Hospice Support Care in Groton, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You sat beside the bed at home while the hospice nurse from the team affiliated with Lawrence + Memorial Hospital finished her visit, packed her bag, and said she’d be back in a few days. Then the door closed, and it was just you and the quiet. You love being there. You also know you can’t do this alone around the clock, and asking for help feels like it needs to be the right kind of help, not just anyone.
That moment, when the clinical visit ends and the hours stretch out, is exactly where we come in. We provide non-medical support that works alongside the hospice team, covering the time in between, so your family member is never without a calm, attentive presence. We’ve sat with a lot of families in Groton through this, and we understand what the days actually look like.
You don’t need to have everything figured out before you call. We’ll help you sort through what’s needed and what makes sense right now.
Hospice Support Care is non-medical, personal support that fills the hours the hospice clinical team can’t cover. That means being present with your family member, assisting with light personal care like grooming and repositioning for comfort, providing gentle companionship, and making sure someone is always within reach. It also means keeping the environment calm and clean, helping with small household tasks, and being a second set of eyes so the hospice nurses have accurate, helpful information when they return.
On a typical day, a caregiver might help with a morning routine, sit and listen to music together, prepare a small meal or snack, assist with a bathroom visit, and simply be there, talking or sitting in comfortable quiet. For families in Groton who are managing a loved one’s discharge home from Lawrence + Memorial Hospital and transitioning directly into hospice, this continuity of support from day one makes a real difference. The first days home are often the most uncertain, and having someone steady present helps everyone, including the person receiving care.
Families across all areas of Groton call us when they realize that emotional presence and practical help need to happen at the same time. A sibling who has to drive back to work, a spouse who needs to sleep, a parent who doesn’t want to be alone at two in the morning: all of that is what this service is designed to hold. Because we’re nurse-founded, our caregivers understand how to operate as part of a hospice team, what to watch for, and when to communicate something important to the clinical staff.
Nurse-founded
Our agency was started by a working nurse who spent years watching what families navigating end-of-life care at home actually needed, and what the gaps were. That background shapes everything about how we hire, train, and match caregivers for hospice support specifically.
Built around this service
Hospice support is not the same as general home care, and we don’t treat it that way. Our caregivers who take on these cases have direct experience, are briefed thoroughly on your situation before the first visit, and understand how to work alongside the clinical hospice team without overstepping or underserving.
We stay reachable
When something changes at two in the morning, you shouldn’t be leaving a voicemail. We stay reachable because changes in hospice care don’t happen on a business-hours schedule, and you deserve to actually talk to someone when you call.
Local to Groton and New London County
We know the discharge process at Lawrence + Memorial Hospital, the roads across New London County, and the particular texture of how families here manage difficult situations. That local knowledge means less explaining on your end and faster, more practical support from ours.
How it works
You tell us what’s happening. We listen. There are no intake forms to fill out before we’ll talk with you, and no pressure to decide anything on the first call. You just tell us where things stand and we’ll go from there.
For hospice support specifically, the match matters more than availability. We think about temperament, experience with end-of-life care, and the particular personality and needs of the person we’re supporting. A good fit makes every visit quieter and steadier for everyone in the house.
For urgent situations, which are common when families in Groton are transitioning home from Lawrence + Memorial Hospital, we can often begin same day. We don’t make you wait through a long onboarding process when time genuinely matters.
Hospice is not static. Needs shift, schedules shift, the situation evolves. We check in regularly with you, not just with the caregiver, so you’re never left wondering who to call or whether anyone knows what’s happening at home.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit includes personal care assistance like help with washing, grooming, and getting comfortable, light housekeeping, meal or snack preparation, and simply being present with the person receiving care. A caregiver might read aloud, play quiet music, help with repositioning, or sit in calm company for long stretches. The work is not dramatic, but it matters. What families tell us most often is that having someone steady in the room changes the whole feeling of the day, for everyone in the house.
In most cases we can begin within 48 hours of your first call, and for families in urgent situations, same-day starts are often possible. If you know a discharge from Lawrence + Memorial Hospital is coming, it helps to call us a day or two ahead so we can have the right caregiver identified before your family member arrives home. The transition from hospital to home hospice is one of the most disorienting stretches for families, and starting care quickly reduces a lot of that stress.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Some long-term care insurance policies will reimburse for non-medical home care, so it's worth checking your policy details if you have one. We're upfront about costs from the first conversation so there are no surprises. Many families find that private-pay care offers more flexibility in scheduling and caregiver matching than insurance-reimbursed options do.
A home health aide typically provides skilled personal care under a medical plan, often billed through Medicare or insurance with specific visit limits and documentation requirements. Our hospice support caregivers are non-medical and work alongside the clinical hospice team rather than replacing it. The focus is on presence, comfort, and continuity between clinical visits. Because we're nurse-founded, our caregivers understand the medical context, but they're there for the human hours, not the clinical ones.
Yes, and for hospice support in particular, we consider this one of the most important parts of the process. We ask you real questions about who your parent is, what they respond to, what makes them uncomfortable, and what kind of presence tends to settle them. Then we match based on that, not just on schedule availability. If the first match doesn't feel right, you tell us and we adjust. We'd rather get this right than keep someone in place who isn't a good fit.
We maintain backup coverage so that a gap in your regular caregiver's schedule doesn't mean a gap in care. When a substitute is needed, we brief them on your family's situation before they arrive, because showing up without context isn't acceptable in hospice support. We'll also let you know ahead of time whenever possible, rather than leaving you to find out at the last minute. Consistency matters deeply in this kind of care, and we work hard to protect it.
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Hospice Care near Groton
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Groton, CT
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