Hospice Support Care in Manchester, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It was somewhere around two in the morning when the hospice nurse left your parent’s house off East Center Street and you realized you couldn’t be there every hour, even though you wanted to be. The days were blurring together. You were driving back and forth through Manchester, exhausted, trying to hold everything steady while your parent needed calm, consistent company that you simply couldn’t always provide on your own. That’s a real thing that happens to real families here, and it doesn’t mean you failed anyone.
We provide non-medical hospice support care at home in Manchester, working alongside hospice nurses to fill in the hours they can’t cover. We sit with your parent, help with comfort routines, and make sure someone is always there so the house doesn’t feel empty and you can breathe.
Hospice support care is non-medical home care that works alongside the clinical hospice team. Our aides don’t replace your hospice nurse, they extend the care between visits. That means being present with your parent, helping with grooming and comfort, reading aloud if that’s what soothes them, sitting quietly when quiet is what’s needed, and making sure someone is always in the house.
For families in South Manchester and the Cheney District, we often step in right after a discharge from Manchester Memorial Hospital, when a person has chosen to spend their final weeks at home and the clinical visits are only a few times per week. We handle the in-between hours, the early mornings and late evenings when families need to sleep or get back to work. That might include light tidying, preparing simple meals or drinks, helping with repositioning for comfort, and just talking when a person wants company.
Families in the Buckland Hills area and across Hartford County have told us the hardest part isn’t the logistics, it’s the fear of leaving someone alone. We stay so that fear has somewhere to go. Our aides are briefed on your parent’s specific situation before the first visit so nothing has to be explained twice.
Private Duty Aides was founded by a working nurse, which shapes how we approach hospice support specifically. We understand what clinical hospice teams need from a home care partner, and we train our aides to communicate changes clearly so the nurse has good information on every visit.
Nurse-founded
Our agency was started by a working nurse who spent years watching families navigate end-of-life care at home without enough support. She built this service around what she saw families actually need: reliable presence, good communication with the clinical team, and aides who know how to be steady under hard circumstances.
Specific to this service
Hospice support care requires a different kind of preparation than companion care or personal care. Our aides are briefed on your parent’s condition, their preferences, and what the hospice team has communicated before the first visit starts. We don’t send someone in cold.
We stay reachable
When something shifts at two in the afternoon or two in the morning, you call us and we answer. Families going through hospice don’t have time to leave voicemails and wait. We stay reachable because this kind of care requires it.
Local to Manchester
We know Hartford County, we know the discharge process at Manchester Memorial Hospital, and we know how families in Manchester tend to navigate this. That local familiarity means we can move faster and coordinate more smoothly from the very first call.
How it works
You tell us what’s happening. No intake forms, no hold music, no pressure. We listen to where your family is right now and ask the questions that help us understand what kind of support will actually help.
For hospice support, the match matters more than availability. We choose an aide based on your parent’s personality, their communication style, and the specific comfort they need. We don’t just fill a shift.
Often same day for Manchester families in urgent situations. We understand that when someone is on hospice, time is not abstract. We move quickly and we communicate every step to you.
End-of-life care shifts week to week and sometimes day to day. We check in regularly with you and adjust the schedule, the caregiver, or the approach as needed. You won’t have to chase us down for updates.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit includes being present with your parent, helping with personal comfort like repositioning or light hygiene, preparing drinks or small meals if they're eating, and providing calm company. Our aides follow the lead of the person they're with, so if your parent wants to talk, they talk, and if they want quiet, the aide stays quietly present. We also observe and note any changes to pass along to the hospice nurse. The goal is that no one is ever alone unless they want to be.
We can often start within 24 to 48 hours of your call, and for urgent situations following a discharge from Manchester Memorial Hospital, we do our best to begin the same day. The sooner you call us, the sooner we can match the right person and get them briefed. If you already know a discharge is coming, calling ahead even by a day makes the transition smoother for everyone.
Our services are private pay only, which means we don't bill Medicare, Medicaid, or insurance. Medicare's hospice benefit covers the clinical hospice team, things like nursing visits and medication, but it doesn't typically cover the kind of extended in-home companionship and support hours that families need in between those visits. We're transparent about pricing so you know exactly what to expect before care begins.
A home health aide typically provides skilled or semi-skilled personal care and may be covered through Medicare for specific medical needs. Our hospice support care is non-medical, which means we focus on comfort, presence, companionship, and assistance with daily life rather than clinical tasks. We work alongside your hospice team, not in place of them. The two services complement each other well, and families often have both running at the same time.
Yes, and for hospice support specifically, we treat the match as one of the most important parts of the process. When you call, we ask about your parent's communication style, their routines, what calms them, and what they find irritating. We match based on those details, not just on who's available for a given shift. If the first match doesn't feel right after a visit or two, we talk and we adjust.
We tell you as early as possible and we send someone we've already vetted for your parent's situation. We don't send a stranger who hasn't been briefed. In most cases we can arrange a substitute who's familiar with the care notes we keep for your parent. During hospice care especially, continuity matters to us and we work hard to protect it.
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Hospice Care near Manchester
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Manchester, CT
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