Hospice Support Care in Coventry, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting at the kitchen table on Cider Mill Road when the hospice nurse pulled you aside and said she could only come twice a week. That moment, you realized the quiet hours in between were entirely on you. Coventry is a town where people look after their own, but there’s a point when looking after someone at end of life is more than any one person can carry alone. We step into those hours alongside you.
Hospice Support Care means we’re there for the hours the hospice nurses aren’t. We sit with your person, keep them comfortable, help with hygiene and positioning, and make sure someone calm and steady is always in the room. When the hospice team from Manchester Memorial Hospital has been out and won’t return until morning, we’re the presence that holds the space.
Day to day, that looks like light personal care, reading aloud, gentle conversation, hand-holding when words run out, and noticing any changes that should be passed along to the hospice nurse. Families in Coventry often ask us to give them a few hours to sleep or take a walk, knowing their person isn’t alone. Others ask us to stay overnight so they can be present during the day with some rest behind them.
Because Private Duty Aides was founded by a working nurse, our approach to end-of-life care starts from clinical understanding, which means our aides know the difference between a routine change and something that needs a call to hospice right away. That grounding matters enormously here.
Nurse-founded
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed. That perspective shapes every part of how we hire, train, and support our aides.
Built for this service
Hospice support requires a specific kind of steadiness. We brief our aides thoroughly before a first visit, match on experience, and don’t send someone unfamiliar with end-of-life care into a family’s hardest days.
We pick up the phone
When something shifts in the middle of the night and you need to reach someone, you call us and we answer. That’s not a promise we make lightly.
We know Coventry and Tolland County
We understand the discharge process at Manchester Memorial Hospital and the realities families here face. We’re not a national platform. We’re a Connecticut agency that knows this community.
How it works
Tell us what’s happening. No intake forms, no pressure. We listen to where you are and what you need, and we go from there.
For hospice support, we don’t just fill a shift. We match based on temperament, experience with end-of-life care, and what your family specifically asked for.
Often same day for Coventry families in urgent situations. We know this isn’t something you can wait a week to sort out.
You won’t be left wondering. We check in regularly, you can reach us directly, and we adjust as things change.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your aide might help with repositioning for comfort, light personal hygiene, mouth care, and keeping the room calm and quiet. They'll sit with your person, read aloud if that brings comfort, or simply be present without filling the silence unnecessarily. They also keep an eye on changes in breathing, color, or alertness and know when to contact the hospice nurse right away. The goal is that no one is alone, and nothing gets missed.
We can often start the same day for families coming home from Manchester Memorial Hospital with urgent needs. Call us as soon as you know discharge is coming, even if the date isn't confirmed yet. That gives us time to match your caregiver before your person is home, so there's no gap. We understand hospital timelines don't always give families much runway.
Our services are private pay, meaning we're not billed through Medicare, Medicaid, or insurance. The hospice nurse and medical team that visits your home is typically covered through the Medicare Hospice Benefit, but the additional aide hours for comfort and companionship are not covered under that benefit. Many families in Coventry pay out of pocket for the hours between hospice visits because the gap is real and the need is real. We'll always be upfront about costs so you can plan clearly.
A home health aide typically works under a medical care plan focused on recovery or rehabilitation. Hospice Support Care is focused entirely on comfort, presence, and dignity during end of life. Our aides aren't providing medical treatment. They're providing the steady, calm support that makes it possible for someone to be at home, surrounded by family, in their final weeks or days. The training and temperament required are different, and we take that seriously when we match.
Yes, and we take that seriously. When you call, we ask questions about your person's personality, their preferences, what makes them comfortable, and what tends to agitate them. We use that to match, not just to fill a time slot. If the first match doesn't feel right, we want to know and we'll make an adjustment. This is too important to get wrong.
We maintain coverage. If your regular aide is sick or unavailable, we send someone else rather than leaving you without support. We'll let you know ahead of time when possible and give you a brief introduction to the substitute caregiver. In hospice situations especially, we understand that unexpected gaps are not acceptable, and we plan around that.
All home care services in Coventry
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Coventry, CT
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