Hospice Support Care in East Hampton, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting in the parking lot of the East Hampton Town Hall after a meeting with the hospice coordinator, and you realized you couldn’t go back to work, not yet. The paperwork said things like “comfort measures” and “goals of care,” and you understood what that meant, but understanding it and living it are two very different things. Someone still needs to be in that house with your father while you’re thirty minutes away. Someone needs to be calm when you can’t be.
That’s exactly the kind of support we provide. We work alongside your hospice nurse, not in place of them, filling the hours when the medical team isn’t there with steady, attentive presence. Our aides help with comfort, companionship, and the day-to-day tasks that still have to happen even in the hardest weeks.
Hospice support care is non-medical home care that runs alongside the hospice team your family already has. Your hospice nurse comes and goes on a schedule. We’re there in between, providing a calm, consistent presence so your family member is never alone and never anxious about who’s in the house. We handle light comfort tasks like repositioning, light hygiene assistance, warm conversation, and quiet company for someone who may not want to talk at all.
For families in East Hampton, the situation often comes into focus after a stay at Middlesex Hospital and a discharge back home with a hospice plan in place. Suddenly the house needs to function differently, and someone needs to be coordinating with the hospice team, answering the door, keeping things calm. Our aides step into that role. They know how to work with hospice nurses, when to call the nurse, and how to keep the environment steady for both the person in care and the family members moving in and out of the home.
Across all areas of East Hampton, families use this service in different ways. Some need overnight support so a spouse can sleep. Some need coverage during the weekday hours when adult children are at work. Some just need someone there who has done this before, who doesn’t panic, and who treats the person they’re caring for with real dignity. We try to match aides to what your specific situation calls for.
Private Duty Aides was founded by a working nurse, and that shapes everything about how we approach end-of-life care at home. Our founder knew firsthand what falls through the cracks between medical visits, and built this agency specifically to fill that gap with people who are trained, steady, and genuinely good at this work.
Nurse-founded, built for this
Our founder was a working nurse who saw exactly what families navigating end-of-life care at home needed and weren’t getting. This agency was built around that gap, not around what’s easiest to staff.
Specific to hospice support
We don’t send a general aide and hope for the best. We brief our caregivers on the hospice plan, the family dynamic, and what comfort and dignity look like for your family member specifically. Experience with end-of-life care is part of how we screen and match.
We pick up the phone
When something changes, and it often does with hospice care, you shouldn’t have to leave a voicemail and wait. You call us and we answer, talk through what’s happening, and figure out the next step with you.
We know East Hampton and Middlesex County
We understand the discharge process at Middlesex Hospital, the geography of getting to and from homes in East Hampton, and the way care typically unfolds for families in this part of Connecticut. That local familiarity means less friction and faster starts.
How it works
You tell us what’s happening. No intake forms, no pressure, no scripts. We listen to your situation and ask the questions that actually help us understand what you need right now.
For hospice support, the match matters more than almost any other service. We look at personality, experience with end-of-life care, and the specific rhythms of your household before we suggest anyone.
Often the same day for East Hampton families in urgent situations. We know that when someone is on hospice, time moves differently, and we don’t make you wait through a slow onboarding process.
We stay in contact as things change. You’re not handed off to a scheduler and forgotten. If your care needs shift, if the hospice nurse says something new, if you just have a question at 9pm, we’re reachable.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day looks different depending on where someone is in the hospice process, but generally our aide arrives, checks in with whoever is in the house, and settles into the rhythm of that day. They might help with light hygiene and repositioning, prepare a small meal or a drink, sit with the person in care, read aloud, handle light tidying, or simply be a calm presence in the room. They coordinate with the hospice nurse when needed and keep family members informed without adding to their stress. The goal is that the person in care feels attended to and comfortable, and the family feels less alone in it.
In most cases we can have someone in place within 24 to 48 hours of your first call, and often the same day if the situation is urgent. We understand that hospice discharges from Middlesex Hospital can happen quickly and with little warning, and we plan for that. Call us as soon as you know what's coming, even before the discharge date is confirmed, so we can start the matching process early and have someone ready when you need them.
Our services are private pay, which means we are not billed through Medicare, Medicaid, or most insurance plans. The hospice benefit through Medicare covers your hospice nurse, social worker, chaplain, and certain medical equipment, but it does not cover non-medical home care aides for extended hours. Many families pay for our services out of pocket because the hospice benefit alone doesn't provide the daily presence they need. We're transparent about our rates and will walk you through what coverage typically looks like before you commit to anything.
A home health aide typically works under a medical care plan, performing clinical tasks under nurse supervision, and is usually covered by insurance for a set number of hours. Our hospice support aides are non-medical, meaning they focus on comfort, companionship, and daily living support rather than clinical procedures. The key difference in the hospice context is that our aides are there for presence and continuity, filling the long hours between medical visits with steady, warm attention. They're trained to work within the hospice framework and to support the medical team's goals without overstepping into clinical territory.
Yes, and we take that seriously. Before we suggest anyone, we talk with you about your parent's personality, what they respond well to, what makes them anxious, and what kind of person tends to put them at ease. For hospice care especially, the relationship between the aide and the person in care matters enormously. We don't just fill a shift. If the first match doesn't feel right after a couple of visits, we talk honestly and try again. Getting it right matters more than getting it done quickly.
We have a backup coverage process specifically so this situation doesn't leave your family without support. If your regular aide is sick or has an emergency, we reach out to you as early as possible, explain the situation, and arrange a substitute who has been briefed on your family member's needs and routines. We don't send a stranger with no context. During hospice, continuity matters, and we work hard to maintain it even when plans change unexpectedly.
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Hospice Care near East Hampton
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — East Hampton, CT
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