Veteran Home Care in Lebanon, CT
Non-medical home care for Connecticut veterans — homemaker-companion services tailored to aging veterans living at home.
No sales pressure. We'll tell you straight if we're not a fit.
You noticed it at the Lebanon Green Day parade last summer. Your father stood a little too long in the heat, and when you reached for his arm, he pulled back. He’s always been that way, proud, self-sufficient, the kind of man who drove himself to every appointment at the VA in Newington without telling anyone. But something was different that afternoon, and you felt it before you could name it.
A few months later, the neighbor on Exeter Road called you instead of him. She’d seen him standing in the driveway looking confused about which car was his. That call is why you’re here now, and that’s okay. A lot of Lebanon families start exactly this way.
We provide private-pay, non-medical home care for veterans who want to stay home, and for the families trying to figure out how to make that possible. We’ll talk with you plainly about what your father actually needs and what we can do.
Veteran Home Care is non-medical support built around the specific way veterans tend to think about independence. That usually means help with daily routines like bathing, dressing, meals, and medication reminders, delivered by someone who knows when to step in and when to step back. It also means having a consistent person your parent can trust, not a rotating roster of strangers.
For Lebanon families, we often see the need rise after a hospital discharge at William W. Backus Hospital in Norwich. A veteran comes home from a procedure or a fall, the discharge paperwork lists a follow-up appointment in six weeks, and suddenly you’re realizing the gap between what the hospital provides and what daily life actually requires. We fill that gap, starting right away if needed, across all areas of Lebanon including homes along Route 207 and the quieter roads off Goshen Hill.
Veteran Home Care also means helping navigate the conversation around VA benefits. We’re private pay, so we don’t bill the VA directly, but we can talk through what aid programs might offset costs and what questions to ask your VA social worker. Many families use a combination of VA-provided services and private care to fill the hours those programs don’t cover.
Because we were founded by a working nurse, our care model is built around clinical judgment. That means your caregiver knows what changes in condition to watch for, how to communicate with medical providers, and when to escalate. For veterans managing chronic conditions, that awareness makes a real difference.
Nurse-founded
Our agency was started by a working nurse who saw firsthand what veteran families were missing. The gap between what independence requires and what most agencies offer. That clinical perspective shapes every part of how we hire, train, and match caregivers for this service.
Built for Veteran Home Care
We don’t treat this as just another service category. Veterans often resist help in ways that require a specific approach, patience, consistency, and respect for how they see themselves. We brief every caregiver on that before their first shift.
We stay reachable
When something changes, whether it’s a health concern, a schedule conflict, or a caregiver question, you reach a real person. We don’t route you to a call center or make you leave a message and hope.
We know Lebanon and New London County
We understand the discharge process at William W. Backus Hospital, the geography of Lebanon’s rural roads, and the kind of families who have been here for generations. That local knowledge means we can move quickly and get things right.
How it works
You tell us what’s going on, no forms to fill out first, no pressure to commit. We ask questions because we want to understand your father’s situation, not just check boxes.
For Veteran Home Care specifically, matching matters more than just filling a schedule. We think about temperament, communication style, and experience with veterans who value their autonomy.
Often same day for Lebanon families dealing with an urgent situation, like a post-discharge gap or a sudden change at home. We don’t make you wait through a long intake process when time matters.
You’ll hear from us regularly, not just when something goes wrong. If your parent’s needs shift or you have a concern, you call us and we pick up.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on what your parent needs, but it usually includes help with morning routines like bathing and dressing, meal preparation, medication reminders, light housekeeping, and companionship. For veterans who have appointments at VA clinics or local providers, we can assist with transportation and accompany them if needed. We build the schedule around your father's day, not around ours. The goal is consistency, so he knows what to expect and from whom.
We can often start care the same day a veteran comes home from Backus, especially when you call us before discharge rather than after. We know that discharge day is chaotic and that the gap between leaving the hospital and having real support at home is when things go wrong. If you contact us while your parent is still admitted, we can have a caregiver ready when the car pulls into the driveway. Waiting is not required, and we won't make you do it.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or private insurance directly. Medicare generally covers skilled nursing and therapy after a hospitalization, but it doesn't cover the kind of daily non-medical support we provide. Some veterans may qualify for the VA's Aid and Attendance benefit or other VA programs that help offset private care costs. We're happy to talk through those options with you and point you toward the right VA contacts to ask.
A home health aide typically works under a licensed home health agency and provides services billed to Medicare or insurance, often following a physician's order after a hospitalization. Our caregivers provide non-medical support, meaning we don't administer medications, perform wound care, or conduct clinical assessments. What we do is fill the daily living gap that medical services don't cover. Think of it this way: the nurse visits twice a week, but your father still needs help every morning and evening, and that's exactly where we work.
Yes, and for veteran families this is one of the most important parts of what we do. Veterans often have strong preferences about how they receive help and who they accept it from. We take time to understand your parent's background, temperament, and daily habits before we suggest a match. If the first caregiver isn't the right fit, we'll talk about it and try again. We'd rather take an extra day to get the match right than push forward with someone who isn't going to work.
We keep you informed in advance whenever possible. If your caregiver is sick or has an emergency, we work to find a suitable substitute rather than leaving you without coverage. We understand that for veterans who rely heavily on routine and familiarity, a last-minute stranger can be disruptive. We try to introduce backup caregivers before they're ever needed, so your parent isn't meeting someone for the first time on a difficult day. You'll always know who is coming into the home.
All home care services in Lebanon
Veteran Care near Lebanon
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Lebanon, CT
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