Hospice Support Care in Hebron, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table in your family’s house off Gilead Road when the hospice nurse finished her visit and quietly pulled you aside. She explained what the next few weeks would likely look like, and you nodded, but the moment she left you realized you couldn’t do all of this alone. The nights are long. Your siblings live out of state. And the person you’re caring for deserves someone there, steady, every hour you can’t be.
That’s the moment most Hebron families call us. We provide non-medical support that works alongside hospice nurses, not in place of them, so your family member stays comfortable at home and you’re not stretched past what’s humanly possible. We handle the presence, the comfort routines, the sitting-with, the small physical assists, so the hospice team can focus on clinical care when they visit.
Hospice Support Care is non-medical care that keeps someone comfortable, safe, and accompanied during the final chapter of their life at home. Our aides help with personal hygiene, repositioning, light housekeeping, meal preparation, and medication reminders. More than that, they sit with your family member, talk with them, read to them, hold their hand. Presence is part of the care.
Families in Hebron often come to us right after a discharge from Manchester Memorial Hospital, when a hospice agency has been brought in but the family quickly realizes the hospice nurse can only visit a few times a week. The gaps between those visits are where we work. We fill the hours so your family member is never alone and you’re not the only one holding everything together.
Hebron is a quiet town with long stretches of road between neighbors. When someone is nearing the end of life, that quiet can feel isolating for both the patient and the family. Our aides come to you, wherever home is in Hebron, and they stay as long as you need, whether that’s a few hours each morning or around-the-clock coverage.
Because we were founded by a working nurse, our aides are prepared to operate in a hospice environment specifically. They know how to communicate with hospice nurses, what to watch for, and how to keep things calm and consistent between clinical visits. That’s not something every home care agency can say.
Nurse-founded, and it shows
Our agency was started by a working nurse who saw firsthand what families in end-of-life situations actually needed and weren’t getting. That experience shaped everything about how we train, match, and support our aides in hospice settings.
Built around this specific service
Hospice Support Care requires a particular kind of calm, patience, and clinical awareness. We brief every aide on the hospice plan before they start, match based on experience in end-of-life settings, and expect them to communicate well with the hospice team already in place.
We answer when you call
Things change quickly in hospice care. When something shifts overnight or over a weekend, you need to reach someone who actually knows your situation. We stay reachable, not just during business hours.
We know Hebron and Tolland County
We’re familiar with how discharges work at Manchester Memorial Hospital, what the roads and distances look like in Hebron, and the kinds of families who live here. That local knowledge means fewer surprises and faster starts.
How it works
Tell us what’s happening. No forms to fill out, no pressure, no sales script. We listen to where you are right now and figure out together what kind of support makes sense.
For Hospice Support Care, we don’t just fill a slot with whoever’s available. We think about temperament, experience in end-of-life settings, and how they’ll connect with your family member specifically.
Often the same day for urgent situations in Hebron. We know time matters differently in hospice situations, and we treat it that way.
You’re not left wondering how things are going. We check in regularly, and when something changes, you can reach us directly. You’ll always know who to call.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, our aide might help with morning hygiene, light breakfast preparation, repositioning and comfort checks throughout the day, and simply being present in the room. They'll handle light tasks around the home and keep things calm and orderly so the environment stays peaceful. If the hospice nurse has specific instructions about routines or positioning, our aide follows them. The goal is consistency, so your family member knows what to expect and the day doesn't feel chaotic.
We can often start the same day you call, especially when someone is coming home from Manchester Memorial Hospital and the situation is urgent. At minimum, we aim to have care in place within 48 hours of your first call. We know that the window between discharge and getting home can be stressful, and we don't want your family member arriving home to an empty house without support ready.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Some long-term care insurance policies will reimburse for this type of non-medical care, so it's worth checking your policy. We're happy to provide documentation that may help with a reimbursement claim. We'll always be upfront about costs before care starts so there are no surprises.
A home health aide typically works under a medical agency, follows a clinical care plan, and may perform certain skilled tasks as ordered by a doctor. Our Hospice Support Care aides are non-medical. They focus on comfort, companionship, personal care, and supporting the hospice clinical team rather than replacing it. Think of us as the steady presence in between the nurse's visits, the people who make sure your family member is never alone and always comfortable.
Yes, and we take this seriously for Hospice Support Care more than almost any other service. End-of-life care is deeply personal, and the wrong personality fit can make an already hard situation harder. We ask you real questions about your family member, their temperament, their preferences, what makes them feel safe, and we use that information to choose someone who is genuinely a good match. If the first match doesn't feel right, we'll find someone else.
We maintain backup coverage so a gap in care doesn't fall on your family to fill. If your regular aide calls out sick or has an emergency, we find a replacement, and we brief that person on your family member's situation before they arrive. You'll always be notified, and we'll handle the logistics. In hospice situations especially, we do everything we can to keep coverage consistent and not leave you scrambling.
All home care services in Hebron
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Hebron, CT
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