Home Care in New London County
No sales pressure. We'll tell you straight if we're not a fit.
Norwich is a town of long-time residents and multi-generational families. People here put down roots. They know their neighbors, their doctors, and their community. When aging becomes part of the picture, the expectation is simple: you stay home if you can. You don’t move away. You don’t become a burden. A caregiver who respects that independence and that sense of belonging is essential.
The transition to needing care often starts at Lawrence + Memorial Hospital. A hospitalization, a discharge, a doctor’s recommendation. Families come home with a list of things to do and no one to do them with. You’re working in Groton or commuting to New London. Your parent is alone. That’s when you call us. We understand the New London County discharge process, and we can have a caregiver in your home often within 24 hours of your call.
Norwich is not Ledyard, and it’s not Montville. It’s urban enough to have good hospital access and suburban enough that many families still have yards, driveways, and homes they’ve lived in for decades. We know how to serve that mix. We know the neighborhoods, the logistics, and the character of the families we work with.
Norwich families are practical. You work. You have grandchildren. You have lives in Montville, Groton, or beyond. When aging parents or relatives need help at home, you need a solution that works for your schedule, not one that demands you manage a rotating cast of strangers. You need someone who knows your mom’s coffee order, who doesn’t mind the dog, and who actually shows up on Tuesday.
The transition to needing home care feels vulnerable here in New London County. After a discharge from Lawrence + Memorial Hospital, after a fall, after a diagnosis, families tell us they want to feel heard. They don’t want to fill out ten forms. They want to talk to a human, describe what’s happening, and know that someone clinically trained understands the real risks and the real needs. That’s where we come in.
We were founded by a registered nurse who spent years watching agencies fail families like yours. Every placement we make is reviewed through a clinical lens, and every caregiver we send is someone we’d trust with our own family.
We don’t offer one-size-fits-all care. Whether your parent needs a few hours a week after hospital discharge, full-time support while you manage work and kids, or 24-hour live-in companionship, we match a caregiver to your actual life. Below are the care types we specialize in.
Your parent sits alone most afternoons while you’re at work. An aide visits to chat, play cards, or take a walk around your Norwich neighborhood. Simple presence that keeps isolation at bay and gives you one less thing to worry about.
Bathing, dressing, grooming—tasks that become harder with age or illness. Our aides handle these intimate needs so you don’t have to, allowing your loved one dignity and you relief from the physical and emotional strain.
When your family member forgets your name or becomes agitated, you need someone trained to redirect without frustration. We work with dementia’s rhythm, not against it, keeping your loved one safe in their own home.
Watching Alzheimer’s progress is heartbreaking. Our aides understand the disease’s stages and how to respond when confusion peaks. They provide structure your family member needs while you focus on the person they still are.
Tremors, stiffness, swallowing difficulties—Parkinson’s demands specialized attention. Our aides know how to assist with movement, medication timing, and safety without rushing, maintaining your loved one’s independence as long as possible.
You’re exhausted from caregiving. A few hours—or a full day—without responsibility helps you breathe. Our aides step in so you can rest, run errands, or simply be human again without guilt.
Your loved one needs round-the-clock monitoring after a fall or health crisis. We staff your home so someone’s always there: helping at midnight, catching early morning problems, keeping your family intact under one roof.
Moving your parent into a facility feels like abandonment. Live-in care means they stay home while trained support manages daily needs, medications, and emergencies. Your house remains theirs; you’re not alone managing it.
Discharged from Memorial Hospital, your family member isn’t ready to be alone. We bridge that gap—monitoring healing, managing medications, catching complications early—so recovery happens safely at home.
Your loved one wanders out the door, and panic floods through you. We provide trained supervision and environmental strategies to keep them safe without feeling locked up, letting them move while you breathe.
Norwich is a town of long-time residents and multi-generational families. People here put down roots. They know their neighbors, their doctors, and their community. When aging becomes part of the picture, the expectation is simple: you stay home if you can. You don’t move away. You don’t become a burden. A caregiver who respects that independence and that sense of belonging is essential.
The transition to needing care often starts at Lawrence + Memorial Hospital. A hospitalization, a discharge, a doctor’s recommendation. Families come home with a list of things to do and no one to do them with. You’re working in Groton or commuting to New London. Your parent is alone. That’s when you call us. We understand the New London County discharge process, and we can have a caregiver in your home often within 24 hours of your call.
Norwich is not Ledyard, and it’s not Montville. It’s urban enough to have good hospital access and suburban enough that many families still have yards, driveways, and homes they’ve lived in for decades. We know how to serve that mix. We know the neighborhoods, the logistics, and the character of the families we work with.
Started by an RN who saw the gap between what agencies promised and what families actually got. Every placement is reviewed through a clinical lens. We understand risk. We understand what matters.
We don’t pull from a rotating pool of caregivers. We match one person to your family and stick with it. High turnover isn’t part of our model. Your parent knows who’s coming tomorrow.
Most agencies take 1 to 2 weeks to place a caregiver. We have a vetted roster ready in New London County. Most families in Norwich have care within 48 hours, often same day.
How it works
No forms. No pressure. We listen to what’s happening in your family and what you need. If it’s right for us, we move fast.
We pick based on personality, schedule fit, and care experience, not just whoever is available. Your caregiver will stay with your family.
Often same-day for urgent situations in Norwich. We have a vetted roster in New London County ready to go.
We check in with you weekly. You’re never left wondering. If something changes, we adjust.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Yes. We serve all of Norwich, whether you're near the downtown area, out toward Montville, or anywhere in between. If you live in Norwich, we can reach you.
Often within 24 hours. We work closely with hospital discharge planners in New London County and have caregivers on standby for urgent placements. Call us before your parent leaves the hospital, and we can usually have someone in your home the same day or next morning.
Yes, we are private-pay only. We don't bill Medicare, Medicaid, or insurance. You pay us directly for the hours of care. This keeps things simple and lets us focus entirely on matching the right caregiver to your family.
A staffing agency treats care like temp work: high turnover, low continuity, whoever's available goes. We are private-pay. We match one caregiver to your family for the long term. Your parent gets consistency, trust, and someone who knows their routine. That costs more upfront but saves enormous stress and works better for everyone.
This is delicate, and we're honest about it. We can help, but success depends on your parent's willingness to accept support. We recommend a family conversation before care starts. Sometimes bringing in a neutral third party (like a doctor or clergy member) helps. If resistance is severe, that's something to discuss with us before we place a caregiver so we can be realistic about expectations.
We have a backup roster. If your primary caregiver can't work, we call in a backup we've already introduced to your family. We don't leave you hanging. That said, we work hard to keep your primary caregiver consistent, so you rarely face a substitution.
Home Care near Norwich
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Norwich, CT
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