Hospice Support Care in Marlborough, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table on Blackledge Road when the hospice nurse finished her visit and said quietly, “You really shouldn’t be doing this alone.” You’d been managing the nights yourself, setting an alarm every few hours, and it had been working, mostly. But the word “alone” stayed with you. That’s the moment a lot of Marlborough families call us, not in a crisis, just past the point where one person is enough.
We provide non-medical support that works alongside your hospice team. We’re there for the hours between nursing visits, for the comfort, the company, and the steady hands that let your family actually rest.
Hospice support care is non-medical help that fills in around the clinical care your hospice team provides. We handle comfort and companionship: sitting with your person, helping them eat when they want to eat, keeping them comfortable, and being a calm presence in the room. We’re not replacing the hospice nurse. We’re there for the long hours between visits, which is often where families need the most help.
Day to day, that can look like light personal care, light housekeeping, reading aloud, or simply being present so the person who is ill doesn’t spend time alone when they don’t want to. For families in Marlborough who’ve had a discharge from Hartford Hospital and come home under a hospice plan, we can often start within a day or two of that transition, which tends to be the hardest stretch. We coordinate with your hospice team so there’s no confusion about who’s doing what.
Families here often need someone steady through the nights and on weekends, when the professional staff isn’t scheduled. That’s where we fit. Because Private Duty Aides was founded by a working nurse, our caregivers for this service are selected and briefed specifically on end-of-life comfort care, so they’re prepared for what they’ll encounter and they won’t freeze when things get hard.
Nurse-founded, built for this
Our founder is a working nurse who saw firsthand what families navigating end-of-life care at home actually needed. The agency was built around that knowledge, not around a business model. Every caregiver we send for hospice support has been briefed and selected with that context in mind.
Specific to hospice support, not generic
We don’t staff hospice support shifts the same way we staff a companionship visit. We ask different questions, we match differently, and we give our caregivers different preparation. The experience of sitting with someone in their final weeks requires a specific kind of steadiness, and we look for that before we make a match.
We stay reachable when things change
End-of-life situations shift quickly, sometimes hour to hour. When something changes with your care plan or your caregiver, you call us and we pick up. We don’t route you to a call center or ask you to leave a message. A real person answers and helps you figure out the next step.
We know Marlborough and Hartford County
We understand the discharge process at Hartford Hospital, how hospice plans typically get set up in this part of Hartford County, and the kinds of homes and families we work with in Marlborough. That context matters. It means less time explaining your situation to someone who’s never heard of it.
How it works
You tell us what’s happening. No intake forms, no pressure, no sales process. We listen, ask a few questions, and give you honest information about what we can do and when.
For hospice support care specifically, we don’t just fill a shift. We match based on experience with end-of-life care, temperament, and your family’s particular needs, including personality fit where you’ve told us that matters.
Often the same day for urgent situations in Marlborough. We know that when a hospice timeline is active, waiting a week isn’t an option. We move as fast as your family needs us to.
We stay in contact with you throughout. If something changes, if your person’s needs shift or your family’s schedule does, you call us and we adjust. You won’t be left wondering what happens next.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day of hospice support care centers on comfort and presence. Your caregiver might help with repositioning, light personal care like washing hands and face, offering water or a small snack, and sitting with your person so they're not alone. They'll talk quietly, read, or simply be in the room. They also keep an eye on changes and communicate with your family, so you're always informed about how the day went.
For families coming home from Hartford Hospital under a hospice plan, we can typically start within 24 to 48 hours. If the situation is urgent, call us directly and tell us that. We've started care the same day for Marlborough families when the timing was critical. The discharge process from Hartford Hospital to a home hospice plan can move quickly, and we're set up to move just as fast.
We're a private-pay agency, so we don't bill Medicare, Medicaid, or insurance. The hospice benefit through Medicare does cover clinical services like nursing and certain medical equipment, but it generally doesn't cover extended non-medical home aide hours. Families pay us directly, either out of pocket or sometimes through a long-term care insurance policy that covers private-pay agencies. We'll tell you plainly what care costs when you call, so you can plan.
A home health aide typically works under a medical plan of care and focuses on skilled or clinical tasks. Our hospice support caregivers provide non-medical help: companionship, comfort, light personal care, and family relief. We work alongside your hospice clinical team rather than duplicating what they do. If your hospice nurse visits three times a week, we're there for the rest of the hours, which is often when families feel the strain most.
Yes, and for hospice support care we take matching seriously. We ask about your parent's temperament, their preferences, whether they want someone who talks or someone who's quietly present, and any cultural or personal considerations that matter. We won't send someone who's a poor fit and hope it works out. If the first match isn't right, you tell us and we fix it. This is too important a situation to get wrong.
We maintain backup coverage specifically so you're not left without support. If your regular caregiver calls out sick or has an emergency, we contact you, explain what's happening, and arrange a substitute. We don't leave you to figure it out on your own. For hospice situations in particular, we know that a missed shift isn't just an inconvenience, so we treat coverage as a real responsibility and plan accordingly.
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Hospice Care near Marlborough
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Marlborough, CT
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