Hospice Support Care in Windham, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
The hospice nurse from Windham Hospital came, explained everything clearly, and then left. And suddenly the house felt very quiet, and the weight of being there, really being there, fell entirely on your family. You probably sat at the kitchen table wondering how you were going to do this around work, around kids, around your own limits. That moment, right there, is exactly when families in Windham call us.
We provide non-medical support alongside your hospice team. We handle the hours in between, the sitting with someone, the gentle help with personal comfort, the steadiness your family needs so you can be a son or daughter or spouse instead of a full-time caregiver.
We’re private pay, nurse-founded, and we work specifically in Windham County. If you need help right now, we’re ready to talk.
Hospice Support Care means someone is there in the room, calm and present, while your family goes through one of the hardest stretches of life. We are not medical providers. We work alongside the hospice nurses and social workers who are already coordinating your family member’s care. Our role is the human part: sitting quietly, providing comfort, helping with personal hygiene, keeping the environment peaceful, and giving family members the chance to rest without guilt.
On a typical day, a caregiver might assist with repositioning, light personal care, reading aloud, playing familiar music, or simply holding a hand. When a family member returns home after a stay at Windham Hospital and comfort-focused care is the goal, the transition from the hospital to home can feel abrupt. Our aides help bridge that gap so the first days at home aren’t overwhelming. Families across all areas of Windham use this service both during active hospice enrollment and in the period leading up to it.
We’re nurse-founded, which means the person who built this agency has stood in a hospice patient’s room and understood exactly what was needed and what was missing. That background shapes how we screen, train, and match every caregiver who does this work.
Nurse-founded
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed, and what most agencies weren’t providing. That perspective is built into everything we do.
Matched for this specific service
Hospice support requires a particular kind of caregiver. We brief every aide before their first visit, match on experience with comfort care, and don’t send someone unprepared into a situation this important.
We stay reachable
When something shifts at 11 p.m. and you need to talk to someone who knows your case, you can reach us. We don’t route you to a call center or a voicemail box during the hardest moments.
Local to Windham
We know Windham County. We know the discharge process at Windham Hospital, we know how quickly families here need to get set up, and we work regularly with local hospice teams to coordinate smoothly.
How it works
You tell us what’s happening. No intake forms, no pressure, no script. We just listen and help you figure out what kind of support makes sense right now.
For Hospice Support Care specifically, the match is about temperament, experience with end-of-life situations, and fit with your family, not just who’s available on the schedule.
Often sooner. For families in Windham dealing with an urgent situation, same-day starts happen regularly. We don’t make you wait through a long onboarding process.
You won’t be handed off and forgotten. We check in regularly and you can reach us directly when something changes, because something always changes with this kind of care.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit involves being present and calm with the person in care, helping with light personal comfort tasks like repositioning or hygiene, and keeping the environment quiet and settled. We might read aloud, play music the person loves, or simply sit nearby so they're not alone. We also support whoever is in the house, because family members need a steady presence in the room too. Everything we do is coordinated around what the hospice nurse has already laid out for the care plan.
In most cases we can have a caregiver in place within 48 hours of your first call, and for families coming home from Windham Hospital in an urgent situation, same-day starts are something we do regularly. The key is calling us as early as possible in the discharge planning process. We work well with hospital social workers and hospice coordinators, so if you loop us in before the discharge date, we can often be ready the day your family member arrives home.
We are a private-pay agency, which means our services are not billed through Medicare, Medicaid, or insurance. Some long-term care insurance policies do cover private-pay home care, so it's worth reviewing your policy or calling your insurer directly. We're transparent about costs from the very first call, and there's no obligation or pressure when you reach out to ask questions.
A home health aide typically focuses on medical tasks like wound care, vitals, or skilled nursing procedures, and is usually ordered and overseen by a physician or nurse. Our Hospice Support Care aides are non-medical. They focus on comfort, presence, and personal care within the plan already set by your hospice team. Think of us as filling the hours when the clinical team isn't there, so the person in care is never alone and the family isn't carrying everything themselves.
Yes, and for end-of-life care we take that match seriously. We ask questions about your family member's personality, preferences, history, and what kind of presence feels right in the room. Some people want quiet company, others want someone who talks and keeps energy in the space. We do our best to get that right from the first visit, and if the fit isn't there, we'll make a change without making you feel uncomfortable asking.
We cover the shift. We don't leave a gap and ask you to figure it out. If your regular caregiver calls out, we find a replacement and brief them before they arrive so they're not walking in cold. During hospice care especially, continuity matters, and we work hard to keep disruptions minimal. You'll always hear from us directly when a schedule change is coming, not find out when no one shows up.
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Hospice Care near Windham
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Windham, CT
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