Hospice Support Care in Putnam, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting in the waiting room at Day Kimball Hospital when the palliative care nurse pulled you aside and said the words you’d been dreading. The drive back through Putnam, past the mill buildings on Main Street, felt surreal. You knew the hospice team would come, but you also knew they couldn’t be there every hour, and someone needed to be.
That’s where we come in. Private Duty Aides provides in-home hospice support care that works alongside your hospice nurse, not instead of them. We’re there for the hours in between, keeping your person comfortable, calm, and never alone.
Families in Putnam call us because they want someone reliable and steady in the room. We can start quickly, and we stay as long as you need us.
Hospice support care is the day-to-day presence that keeps someone comfortable at home when they’re nearing the end of life. Our aides sit with your family member, help with personal hygiene, assist with repositioning, offer a calm voice and a steady hand, and make sure the physical environment stays as peaceful as possible. It’s not medical, but it’s deeply meaningful.
On a typical day, a caregiver might help with light grooming in the morning, offer water or a small snack if the person is still eating, read aloud, play soft music, or simply sit quietly nearby so your family member is never alone. When your hospice nurse visits, our aide can give them a clear picture of the overnight or the morning, which saves you from having to be there for every update. For families near Day Kimball Hospital who are transitioning a person home after a hospital stay, we can often begin care within 24 to 48 hours of discharge.
Putnam families often need someone who can take the overnight hours so the rest of the family can sleep, or who can hold things steady on a Saturday when the hospice office isn’t fully staffed. We fill those gaps without making you chase anyone down.
Because Private Duty Aides was founded by a working nurse, our approach to hospice support is shaped by real clinical understanding. That means our caregivers know how to recognize changes, how to communicate with a hospice team, and how to stay calm in moments that would unsettle someone without that background.
Nurse-founded. Our agency was started by a working nurse who saw firsthand how families navigating end-of-life care at home were left without enough hands-on support. The whole agency is built around that gap.
Built for hospice support specifically. We brief caregivers on your family member’s condition, preferences, and current hospice plan before they walk in the door. They’re not learning on your time.
Reachable when things change. With hospice support, things shift quickly. When they do, you should be able to call us and get a person, not a voicemail.
We know Putnam and Windham County. We understand the discharge process at Day Kimball Hospital, the geography of this area, and the pace of life here. That context matters when you need someone in the room fast.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day looks like this: the caregiver arrives, checks in with whoever is home, and settles in with your family member. They'll help with light personal hygiene, offer water or a small meal if the person is still eating, and provide steady company throughout the day or night. They can read aloud, play familiar music, or simply sit quietly close by. If something changes physically, they know how to communicate that clearly to your hospice nurse.
For most Putnam families, we can start within 24 to 48 hours of a discharge from Day Kimball Hospital. In urgent situations, we work to place a caregiver the same day. Call us as soon as you know the discharge is coming so we can start matching a caregiver to your situation right away.
Private Duty Aides is a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Some long-term care insurance policies do cover private-duty non-medical care, so it's worth checking your policy. We can provide receipts and documentation to support a reimbursement claim if your policy allows for it.
A home health aide typically works under a medical order, performs skilled-care tasks, and bills through Medicare or insurance. Our hospice support caregivers are non-medical, meaning they don't administer medication or perform clinical procedures. What they do is provide continuous human presence, comfort, light personal care, and clear communication with your hospice team. For many families, it's the non-medical presence that fills the most important hours of the day.
Yes, and we take this seriously. When you call, we ask about your family member's personality, communication style, preferences, and what the current hospice plan involves. We use all of that to match a caregiver who is the right fit, not just someone who is available. If the first match isn't working, we'll make a change without making you feel like you're asking too much.
We handle coverage. If your regular caregiver is sick or unavailable, we find a replacement and notify you before any shift is left uncovered. During hospice support, continuity matters, so we try to keep the same caregiver as consistently as possible and introduce any substitute to the family before a shift whenever time allows.
All home care services in Putnam
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Putnam, CT
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