Hospice Support Care in East Hartford, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting in the hallway outside your father’s room at Hartford Hospital when the discharge coordinator said the word “hospice” out loud for the first time. The drive back across the Bulkeley Bridge into East Hartford felt long, even though it wasn’t. You knew he wanted to be home. What you didn’t know was how to make that work around the clock, on top of your own job, your own family, your own exhaustion.
That’s the moment most families in East Hartford call us. Not because they’ve given up, but because they’re trying to do everything right, and they need someone steady beside them. We provide non-medical support that works alongside the hospice nursing team, so the medical side is covered and the human side is too.
We’re private-pay and nurse-founded, which means we understand what this period actually looks like inside a home, and we match caregivers who know how to show up for it.
Hospice Support Care is non-medical help that fills in around the hospice nursing and social work team. Our aides handle the practical things, bathing, grooming, dressing, medication reminders, and light housekeeping, so the person in your family who is sick can feel cared for at home, not just managed. And because we’re there for stretches of time, we also provide presence, someone to sit with, talk to, or just be in the room with your family member when you need to sleep or step out.
For East Hartford families whose family member has come home after a stay at Hartford Hospital, the transition can feel abrupt. One day there’s a full nursing staff down the hall, and the next it’s just you. Our caregivers are matched specifically for hospice situations, people who understand the rhythm of this kind of care, who move calmly, who communicate clearly with the hospice nurse when something changes, and who treat your family member with the quiet respect this time deserves. We cover all areas of East Hartford, and we’re available around the clock.
Families often need help holding things together as a whole household, keeping meals going, keeping the space comfortable, keeping siblings or adult children informed. That coordination piece matters as much as the physical care. Because Private Duty Aides was founded by a working nurse, our approach to hospice support is shaped by real clinical understanding, which means our caregivers know the difference between what needs to be reported immediately and what’s a normal part of this stage.
Nurse-founded
Our agency was started by a working nurse who saw firsthand what families going through end-of-life care at home actually needed. That clinical background shapes how we train, match, and supervise every caregiver.
Matched for this specific service
Hospice Support Care requires a different kind of caregiver. We don’t just fill a shift. We look at experience with this stage of life, communication style, and how well someone can work alongside a hospice nursing team without overstepping.
We stay reachable
When something changes in a hospice situation, you shouldn’t have to leave a voicemail and wait. You call us and someone answers. That reliability matters when you’re already carrying a lot.
Local to East Hartford and Hartford County
We know the discharge process at Hartford Hospital, we know this community, and we have caregivers already working in East Hartford. We’re not coordinating from far away.
How it works
There are no forms to fill out before you can speak to someone. You tell us what’s happening, and we listen. No pressure, no sales process, just a real conversation about your situation.
For Hospice Support Care, availability alone isn’t enough. We match based on experience with end-of-life care, temperament, and how well the caregiver fits with your family member’s personality and the hospice team already in place.
We know East Hartford families can’t always wait. For urgent situations, especially those following a discharge from Hartford Hospital, we work to place a caregiver as quickly as possible.
Hospice situations shift, sometimes quickly. We check in consistently so you’re not left wondering if something has changed or if you need to adjust hours or coverage. You can always reach us.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, our caregiver helps with personal care tasks like bathing, grooming, and dressing, and handles light housekeeping so the home feels calm and clean. They provide company and presence, which matters a lot during this time, and they coordinate with whoever else is in the home, family members or the hospice nursing team. If the person in your care needs repositioning, help with meals, or just someone to sit with them quietly, that's all part of what we do. We keep a consistent routine while staying flexible when the day doesn't go as planned.
For most families in East Hartford, we can have a caregiver in place within 48 hours of your first call, and in urgent situations we often move faster than that. Hartford Hospital discharges can happen quickly, sometimes with less notice than families expect, so we're used to working on short timelines. The best thing you can do is call us before the discharge date if you have any lead time at all. We'd rather have the conversation early and be ready than scramble at the last minute.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Some long-term care insurance policies do reimburse for private-pay home care, so it's worth checking your policy. We're transparent about our rates from the first conversation, no surprises. For many families, the ability to choose their caregiver and set their own schedule makes private pay worth it, especially at this stage of care when consistency and fit matter so much.
A home health aide typically works under a medical order, performs clinical tasks, and is usually covered by Medicare or insurance for a limited number of visits. Our caregivers are non-medical, meaning they handle personal care, companionship, and household support rather than clinical procedures. In a hospice situation, the hospice agency provides the nurses, social workers, and chaplains. We fill in the hours in between, which can be many, when family members need a break or when someone needs consistent presence and help around the home.
Yes, and for Hospice Support Care, that matching is something we take seriously. We ask about your family member's personality, their communication style, what makes them feel comfortable, and what they find annoying or distressing. We also ask about your preferences as a family. Not every caregiver is right for every situation, and we'd rather take a little more time to find a good fit than place someone who isn't. If after the first few visits it's not working, you call us and we make it right.
We always have a backup plan. If your regular caregiver calls out sick or has an emergency, we contact you right away and arrange a substitute. For hospice situations, we prioritize continuity because last-minute strangers are harder on everyone. In most cases, we're able to send someone your family has already met or been briefed on your situation in detail. We don't leave you scrambling on your own.
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Hospice Care near East Hartford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — East Hartford, CT
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