24-Hour Care in Ashford, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister called after Thanksgiving dinner, worried because your mom hadn’t answered the phone all morning. By evening, you realized she’d fallen the night before and spent hours on the kitchen floor before a neighbor heard her call for help. That’s when you understood that staying nearby wasn’t enough. You needed someone there, every hour, especially when nighttime came to Ashford.
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Your sister called after Thanksgiving dinner, worried because your mom hadn’t answered the phone all morning. By evening, you realized she’d fallen the night before and spent hours on the kitchen floor before a neighbor heard her call for help. That’s when you understood that staying nearby wasn’t enough. You needed someone there, every hour, especially when nighttime came to Ashford.
Call (475) 264-4830 Learn how it works
24-Hour Care means a trained caregiver in your parent’s home around the clock, awake and present through the night. This isn’t part-time help or visits a few times a week. It’s continuous supervision, assistance with all daily tasks, and immediate response to falls, confusion, or medical changes whenever they happen.
Day to day, your parent gets help with bathing, dressing, meals, medications, and toileting. At night, the caregiver stays alert for bathroom trips, disorientation, or emergencies. You’ll see your parent gain confidence because someone is always there. You’ll sleep differently too, knowing the phone won’t ring at 2 a.m. with a crisis.
Families in Ashford often turn to us after a discharge from Windham Hospital, when it’s clear a parent can’t manage alone. We’re nurse-founded, which means we understand medical complexity, medication timing, and the specific risks that keep families awake at night. We’ve built our 24-Hour Care model on what nurses see in real situations, not what sounds good in theory.
We started this work because we saw families trapped between impossible choices: leave a parent alone or leave everything else behind. Our founders are nurses who’ve watched nighttime falls happen and know the gap between emergency response and prevention. That shapes every aspect of our 24-Hour Care matching and training.
We don’t just send anyone. We listen to your parent’s personality, habits, and specific risks, then match a caregiver who fits. If nighttime bathroom trips are the main concern, we staff for that. If your parent needs someone calm during confusion, that matters. The briefing is detailed because it has to be.
24-Hour Care situations change. A health decline happens. A caregiver gets sick. You call us, and we don’t put you on hold while we scramble. We stay reachable and we problem-solve fast because we know what it means when 24-Hour Care continuity breaks.
We know the Windham Hospital discharge process. We’ve coordinated with their staff on dozens of transitions. We understand Ashford’s roads, neighborhoods, and the specific rhythm of this community. That local knowledge matters when a parent is vulnerable and you need someone who already understands the context.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Ashford families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver arrives and stays around the clock. They handle all personal care: bathing, dressing, grooming, toileting, and meals. During the day, that might include light housekeeping, medication reminders, and companionship. At night, they stay alert in the home, awake and ready for bathroom trips, falls, confusion, or medical changes. The caregiver keeps careful notes so you and any medical providers know what's happening. It's continuous presence and hands-on support, not just checking in.
If you contact us before your parent leaves the hospital, we can often start within 24 to 48 hours of discharge. We'll do a home safety walkthrough, review medical orders and medications with you, and make sure the caregiver meets your parent before they're alone together. If discharge happens on a weekend, we coordinate for Monday start. Waiting longer than a few days after hospital discharge usually means unnecessary risk, so we prioritize speed while doing the briefing right.
No. 24-Hour Care is private pay because it's custodial care and continuous presence, not skilled nursing or therapy. Medicare covers short-term skilled care after hospitalization, but once that ends, continuous 24-hour safety is your responsibility. Some families use long-term care insurance if they have it. Others budget for it as part of aging planning. We can discuss realistic costs for your situation and help you understand what you're looking at.
A home health aide typically visits for a few hours a few times a week, often as part of a medical care plan after hospitalization. 24-Hour Care means someone is there all day and all night, every day. A home health aide helps with specific tasks during their visit. A 24-Hour Care caregiver is present for all activities, emergencies, and middle-of-the-night needs. If your parent can't be alone safely, 24-Hour Care is the only option that actually works.
Yes. We listen carefully to who your parent is: their temperament, habits, any dementia or medical complexity, and what worries you most. Then we match a caregiver whose experience and personality fit. If your parent needs someone patient and soft-spoken, that's who we send. If they need someone structured and task-oriented, that's different. The match isn't random. We take time because the caregiver will be in your home constantly, and the relationship matters.
We have backup caregivers we've trained and briefed on your parent's specific situation. If your primary caregiver is sick or has an emergency, we call a backup and notify you. We don't leave you without coverage. We also build continuity so your parent isn't confused by a completely new face every time someone changes. If the backup needs to stay longer than a day or two, we work with you on transition and next steps.
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24 Hour Care near Ashford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Ashford, CT
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