Hospice Support Care in Sterling, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were standing in the parking lot of Day Kimball Hospital when the discharge coordinator said the words “comfort measures,” and you drove the whole way back down Route 14A through Sterling without remembering any of it. Now you’re home, the hospital bed is in the living room, and you’re trying to figure out how to be a son or daughter again instead of the person managing medications and repositioning and phone calls. That’s exactly where we come in.
Hospice support care means we come to your family’s home in Sterling to handle the daily physical and emotional work of end-of-life care, so the people who love your parent can actually be with your parent. We work alongside your hospice nurse, not around them, filling in every hour they’re not there. You focus on being present. We make sure the care is covered.
Hospice support care is non-medical personal care provided in the home during the final weeks and months of life. Our aides help with bathing, dressing, grooming, turning and repositioning, light meals, and oral care. They sit with your parent, read to them, hold their hand, and keep them calm and comfortable during the hours when the hospice nurse isn’t there, which is most of the day.
Families in Sterling often call us right after a discharge from Day Kimball Hospital, when the transition from a clinical setting to home care feels sudden and overwhelming. The hospice nurse visits, maybe once or twice a day, and the rest of the time the care falls on whoever is there. We fill that time. We’re consistent, we’re gentle, and we know how to follow a hospice care plan without overstepping it.
In the Sterling area, families are often spread out across Windham County, some driving in from Plainfield or Griswold to take shifts. Having a trained aide in place lets family members leave the house, sleep, and come back as family rather than as caretakers. That matters more than people usually expect it to.
Private Duty Aides was founded by a working nurse, which means our approach to hospice support is built on clinical understanding. Our aides know what comfort care actually looks like, they know what to watch for, and they know how to communicate with your hospice team in a way that keeps everyone aligned.
Nurse-founded
Our founder is a working nurse who watched families struggle through end-of-life care at home without enough support. She built this agency to fix that gap, which means our training, our standards, and our matching process all reflect what actually happens in a home during hospice care.
Built around this service
We don’t treat hospice support like any other home care shift. We select aides who have the temperament and experience for end-of-life care, brief them on the care plan before day one, and keep communication open with your hospice nurse throughout.
We answer when you call
When something changes at two in the morning, you need a person, not a voicemail. We stay reachable because end-of-life care doesn’t follow business hours, and the families we work with in Sterling deserve real support around the clock.
We know Sterling and Windham County
We understand the local context here, including the discharge process at Day Kimball Hospital, the geography of rural Windham County, and the reality of families caring for someone at home on a quiet road outside of town where outside help can be harder to come by.
How it works
You tell us what’s happening, and we listen. No forms to fill out before you talk to someone, no pressure to commit. We want to understand your situation before we suggest anything.
For hospice support, matching isn’t just about schedule availability. We consider your parent’s personality, the stage of care, and what your family needs from someone who will be in the room during some of the hardest hours of your lives.
Often the same day for urgent situations in Sterling. We know that after a Day Kimball Hospital discharge, you may not have days to wait. We move quickly when you need us to.
You don’t get handed off and forgotten. We check in with you regularly so that if something changes, with your parent’s condition, your schedule, or your caregiver, we already know and we’re already working on it.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your aide arrives at the agreed time and helps with personal hygiene, bathing, oral care, repositioning, and light meals or fluids if your parent is still taking them. They also provide quiet company, read aloud if that brings comfort, monitor for any visible changes in condition, and keep the immediate environment calm and clean. They follow the hospice care plan and communicate anything notable to you or the hospice nurse directly.
In most cases we can begin within 48 hours of your call, and for urgent situations in Sterling we often start the same day. We know that Day Kimball Hospital discharges can happen quickly and that families are sometimes sent home with less support than they expected. Call us as soon as you know discharge is coming and we'll work around your timeline.
We are a private-pay agency, which means we do not bill Medicare, Medicaid, or insurance directly. Some long-term care insurance policies will reimburse for private-pay home care, so it's worth reviewing your policy or asking your insurer. We're transparent about our rates from the start so there are no surprises.
A home health aide typically provides skilled or medical care as ordered by a physician, often billed through Medicare or insurance with specific visit limits. Our hospice support aides provide non-medical personal care and presence, working alongside your existing hospice team rather than replacing it. The focus is on comfort, dignity, and keeping your parent supported during the hours when clinical staff aren't present.
Yes, and for hospice support that matching process matters more than almost anything else. We talk with you about your parent's temperament, their history, what they respond well to, and what they don't. We don't just fill a shift. If a match isn't working, you tell us and we make a change without making it difficult.
We keep a backup plan in place for every client. If your regular aide is sick or unavailable, we contact you immediately and send someone we've already vetted for hospice care specifically. We don't send whoever happens to be available. During end-of-life care especially, continuity and trust matter, and we take that seriously.
All home care services in Sterling
Hospice Care near Sterling
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Sterling, CT
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