Hospice Support Care in Glastonbury, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting with your father in the back bedroom of his house off Hebron Avenue when the hospice nurse finished her visit and quietly said someone should be here through the night. You looked at your siblings. Everyone had jobs, kids, an hour-long drive. That moment, where the love is absolute but the logistics are impossible, is exactly why families in Glastonbury call us.
We provide non-medical support alongside your hospice team. We sit with your parent so you can sleep. We handle the small physical comforts, the repositioning, the sips of water, the hand-holding at 3 a.m., while the nurses manage the medical side. You stay family. We handle the hours in between.
Every caregiver we send is briefed on what your family is going through, not handed an address and a checklist. If you’re in Glastonbury and you need someone there today, call us.
Hospice Support Care means having a trained, calm caregiver present in the home during the time that matters most. We work alongside your hospice nurse, not in place of them. When the clinical team has come and gone, we’re the ones who stay, keeping your parent comfortable, monitoring for changes, and making sure they’re never alone if that’s what your family needs.
Day to day, that looks like light personal care, positioning for comfort, offering water or small snacks, reading aloud, playing familiar music, or simply sitting quietly in the room. Families throughout Glastonbury, whether they’re in South Glastonbury, near Naubuc, or closer to the town center, often need someone who can be there for a full overnight shift so the rest of the family can rest without guilt. We provide that coverage in whatever hours fit your situation.
When someone transitions home from Hartford Hospital under hospice care, the first several days are often the most uncertain. Families are learning a new routine, coordinating with nurses, and managing their own grief at the same time. Our caregivers come in knowing that context, ready to settle into the home without adding to the chaos.
Because we were founded by a working nurse, our approach to hospice support is grounded in what actually happens at a bedside, not in a training manual. That means our caregivers know when to call the hospice nurse, how to communicate what they’re seeing, and how to stay steady when things are hard.
Nurse-founded, and it shows. Our agency was started by a working nurse who saw firsthand what families managing end-of-life care at home actually needed, real presence, clinical awareness, and caregivers who don’t flinch. That foundation shapes everything we do.
Built for this specific service. We don’t treat hospice support like companion care with a different name. Our caregivers are matched for temperament, experience with end-of-life settings, and the ability to support the hospice team without overstepping. The briefing they receive before walking in your door is specific to your family’s situation.
We pick up the phone. When something changes at 11 p.m. and you need to talk to someone who knows your family’s situation, you can reach us. We don’t route you to a call center. You get a real answer from someone who knows the case.
We know Hartford County. We understand how discharge from Hartford Hospital works, what the hospice coordination process looks like locally, and what families in Glastonbury are navigating when they call us. We’re not learning your area on your time.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical shift includes physical comfort tasks like repositioning, offering water or light snacks, light personal hygiene assistance, and keeping the room calm and clean. Beyond the physical, the caregiver is simply present, talking softly, playing music your parent likes, reading aloud, or sitting quietly depending on what that person needs. They also keep an eye on changes in condition and know how to communicate those clearly to the hospice nurse. The goal is that your parent is never alone and never uncomfortable if we can help it.
We can often have someone in place the same day a family calls us, especially when a discharge from Hartford Hospital is involved and the situation is urgent. Our standard is within 48 hours for Glastonbury families, but we don't hold you to a waiting period when time is the issue. Call us as early in the discharge planning process as you can, even if you're not sure yet, and we'll hold space while you confirm the plan.
We are a private-pay agency, which means we do not bill Medicare, Medicaid, or insurance. Families pay us directly. The hospice benefit through Medicare does cover some services, but it typically does not cover the extended non-medical companion or aide hours that families often need most. We're upfront about cost from the very first call so there are no surprises.
A home health aide typically works under a medical plan of care, performing tasks prescribed by a nurse or physician. Our hospice support caregivers are non-medical, meaning they focus on comfort, presence, and basic personal care rather than clinical tasks. They work alongside your hospice medical team, not in place of them. Think of it as the human layer of care that keeps your parent comfortable between the nurse's visits.
Yes, and we take this seriously. Before anyone is placed, we ask about your parent's personality, communication style, background, and what kind of presence they respond to. For hospice support especially, the wrong match creates friction at exactly the wrong time. We'd rather take an extra few hours to get the match right than send someone who feels like a stranger in the room. If the first caregiver isn't right, tell us and we'll adjust.
We maintain backup coverage so that a caregiver absence doesn't leave your family without support. If your regular caregiver calls out sick, we contact you as early as possible and work to send someone who's already been briefed on your family's situation. In hospice care, we understand that a no-show isn't just an inconvenience, it's a real problem, and we treat it that way internally.
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Hospice Care near Glastonbury
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Glastonbury, CT
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