Hospice Support Care in Westerly, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You got the call from the hospice nurse on a Tuesday afternoon, and by the time you drove down Watch Hill Road to your parent’s house, you were already trying to do math in your head: who can be here, how often, and for how long. Westerly is a small, close-knit community, but closeness doesn’t always mean someone can be present every hour of every day. The hospice team visits when they visit, and then they leave. The hours in between are real, and they matter just as much.
That’s where we come in. Private Duty Aides provides non-medical hospice support care in Westerly, placing trained aides alongside your family and the hospice team so the person you’re caring for is never alone unless they choose to be. We were founded by a nurse, and we’ve built this service specifically around what end-of-life care at home actually looks like day to day.
Hospice support care is non-medical, which means our aides aren’t administering medications or directing clinical decisions. What they do is sit with your family member, help them stay comfortable, assist with daily routines like bathing and getting dressed, and make sure someone is present and paying attention. When the hospice nurses aren’t there, our aide is. When family members need to sleep, eat, or step outside for an hour, our aide stays.
For families in Westerly, the typical picture looks like this: a parent who is at home following discharge from Lawrence + Memorial Hospital, a hospice nurse visiting a few times a week, and a house full of people who are exhausted and scared and unsure what to do with their hands. Our aides fill that space. They provide calm company, handle light tasks around the house, assist with repositioning or personal hygiene if needed, and simply bear witness to what your family is going through. Across all Westerly neighborhoods, from Dunn’s Corners to the borough to the quieter streets near the Pawcatuck River, families carry this in their own way, and we work around your rhythm.
Because we were founded by a working nurse, we understand what the hospice team expects from a support aide. Our caregivers know how to communicate observations back to you and to clinical staff, know when not to intervene, and know how to hold space without intruding on the intimacy of these final weeks. That foundation changes how this service is built and delivered.
Nurse-founded
Our agency was started by a working nurse who watched families struggle through end-of-life care at home without the right support. She built this service around what she actually saw families needing: a steady, experienced presence that could work alongside the hospice team without creating friction.
Specific to this kind of care
We don’t treat hospice support the same way we treat general companion care. Aides placed for this service have experience with the pace, the emotional weight, and the practical demands of end-of-life situations. The matching process, the briefing, and the ongoing communication all reflect that.
We stay reachable
When something shifts, and it will, you need to be able to reach someone who can actually do something. We answer. We don’t route you through a call center or ask you to leave a message and wait. If a night gets harder, you call us.
Local to Westerly and New London County
We know how discharge coordination works at Lawrence + Memorial Hospital. We know the roads, the neighborhoods, and the kind of families that make up this part of Connecticut. We’re not a national franchise trying to fit a template over your situation.
How it works
You tell us what’s happening. No intake forms, no sales process. We listen to your situation and ask a few honest questions so we understand what you actually need right now.
Hospice support care is different from companion care or personal care. We match based on experience with end-of-life situations, demeanor, and how well they’ll fit your family’s needs, not just who’s available on the schedule.
Often same day for urgent Westerly families. When a situation is moving fast, we move with it. We don’t ask you to wait through a long onboarding process.
We stay in contact with you directly. If something changes, if you need more hours, fewer hours, or a different approach, you call us and we sort it out. You’re never left wondering what comes next.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on where things are in the process, but generally our aide arrives, checks in with your family, and spends their shift providing quiet company and hands-on assistance with comfort routines. That might include helping with personal hygiene, offering light meals or drinks, repositioning for comfort, or simply sitting nearby and talking or reading aloud. When the hospice nurse visits, our aide steps back and supports rather than directs. The goal is to keep the atmosphere calm and the person at home feeling safe and attended to.
We can typically start within 48 hours of your call, and for urgent situations following a discharge from Lawrence + Memorial Hospital, we often place a caregiver the same day. We know that post-discharge timing in end-of-life situations is not abstract, and we don't treat it that way. Call us as soon as you know discharge is coming and we'll be ready.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Some long-term care insurance policies do cover private-pay home care, so it's worth reviewing your policy or calling your insurer directly. We'll give you clear, honest pricing from the start so there are no surprises. Many families find that private pay gives them more control over scheduling, caregiver selection, and hours than insurance-funded alternatives.
A home health aide typically works under a clinical care plan and may provide skilled or semi-skilled services ordered by a physician. Our hospice support aides are non-medical, meaning they don't administer medications or provide clinical interventions. What they provide is consistent, caring presence, personal care assistance, and support for the family throughout the process. They work alongside your hospice clinical team rather than replacing any part of it.
Yes, and we take this seriously. When you call, we ask about your parent's personality, preferences, history, and what matters most to them during this time. We use that information to place someone who fits, not just someone who's available. If the first match doesn't feel right after a visit or two, we'll find someone who does. You won't be stuck with a caregiver who doesn't work for your family.
We maintain backup coverage and notify you as early as possible if a schedule change is needed. We don't leave you to figure it out on your own. In end-of-life situations especially, continuity matters to us, and we work hard to keep it consistent. If a substitute is needed, we brief them on your family's situation before they arrive so there's no awkward starting-from-scratch conversation on your end.
All home care services in Westerly
Hospice Care near Westerly
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Westerly, CT
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