Hospice Support Care in Farmington, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
The hospice nurse from Hartford Hospital visited for an hour, explained everything calmly, and then left, and the house on Devonwood felt very quiet. You did your best to stay present, but you also have kids to pick up from Farmington High and a job that didn’t pause. The nights were the hardest part, and the mornings weren’t much easier. That’s exactly where we come in.
We provide non-medical support alongside the hospice team, filling in the hours when clinical staff aren’t there. We handle comfort tasks, keep your family member company, and give you real breathing room without leaving anyone alone. We’ve done this work long enough to know what these days actually feel like.
Hospice Support Care means we’re the steady presence between clinical visits. We sit with your family member, assist with personal comfort tasks like repositioning or light hygiene, prepare simple food or beverages if they’re wanted, and keep the environment calm. We’re not replacing the hospice nurse. We’re filling in the long hours when that nurse has gone to the next patient and your family can’t always be there.
Families in Farmington often bring us in right after a discharge from Hartford Hospital, when the transition home is new and everything feels uncertain. Some families need overnight coverage so they can sleep. Others need afternoon relief so a spouse can get outside for an hour without guilt. We shape the schedule around what’s actually needed, not around a fixed package.
We also serve as an extra set of ears for the hospice team. If something changes, if your family member seems more uncomfortable or restless, our caregiver notices and communicates. Good information at the right time matters, and we take that seriously across all of Farmington’s neighborhoods.
Private Duty Aides was founded by a working nurse, which means our approach to end-of-life support isn’t guesswork. The founder understood exactly how the clinical handoff works, what hospice nurses actually need from support staff, and where family caregivers run out of capacity. That foundation shapes how we hire, how we train, and how we match.
Nurse-founded and built for this
Our founder is a working nurse who watched families navigate end-of-life at home and saw the gaps clearly. The agency was built specifically to fill them, with the right people and the right training for this kind of care.
Matched to Hospice Support Care, not just to a shift
We don’t assign whoever’s free. Caregivers for hospice support are chosen for experience in end-of-life settings, calm under emotional weight, and the ability to communicate well with both families and the clinical team.
We stay reachable when things change
End-of-life situations shift quickly and without warning. When that happens, you need to reach someone who knows your case, not an answering service. We stay accessible and we respond in real time.
We know Farmington and Hartford County
We understand how Hartford Hospital’s discharge process works, the rhythms of care coordination in this area, and what Farmington families are typically dealing with when they call. That local context isn’t minor. It changes how quickly we can help.
How it works
Tell us what’s happening. No intake forms, no hold music, no pressure. We listen to where you are right now and ask a few questions to understand what kind of support would actually help.
End-of-life support requires a particular kind of person. We match based on experience with hospice settings, temperament, and what your family member’s specific days look like, not just on who’s available.
Often the same day for Farmington families in urgent situations. We know that with Hospice Support Care, waiting a week isn’t a real option. We move quickly and we do it carefully.
You’re not handed off and forgotten. We check in regularly, and if something in the care needs to shift, you reach us directly. You’ll know who to call and that call will be answered.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on where your family member is in their illness, but it usually includes companionship and presence, help with comfort positioning, light hygiene assistance, simple food or drinks if wanted, and gentle conversation when that's welcome. We also handle light tidying so the home environment stays calm. The caregiver follows the hospice team's guidance and communicates anything notable back to the family and clinical staff.
We can typically have a caregiver in place within 48 hours of your first call, and for urgent Farmington situations we often arrange same-day coverage. We know that coming home from Hartford Hospital is already a lot to manage, and the last thing you need is a week of waiting. Call us as soon as you know discharge is coming and we'll get ahead of it with you.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Families pay us out of pocket. Some long-term care insurance policies will reimburse for non-medical home care, so it's worth reviewing your policy or calling your insurer to ask. We're transparent about our rates from the first call so you can make an informed decision without surprises.
A home health aide provides skilled non-medical care prescribed through a health plan, often for a limited number of visits. Our Hospice Support Care is non-medical comfort support that runs alongside the hospice clinical team, filling in the hours they're not present. We're not replacing clinical staff, and we're not limited by visit counts or insurance authorizations. Families use us to cover the real-life gaps that the medical system doesn't fill.
Yes, and this is something we take seriously. When you call, we ask real questions about who your family member is, what they're comfortable with, what tends to agitate or calm them, and what their days actually look like. We use that information to choose a caregiver, not just assign whoever's next on a list. If the match isn't right after the first visit, we fix it without any drama.
We maintain backup coverage so a gap in your schedule doesn't become a crisis. If your regular caregiver can't make a shift, we notify you as early as possible and send someone who has been briefed on your family member's situation. We don't send a stranger in cold. During end-of-life care especially, continuity matters to us and we work hard to protect it.
All home care services in Farmington
Hospice Care near Farmington
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Farmington, CT
Book a 15-min call