotate whoever is available into hospice homes. We look for aides who have been in this kind of care before, who can sit with grief and discomfort without pulling away, and who know how to work alongside a hospice nurse without overstepping.
We answer when you call.
Things change fast in hospice care. If your caregiver is running late, if your family member’s condition shifts overnight, if you need to talk through what you’re seeing, you call us and you reach someone. We don’t let urgent calls go to voicemail.
We know this part of Connecticut.
We work regularly with families in New London County and with the discharge teams at William W. Backus Hospital. Lebanon’s rural character means families can feel particularly isolated during hospice care, and we factor that into how we schedule and staff.
How it works
You tell us what’s happening. No forms, no intake questionnaire to fill out alone. We listen to your situation, ask a few questions, and give you honest information about what we can do and when.
Hospice support care requires a specific kind of person. We look at experience with end-of-life care, temperament, reliability, and fit with your family’s preferences. Availability alone isn’t enough.
For Lebanon families in urgent situations, same-day starts are possible. We know that timing in hospice care isn’t always flexible, and we move accordingly.
You hear from us regularly. If something changes with your family member’s condition or schedule, we adjust. You’re not left wondering what’s happening or waiting for a callback.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your aide might help with morning hygiene, reposition your family member for comfort, prepare a small snack if they're eating, and spend time sitting with them through the afternoon. In the evening, they'll handle any personal care needs and make sure the person is settled before their shift ends or before the overnight hours begin. The goal is calm, consistent presence, not a checklist. Our aides follow the hospice nurse's care plan and communicate anything significant back to the family.
We can usually begin within 24 to 48 hours of your call, and for urgent discharges from Backus, same-day starts have happened. The key is calling us as early as possible in the discharge planning process, even before a firm date is set. We'll confirm the caregiver match and logistics so there's no gap between leaving the hospital and having support at home in Lebanon.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or private insurance directly. Some long-term care insurance policies will reimburse for private-duty aide hours alongside hospice, and it's worth checking your specific policy. We're happy to provide documentation of services for reimbursement purposes, but payment to us is handled privately by the family.
A home health aide typically works under a skilled nursing plan focused on rehabilitation or medical monitoring after an illness or surgery. Hospice support care is oriented entirely toward comfort and quality of life when curative treatment has ended. Our aides in this context work alongside the hospice team, supporting their clinical visits rather than duplicating them. The focus is presence, personal care, and making sure someone is never alone during a difficult time.
Yes, and we take this seriously. When you call, we ask about your family member's personality, what makes them feel at ease, whether they prefer quiet company or conversation, and any cultural or personal preferences that matter. For hospice care especially, the relationship between aide and patient is important. If the first match doesn't feel right after a day or two, we'll adjust without any friction.
We keep a backup ready for exactly this situation. If your regular caregiver calls in sick or has an emergency, we contact you immediately and arrange a substitute who has been briefed on your family member's needs. We don't leave gaps in coverage and we don't ask you to figure out a plan on your own. In hospice care, continuity matters, so we try to keep disruptions minimal and always give you advance notice when possible.
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Hospice Care near Lebanon
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Lebanon, CT
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