Hospice Support Care in Tolland, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting in the parking lot of Rockville General Hospital after the discharge meeting, trying to write down everything the social worker had said, and somewhere in the middle of it you realized that the hospice nurse won’t be there every hour of the day. The house on Tolland Green is quiet when it needs to be busy, and you’re trying to figure out who fills that space. That’s a real problem, and it’s exactly what we do.
We provide aides who work alongside the hospice team, not instead of them. We’re here for the hours between visits, for the nights when someone needs a steady hand, and for the moments when your family just needs to breathe.
Hospice Support Care means having someone present in the home whose whole job is comfort and continuity. Our aides help with personal hygiene, repositioning, light meals, medication reminders, and keeping the environment calm and safe. They follow the care plan set by the hospice nurse and communicate what they see, so nothing falls through the cracks between visits.
For many Tolland families, care begins right after a discharge from Rockville General Hospital, when the transition home is new and the schedule of hospice visits hasn’t fully settled yet. Our aides can be there from day one, sitting with your family member, managing light tasks, and making sure the home feels peaceful rather than clinical. Families across all areas of Tolland have called us at that exact moment, overwhelmed and unsure, and we help them get steady.
Comfort companionship is a real part of this work. Talking, reading aloud, watching a familiar show, holding a hand during a hard moment. These things matter as much as the physical care, and our aides understand that. We’re nurse-founded, which means our training and our standards come from someone who spent years at bedsides and knew exactly what was missing when the nurse had to leave the room.
Nurse-founded, and it shows
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed, and how often those needs went unmet. That background shapes everything from how we screen aides to what we ask on a care call.
Built around this service specifically
Hospice support is its own kind of work. Our aides who take these cases have real experience in end-of-life settings, and we brief them thoroughly on your family’s situation before the first visit. The match is intentional, not random.
We stay reachable
When something changes, and in hospice care things do change, you call us and we answer. You don’t leave a message and wait. You talk to someone who knows your family’s situation and can help you figure out next steps.
We know Tolland County
We understand how discharge works at Rockville General Hospital, what families in this part of Connecticut are dealing with, and how to get care started quickly here. We’re not a national call center. We’re local and we’re reachable.
How it works
You tell us what’s happening. No intake forms to fill out before you can talk to someone, no pressure to commit on the spot. We listen, we ask a few questions, and we give you honest answers about what we can do.
End-of-life care asks something specific of an aide. We match for experience with hospice support, temperament, and the particular needs you’ve described, not just whoever is available that week.
Often the same day for urgent situations in Tolland. We know that when a family calls us, waiting days is not an option. We move quickly and we tell you exactly what to expect before the first visit.
You won’t be left wondering how things are going. We check in regularly, respond when something changes, and adjust the schedule or the caregiver if the situation shifts. This is ongoing, not a one-time placement.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, our aide arrives and checks in with whoever is in the home, then moves through the routines that were set up in your care plan. That usually includes help with personal hygiene, repositioning or mobility assistance, light meals and hydration, and medication reminders. A big part of the day is also just being present: sitting with your family member, keeping them comfortable, and noting any changes to pass along to the hospice nurse on their next visit.
We can typically start within 48 hours of your call, and for families coming directly home from Rockville General Hospital, we often manage same-day placement when the situation is urgent. Call us as soon as you know discharge is coming, even if the date isn't firm yet. We'd rather have a conversation early than scramble at the last minute when you're already exhausted from the hospital process.
Our services are private pay, which means we're not billed through Medicare, Medicaid, or insurance. The hospice benefit through Medicare covers nursing visits, medications related to the diagnosis, and some equipment, but it generally does not cover the kind of extended daily aide presence we provide. Many families pay out of pocket for our hours because they want consistent, familiar support beyond what the hospice team's schedule allows.
A home health aide works under a medical plan of care and is often focused on rehabilitation or skilled tasks. Our aides in a hospice support role are focused on comfort, presence, and supporting a care plan that is already set by the hospice nurse, not on medical recovery. The goal shifts from getting better to feeling as well as possible each day, and the kind of attention and patience that requires is something we specifically train and screen for.
Yes, and we take that seriously. Before we make a match, we talk to you about your family member's history, temperament, what makes them feel at ease, and what kind of person tends to bring out the best in them. For hospice support in particular, personality fit isn't a nice extra, it's the whole thing. If a match isn't working after a few days, you tell us and we fix it.
We keep backup coverage in place so you're not left without support if your regular aide is sick or has an emergency. We'll always contact you before sending someone new and give you a brief on who's coming. In end-of-life situations, continuity matters deeply to us, so we work hard to minimize disruption and keep changes to a minimum.
All home care services in Tolland
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Tolland, CT
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