Hospice Support Care in Ashford, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table on Westford Road after the hospice nurse left, and the house went quiet in a way that felt different from any quiet before. The nurse had done what she could, left instructions, and said someone would be back in a few days. But a few days felt like a long time. You needed someone in that house, steady and present, for the hours in between.
That’s exactly the space we fill. Private Duty Aides provides non-medical hospice support care in Ashford and across Windham County, working alongside your hospice team so your family doesn’t have to carry the whole weight alone. We’re private pay and nurse-founded, which means the people making decisions about your care understand what this moment actually looks like.
Hospice support care means having a trained aide present in the home to provide comfort, companionship, and hands-on non-medical help during the final stage of someone’s life. That includes personal hygiene assistance, repositioning for comfort, light meals and hydration support, and simply being a calm, steady presence when the family needs to step outside or sleep. We work directly alongside your hospice nurse’s care plan, not around it.
For families throughout Ashford, including those managing care after a discharge from Windham Hospital, the gap between hospice nurse visits can feel overwhelming. Our aides fill those hours. They sit with your person, keep track of comfort needs, and communicate clearly with the hospice team when something changes. You don’t have to be the only one watching.
Families in Ashford often come to us after realizing that the emotional and physical weight of round-the-clock presence is more than one or two family members can sustain. We can come in for a few hours a day, overnight, or as live-in support depending on where things stand. The goal is always the same: that your person stays comfortable at home, and that you get to be present as family, not as a solo caregiver running on empty.
Because Private Duty Aides was founded by a working nurse, our approach to hospice support care is grounded in actual clinical experience. Our founder understood that the non-medical hours matter just as much as the skilled visits, and built this agency to close that gap with intention and care.
How it works
You tell us what’s happening. No forms to fill out, no intake packet to stress over. We listen to where things are, ask a few gentle questions, and figure out together what kind of support makes sense right now.
For hospice support care especially, we don’t just fill a time slot. We think about personality, experience with end-of-life care, and what your family actually needs from someone in that role. The right fit matters here more than anywhere.
Ashford families in urgent situations don’t have time to wait weeks. We work hard to place care quickly, and in many cases we can start the same day you call. You let us know how pressing things are.
This isn’t a set-it-and-forget-it arrangement. We check in with you regularly, adjust hours as needs shift, and remain reachable when something changes. You’ll always have someone to call who knows your situation.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your caregiver helps with personal hygiene, repositioning for comfort, light meal preparation, and staying present so your person is never alone. They also handle small household tasks that keep the environment calm and clean. Most importantly, they're a steady, familiar face, someone your person can relax around and who keeps you informed about how things are going between hospice nurse visits.
We can often start within 24 to 48 hours of your call, and in urgent situations we work hard to place care the same day. We're familiar with the discharge process at Windham Hospital and understand that timing matters. If you call us while your person is still inpatient, we can often have an aide in place by the time they arrive home.
Private Duty Aides is a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Some long-term care insurance policies do reimburse for private-pay home care, so it's worth checking your policy. We're transparent about rates upfront so there are no surprises, and we're happy to provide documentation if you need to submit for reimbursement on your own.
A home health aide typically provides skilled or semi-skilled medical care ordered by a physician and often billed through insurance. Hospice support care through us is non-medical: we focus on comfort, companionship, personal care, and presence. We work alongside your existing hospice nurse, not instead of them. Our role is to fill the hours between skilled visits and give your family real breathing room during an exhausting time.
Yes, and for hospice support care we take that matching seriously. We ask about your person's background, temperament, communication style, and what kind of presence would feel comforting to them. We also ask about you and your family. A good match means your person is more at ease, which is everything during this time. If a pairing isn't working, we'll adjust quickly without making it a production.
We keep a backup plan in place so your care doesn't get interrupted. If your regular caregiver is sick or unavailable, we contact you promptly and arrange a qualified substitute. We don't just send whoever is available. We try to find someone your person has met before or someone well-suited to the situation. You'll hear from us before there's a gap, not after.
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Hospice Care near Ashford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Ashford, CT
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