Home Care in Glastonbury, CT
No sales pressure. We'll tell you straight if we're not a fit.
Your mom lives in South Glastonbury. Has for years. She’s been saying she’s fine, and maybe she was until last month when you stopped by unannounced and found the mail piled up and her forgetting whether she’d eaten lunch. You’ve been driving over from West Hartford three times a week, but you’re stretched thin and you know something has to change.
That’s the conversation we hear most often. One parent who insists they’re managing. One adult child who can see they’re not. And the hard question sitting between you: what happens next?
We’re Private Duty Aides. We’re a nurse-founded, private-pay agency serving families all over Glastonbury, from Minnechaug Mountain to Buckingham, from East Glastonbury to the neighborhoods near Hubbard Park. We send caregivers who show up on time, do what they said they’d do, and treat your parent the way you’d want them treated.
You’re managing a job, your own family, and now your dad who lives across town near Eastbury Pond. The drive from Manchester or East Hartford isn’t terrible, but it’s three times a week and it’s wearing you down. He says he doesn’t need help, but you’ve noticed the bruise on his arm he can’t explain and the way he gets confused about his pills. You’ve been carrying this alone, and it’s getting heavier.
Families here wait longer than they should. Glastonbury feels safe, quiet, manageable. Parents have lived in the same house in Buckingham or near Somerset Square for decades. The idea of bringing in outside help feels like admitting something’s broken. But here’s what we see: by the time you call, you’ve already been doing the work of three people. You’re not overreacting. You’re responding to something real.
We were founded by a nurse who spent years watching families try to coordinate care on their own, calling agencies that sent whoever was available without understanding what the family actually needed. She started Private Duty Aides because she believed there was a better way: careful vetting, specific caregiver briefings, and a phone number that someone actually answers. That’s what nurse-founded means here. We built this agency around what families told us they needed most, which is consistency and someone who listens.
These aren’t theoretical services. They’re responses to the calls we get every week from families in Glastonbury who’ve run out of ways to manage on their own.
Your parent sits alone most afternoons while you work. Our aides visit Glastonbury homes to talk, play cards, take walks around the neighborhood, and keep loneliness from becoming dangerous. They’re there for conversation and genuine connection.
Bathing, dressing, and grooming become harder each month. Our aides handle these intimate tasks with practicality, not awkwardness. You get your parent’s dignity back, and mornings stop being a battle.
Your loved one repeats the same question thirty times daily and gets angry when confused. Our aides in Glastonbury and Hartford County know how to redirect without frustration, keep routines steady, and recognize when behavior signals pain or fear.
Memory loss means your mother doesn’t recognize you some days. She wanders the house looking for people long gone. Our specialized aides create structure, reduce triggers, and keep her safe while you manage the emotional toll.
Tremors make eating messy. Walking becomes risky. Our aides understand Parkinson’s progression and help with feeding, mobility, and medication timing. They’re trained to spot freezing episodes and adjust support in real time.
You haven’t slept through the night in months. You need someone trustworthy to take over so you can rest without guilt. We send aides to Glastonbury homes for evenings, weekends, or however long you need to recharge.
Your mother can’t be left alone anymore, but nursing homes feel wrong. Our aides work overnight and all day, sleeping in your home, handling emergencies and daily care so she stays where she belongs.
Full-time care at home means a live-in aide manages medications, meals, cleaning, and companionship. Your loved one stays in familiar surroundings while you work and live your life, knowing someone’s always there.
Hartford Hospital discharged your father, but he’s weak and confused at home. Our aides help him rebuild strength, take medications correctly, and watch for warning signs that mean a call back to the hospital.
Your husband with dementia leaves the house without warning. Panic sets in. Our aides provide active supervision, keep him engaged, and secure exits so wandering doesn’t turn into a missing person emergency.
Private Duty Aides was founded by a nurse who spent years watching families fall through the gaps. We understand what good care looks like because we’ve lived it.
We vet every caregiver: background checks, references, an in-person interview. Before anyone steps into your parent’s home, we brief them specifically on your parent, their routine, their preferences, what a good day looks like for them.
When something feels off, you call us directly. We answer. We’re new enough that every family we work with matters to us personally.
We have a dedicated team ready to assist in Glastonbury and Hartford County. Most families have care within 48 hours of their first call.
How it works
We listen. No pressure, no forms to fill out before we’ll talk to you. Just a conversation about what’s happening and what your parent needs.
We match based on personality, schedule, and care needs, not just who’s available. Before anyone arrives, we brief them specifically on your parent: their routine, their preferences, what a good day looks like.
Most families have someone in place within two days. If it’s urgent, we can often get someone to your parent’s home in Glastonbury the same day you call.
We check in weekly, sometimes more if things are shifting. You’re never left wondering what’s happening or whether the caregiver showed up. If something feels off, you call us directly and we answer.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Yes. We serve every part of Glastonbury: South Glastonbury, East Glastonbury, the neighborhoods around Somerset Square and Hubbard Park, Buckingham, Minnechaug Mountain, and everywhere in between. If your parent lives in Glastonbury, we can get a caregiver to them. We've placed caregivers in homes tucked into the hills, in the older neighborhoods near the town center, and in the quieter streets where families have been for decades.
Usually same-day or next-day. Families often call us from the hospital parking lot because discharge happened faster than expected and they're panicking about how their parent will manage at home. We understand the urgency. If your mom is being released from Hartford Hospital or Middlesex Hospital this afternoon and heading back to Glastonbury, we'll do everything we can to have someone there when she arrives. We brief the caregiver on what to expect: mobility limits, medication schedules, what kind of support she'll need in those critical first days home.
Yes, we're private-pay only. We don't bill insurance, Medicare, or Medicaid. That means no prior authorizations, no claim denials, no waiting to find out if care is covered. You pay us directly, and we handle everything else. It also means you get to decide what care looks like: the schedule, the caregiver, the tasks. You're not locked into what an insurance company thinks is reasonable.
A staffing agency sends whoever's available. A private-pay agency like ours matches based on fit. We take the time to understand your parent's personality, their routine, what matters to them, and then we match a caregiver who makes sense for that specific situation. We also brief every caregiver before they arrive, so they're not walking in cold. Staffing agencies optimize for speed and availability. We optimize for whether this is actually going to work for your family.
Sometimes, yes. It depends on how deep the refusal goes. If your dad doesn't want a caregiver but he's willing to have someone come by to help with a few tasks, we can start small and build trust. We'll match someone who doesn't come in like a caregiver, just someone friendly who's there to help with lunch or take a walk. If he's dug in and won't let anyone through the door, that's harder, and we'll be honest with you about what's realistic. We're not going to take your money if we don't think it's going to work.
We find coverage. If your regular caregiver is sick or has an emergency, we'll send someone else who's been briefed on your parent's routine and needs. You won't be left scrambling. We keep a team ready for situations exactly like this, and we make sure backup caregivers know what they're walking into before they arrive. You shouldn't have to re-explain everything every time there's a scheduling issue.
Home Care near Glastonbury
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Glastonbury, CT
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