Hospice Support Care in Plainville, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You got the call from the hospice nurse on a Wednesday afternoon, standing in the parking lot of the Stop & Shop on New Britain Avenue, and you sat in your car for twenty minutes before you could drive. By the time you got to the house in Plainville, the hospice team had already come and gone, and your parent was asleep, and you didn’t know what to do with your hands. That moment, the one right after the plan is set and everyone leaves, is exactly when families start to realize they need more consistent support than the hospice schedule alone can offer. We’re here for those hours in between.
Private Duty Aides is a nurse-founded, private-pay home care agency serving Plainville and all of Hartford County. We work alongside your hospice team, not in place of them, filling the hours with calm presence, comfort, and whatever help makes the day feel less impossible.
Hospice support care means a caregiver is present in your parent’s home during the hours when the hospice nurse isn’t there, which is most of the day. That presence includes comfort companionship, sitting with your parent, reading aloud, playing music they like, holding a hand, and staying calm so they feel calm. It also includes light tasks that make the space feel cared for: keeping a glass of water within reach, adjusting a blanket, letting the dog out, answering the door so family members can rest.
For families in Plainville, this kind of support most often starts after a discharge from the Hospital of Central Connecticut, when someone comes home under hospice orders and the family realizes the gap between hospice visits is longer than they expected. Our caregivers don’t provide medical care, but they know how to be present in a way that makes the home feel stable. They watch for changes in comfort, communicate clearly with family, and stay in sync with whatever the hospice team has outlined.
Families across Plainville, whether they’re close to downtown, near Granger Lane, or on the quieter roads along the west side of town, often tell us the biggest relief is simply not being alone in the house anymore. Someone is there. That matters more than any checklist. Because we’re nurse-founded, our caregivers understand end-of-life rhythms, they’re not caught off guard, and they know how to work alongside a hospice nurse rather than getting in the way.
Nurse-founded. Our agency was started by a working nurse who saw, repeatedly, what families navigating end-of-life at home actually needed. Not just a warm body in the house, but someone trained to recognize comfort changes, communicate with hospice staff, and keep the family informed without adding to their worry.
Built for this service specifically. Hospice support care is not the same as general home care, and we staff it accordingly. We brief every caregiver on the family’s situation before they walk in the door, and we match on experience and personality, not just schedule availability.
We stay reachable. When something shifts, when comfort needs change or a family member has a question at 9pm, you can call us. We don’t disappear after the contract is signed. This is the thing families tell us matters most.
We know Plainville and Hartford County. We understand the discharge process at Hospital of Central Connecticut, the geography of the area, and the way Hartford County families tend to think about care. We’re not a national franchise learning your town from a map.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day involves a caregiver being present in the home during the hours between hospice nurse visits, which can be most of the day. That presence includes sitting with your parent, providing comfort through conversation or quiet company, keeping them physically comfortable, managing small tasks like getting water or adjusting their position, and observing for any changes worth noting. Our caregivers don't perform medical tasks, but they're trained to recognize signs that the hospice nurse should be called, and they stay in communication with your family throughout the day.
In most cases, we can begin care within 48 hours of your first call. For families in Plainville coming home from Hospital of Central Connecticut under hospice orders, we understand that urgency is real and the window is often narrow. We've started care the same day in situations that couldn't wait. Call us as early as you know discharge is coming, even if the date isn't confirmed, so we can have a caregiver ready.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or private insurance directly. The hospice benefit through Medicare covers the hospice team's medical services, but it typically doesn't cover additional non-medical home care hours. Families who want consistent caregiver presence beyond what the hospice team provides pay for that separately, out of pocket. We're straightforward about this from the first call so there are no surprises.
A home health aide is typically focused on medical or clinical tasks like wound care or medication administration, and is usually ordered and coordinated through a physician. Our hospice support caregivers are non-medical, meaning they focus on comfort, companionship, daily presence, and family support rather than clinical procedures. What sets this apart is the context: our caregivers understand the end-of-life environment, they're calm in it, and they know how to work alongside a hospice medical team without overstepping or underdelivering.
Yes, and we take this seriously. When you call, we ask about your parent beyond just their care needs, their personality, what makes them feel at ease, whether they want conversation or quiet, what they care about. We use that to match a caregiver who fits, not just one who's available. If the first match doesn't feel right after a few visits, you tell us and we find someone better. That conversation is always open.
We maintain a team so that a single caregiver's absence doesn't leave your family without support. If your regular caregiver is sick or unavailable, we contact you directly, explain the situation, and send someone who's been briefed on your parent's needs. We don't just send whoever is free. During hospice care especially, continuity matters, and we work to minimize disruption as much as possible.
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Hospice Care near Plainville
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Plainville, CT
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