24-Hour Care in New London, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
You got the call from your sister after she visited your mom on Bank Street, the one with the big oak tree out front. She’d found your mother on the kitchen floor that morning, no idea how long she’d been there. Your mom is fine, the doctor said so, but now someone needs to be there all night. You can’t do it alone.
Home › 24-Hour Care › New London
You got the call from your sister after she visited your mom on Bank Street, the one with the big oak tree out front. She’d found your mother on the kitchen floor that morning, no idea how long she’d been there. Your mom is fine, the doctor said so, but now someone needs to be there all night. You can’t do it alone.
Call (475) 264-4830 Learn how it works
24-Hour Care means a trained caregiver is in your home around the clock, awake and present through the night and day. Your parent isn’t alone. If they need help getting to the bathroom at 3 a.m., someone’s there. If they fall, someone sees it happen. You can finally sleep knowing there’s another set of eyes and hands on watch.
On any given day, you’ll see medication reminders taken care of, meals prepared and eaten, mobility help when your parent moves from bed to chair, and someone alert enough to notice when something changes. Nighttime is covered, which is when most falls happen. Morning routines, evening routines, the in-between hours when you used to hold your breath, all covered. Your parent gets companionship and safety at the same time.
If your parent was just discharged from Lawrence + Memorial Hospital here in New London, we know the handoff. We understand what post-discharge recovery looks like because we’ve done this many times over. Our founder is a nurse, which means every caregiver we place for 24-Hour Care is trained to spot the small changes that matter, and to call us immediately if something doesn’t feel right.
We started because our founder lived this with her own family. She knows the fear of nighttime falls, the exhaustion of not sleeping because you’re listening for trouble. Every 24-Hour Care placement we make is built on that understanding, not just on scheduling availability.
We don’t send a rotating door of strangers. We listen to what your parent needs, who they click with, what their routine actually looks like. Then we match carefully and keep that person in your home whenever possible. Continuity matters in 24-Hour Care.
If something changes or your caregiver gets sick, you reach a real person, not an automated line. We’re reachable 24/7 because 24-Hour Care doesn’t pause. You know how to get hold of us, and you know we’ll move fast.
We know Lawrence + Memorial Hospital’s discharge process. We know the neighborhoods, the landmarks, the streets your parent has lived on for decades. We’re not a national chain figuring out your town. We’re here.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent New London families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is present from the morning wake-up through the night. That includes help with bathing, dressing, meals, and medications, plus mobility assistance when your parent moves around the house. At night, the caregiver stays alert and available if your parent needs to get up, needs pain relief, or needs reassurance. They're also watching for falls, changes in behavior, or anything that seems off. It's not a nurse performing medical procedures, but it is trained eyes and hands on your parent 24 hours a day.
We can often start within days if we have the information we need and you're ready to move forward. If your parent was just discharged, call us as soon as the discharge plan is in place. We'll talk to you about what your parent needs, what their home setup looks like, and what timeline works. Sometimes families need 24-Hour Care to start the same day they come home. We've done that before.
24-Hour Care is private pay. Medicare and most insurance plans don't cover around-the-clock caregiving. That said, we can talk with you about what's realistic for your budget, whether that's five days a week, overnight only, or a full seven days. We're honest about cost because this is a significant decision. Some families use a combination of family help and paid care. We can help you figure out what makes sense.
Home health aides typically come for a few hours a few times a week, usually after a hospital discharge, and usually with a doctor's order and insurance backing. 24-Hour Care means someone is there all day and all night, every day. The goal is different too. Home health is often time-limited and medical-focused. 24-Hour Care is long-term safety and presence. If your parent can't be left alone, 24-Hour Care is what closes that gap.
Yes. We talk with you first about who your parent is, what they like, what their temperament is, whether they're morning or night people, whether they want quiet or conversation. Then we listen to what the caregiver brings too, not just their experience but their personality and their availability. We place people in New London who fit, not just people who are available. If the match isn't right, we talk about it and make a change.
We have a backup plan. You'll know ahead of time if your caregiver is going to miss a day, and we'll have someone ready to step in. We don't leave you without coverage. On the rare occasion when something unexpected happens, you call us immediately and we move someone into place as quickly as possible. You're not on your own trying to find coverage. That's on us.
Learn more about this service
All home care services in New London
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — New London, CT
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