Hospice Support Care in Hampton, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table on Bigelow Road when the hospice nurse finished her notes, gathered her bag, and walked out to her car. The house went quiet in a way that felt different from ordinary quiet. You realized there were hours between her last visit and her next one, and you couldn’t be there for all of them. That’s the moment families in Hampton call us.
We provide non-medical support alongside the hospice team. We’re there for the hours in between, keeping your person comfortable, calm, and not alone. Our caregivers know how to work alongside hospice nurses without getting in the way, and they know when to call you.
Hospice support care is non-medical help that runs alongside the medical hospice team. We don’t manage medications or perform clinical tasks. What we do is sit with your person, keep them comfortable, offer a familiar and steady presence, and handle the practical things that pile up during an incredibly hard time: light housekeeping, meal preparation, personal hygiene assistance, and making sure they’re not left alone when you need to rest or step away.
For Hampton families, a lot of this care follows discharge from Windham Hospital. The transition home can feel abrupt. The hospice nurse comes a few times a week, and the rest of the time your family is carrying it. Our caregivers fill those gaps, working from the same care plan the hospice team has already established, so nothing falls through. Families across all areas of Hampton rely on us to be the consistent face in the room when the clinical team isn’t there.
Day to day, this looks like gentle conversation when your person is awake, quiet company when they’re not, help with repositioning and comfort measures, and keeping the space clean and calm. We also give family members actual time to sleep, eat, and be present as a daughter or son rather than a full-time caregiver. Because we were nurse-founded, our team understands clinical priorities, communicates clearly with the hospice nurses already on the case, and knows which changes to report and how quickly.
How it works
We listen to your situation before anything else. No intake forms, no sales pitch. You tell us what’s happening and we tell you honestly what we can do.
For hospice support specifically, we match on more than just schedule. We look at experience with end-of-life care, temperament, and how the caregiver works alongside clinical teams.
Often same day for Hampton families in urgent situations. We know this isn’t the kind of thing that can wait a week.
You hear from us regularly. If something changes, if you have a concern, or if you need to adjust hours, you call us and you get a real answer from someone who knows your case.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day includes comfort-focused personal care (help with repositioning, hygiene, and getting settled), light housekeeping to keep the space calm, meal preparation if your person is still eating, and steady companionship. Our caregiver works within the boundaries the hospice nurse has set and communicates anything notable back to you or the clinical team. The goal is to keep your person comfortable and to make the day feel as peaceful as possible.
We can often start same day or within 24 hours for families coming home from Windham Hospital. We know that discharge timing rarely lines up neatly with when care is actually needed, and we don't ask you to wait through a long intake process. When you call us after a discharge, we treat it as urgent, because it is.
We're a private-pay agency, so we don't bill Medicare, Medicaid, or insurance directly. The clinical hospice benefit through Medicare does cover nursing visits, medications, and medical equipment, but it typically does not cover the hours of non-medical support in between. That's where private-pay services like ours come in. We're straightforward about costs from the first call so there are no surprises.
A home health aide typically works under a physician's plan of care and performs specific clinical tasks covered by insurance. Our hospice support caregivers are non-medical, which means they focus on comfort, presence, and the practical support that fills the hours between clinical visits. They work alongside the hospice team rather than replacing any clinical role. The two services are meant to run together, and most Hampton families who use our hospice support also have a hospice nurse visiting separately.
Yes, and we take that seriously. Before we place anyone, we talk with you about your parent's personality, what makes them feel at ease, what they don't like, and any specific experience you need the caregiver to have. For hospice support, we're also looking at the caregiver's comfort with end-of-life care, which not every caregiver has. If the first match doesn't feel right, we adjust. You know your parent better than we do, and we want to get it right.
We find a qualified substitute and we brief them before they arrive. We don't send someone unfamiliar without preparation, especially for hospice support care where continuity and trust matter so much. You'll hear from us before the change happens, not after. Our goal is that you never find out about a staffing issue by having a stranger show up at the door unannounced.
All home care services in Hampton
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Hampton, CT
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