Hospice Support Care in Montville, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
The hospice nurse visits for an hour, maybe two, and then she leaves. You sit in the quiet of the house off Route 163 and realize you cannot be everywhere at once, and that someone needs to stay with your father through the night while you go home to sleep. That moment, the one where you understand you need more hands than you have, is exactly when families in Montville call us. We’re Private Duty Aides, and we work alongside hospice teams to make sure no one is ever alone in those hours in between.
We know this area. We know that families here are often spread across Montville, Oakdale, Uncasville, and beyond, and that the drive back and forth wears on a person quickly. Our aides arrive so you can step back, rest, and still trust that your family member is comfortable and not alone.
Hospice support care is non-medical, and that’s an important distinction. Our aides don’t replace the hospice nurse or the social worker. They sit with your family member, keep them comfortable, talk with them, read to them, handle light personal care tasks, and make sure someone who knows them is present when you can’t be there yourself. The goal is quiet dignity, not busywork.
Day to day, that can look like helping someone reposition in bed, offering a cool cloth, keeping the room tidy, preparing a small snack if they want one, or simply being a calm presence in the room. After a discharge from William W. Backus Hospital in Norwich, many families find they need around-the-clock support quickly, and we can arrange care across all areas of Montville, including Oakdale, Uncasville, and the more rural stretches of town, without delay.
Families in Montville typically reach out because the hospice team covers the clinical side well, but the hours in between visits feel like a gap nobody planned for. Our aides fill that gap. They brief the hospice nurse when she arrives, noting any changes they’ve observed, so the clinical picture stays accurate and complete.
Private Duty Aides was founded by a working nurse, and that shapes how we approach end-of-life support specifically. Our founder understood from years of bedside experience that the family’s exhaustion is part of the medical picture, and that the right aide, in the right room, at the right hour, changes what those final days feel like for everyone.
Nurse-founded
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed. That experience shaped every part of how we hire, train, and match aides for this kind of work.
Matched to this service
Not every aide is suited for hospice support, and we don’t assign them that way. The aides we send for this work have experience with end-of-life care, know how to coordinate with hospice teams, and can hold space in a room without flinching.
We stay reachable
When something changes, and in hospice care things can change fast, you call us and we pick up. You won’t chase a voicemail when you need an answer about tonight’s coverage.
Local to Montville
We know New London County, the discharge process at William W. Backus Hospital, and the roads that connect Montville’s neighborhoods. That familiarity means faster starts and fewer surprises for your family.
How it works
You tell us what’s happening. No intake forms, no hold music, no pressure. We listen to your situation first and ask questions only to understand what you actually need.
We match based on your specific situation, not just whoever’s available. For hospice support work, experience with end-of-life care, temperament, and steadiness under difficult circumstances all matter to us.
Often the same day for urgent situations in Montville. We understand that timing in hospice care isn’t flexible, and we don’t treat it like it is.
We stay in regular contact with you throughout. If something changes, with the care plan, with how your family member is doing, or with your own needs, you reach us directly and we adjust.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, a hospice support aide might help your family member reposition comfortably, offer water or a light snack, assist with basic personal hygiene if needed, and keep the environment calm and tidy. A big part of the role is simply being present, talking when your family member wants to talk, and sitting quietly when they don't. When the hospice nurse arrives, the aide briefs her on anything that's changed since her last visit, so nothing slips through the cracks.
We can often start the same day a family calls, particularly for urgent situations following a hospital discharge. William W. Backus Hospital in Norwich is close to Montville, and we're familiar with the discharge process there. If you know a discharge is coming, calling us a day ahead gives us time to make the best match. If the call comes the morning of discharge, we still do everything we can to have someone at the home that evening.
Our services are private pay, which means Medicare and most insurance plans don't cover them. Medicare's hospice benefit does cover the clinical hospice team, including nurses, social workers, and chaplains, but it generally doesn't cover the kind of extended companion and personal care support our aides provide. Some long-term care insurance policies do cover private-pay home care, so it's worth checking your policy. We're happy to give you a clear picture of costs before any commitment.
A home health aide typically works under a physician's care plan and may perform certain clinical tasks, and that role is usually covered through Medicare or insurance. Our hospice support aides are non-medical. They focus on comfort, presence, light personal care, and coordination with the hospice team, not clinical procedures. The two roles complement each other well, and many families have both: the clinical team for medical management and our aides for continuous support in between visits.
Yes, and for hospice support work, that matching is something we take seriously. When you call, we ask about your family member's personality, their communication style, any cultural or personal preferences, and what kind of presence feels right to them. We don't just send whoever is available. If a match isn't working after the first visit, you tell us and we adjust, no awkward conversations required.
We maintain backup coverage so that a gap in your care schedule doesn't turn into a crisis. If your regular aide is sick or unavailable, we find a replacement who's been briefed on your family member's situation before they arrive. We tell you who's coming and when. You won't find out at 7 a.m. that nobody is showing up.
All home care services in Montville
Hospice Care near Montville
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Montville, CT
Book a 15-min call