24-Hour Care in Windsor Locks, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed something when she visited for Thanksgiving, sitting in your parent’s kitchen near the window overlooking Bradley Road. Your parent couldn’t quite remember what day it was, and there was a fall three nights ago that they never mentioned until you asked. You realized you couldn’t leave them alone anymore, not even for a few hours. That’s when 24-Hour Care becomes the difference between staying home and losing that choice.
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Your sister noticed something when she visited for Thanksgiving, sitting in your parent’s kitchen near the window overlooking Bradley Road. Your parent couldn’t quite remember what day it was, and there was a fall three nights ago that they never mentioned until you asked. You realized you couldn’t leave them alone anymore, not even for a few hours. That’s when 24-Hour Care becomes the difference between staying home and losing that choice.
Call (475) 264-4830 Learn how it works
24-Hour Care means a caregiver is there all day and all night, every day. They’re not a nurse (unless you need one), and they’re not medical care. They’re the person who makes sure your parent is safe, eats, takes medication on time, gets to the bathroom, and isn’t alone when a fall happens or when 3 a.m. anxiety hits.
On a typical day, your caregiver helps with breakfast, reminds about afternoon medications, sits with your parent during lunch, helps with toileting and dressing, prepares dinner, and stays through the night. They watch for changes, answer the phone at 2 a.m., and keep you from getting that call that makes your hands shake on the steering wheel home.
In Windsor Locks and across Hartford County, families often need 24-Hour Care right after a discharge from Hartford Hospital, or when a fall or a missed medication shows that part-time help isn’t enough anymore. We’re nurse-founded, which means we understand the safety piece from the inside. We know what can go wrong at night, and we know how to prevent it.
Our founder has been a nurse for twenty years. She knows that most falls happen when someone gets up in the dark, and she knows what a family feels like the morning after. We staff 24-Hour Care with caregivers who know how to keep your parent safe without making them feel watched.
You tell us what matters: maybe your parent needs someone patient with memory loss, or someone who can help with mobility, or someone who won’t rush breakfast. We listen, we match, and we don’t rotate caregivers constantly. Your parent knows who’s coming.
24-Hour Care isn’t static. Your parent’s needs shift. You call us, we listen, and we adjust. We don’t make you wait for a case manager’s availability or submit a form. We’re Hartford County people who answer our phones.
Windsor Locks families work with Hartford Hospital often. We know the discharge process, we follow the care plan, and we bridge the gap between hospital safety and home independence. We’ve done this hundreds of times in your county.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Windsor Locks families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Your caregiver helps with all activities of daily living: bathing, dressing, toileting, meal preparation, medication reminders, and incontinence care if needed. They provide supervision and companionship during the day, and they're present through the night to respond to bathroom needs, falls, or anxiety. They're not providing medical nursing care, but they watch for changes in your parent's condition and report to you. They also handle light housekeeping related to care, like laundry and cleaning up meal areas.
We can often start within 24 to 48 hours of your call, depending on availability and your parent's specific needs. We ask for a brief phone conversation to understand the discharge summary and any post-hospital instructions. If your parent is coming home from Hartford Hospital with new safety concerns, we prioritize quickly. We've worked with Hartford Hospital's care coordinators many times and understand the urgency.
24-Hour Care is private pay, meaning you pay out of pocket. Medicare and most insurance plans cover medical home health (nursing and therapy), not custodial around-the-clock care. We can discuss costs and payment options with you, and we work with some families who combine Medicare-covered services with private 24-Hour Care for nighttime supervision. We're honest about what insurance covers and what it doesn't.
A home health aide typically comes for a few hours a week or a few hours a day, and it's often covered by Medicare if ordered by a doctor. 24-Hour Care means a caregiver lives in or is present 24/7, for safety and supervision around the clock. Home health aides are medical-adjacent; 24-Hour Care is about keeping your parent safe at home, preventing falls, and making sure they're never alone during vulnerable times.
Yes. We ask detailed questions about your parent's personality, medical history, preferences, and what matters most to your family. Do they need someone who's patient with memory loss, someone who can help with mobility, someone who speaks their language, someone who doesn't rush meals? We listen and we match based on fit, not just availability. We also meet with your parent before the assignment starts, so everyone is comfortable.
We keep backup coverage ready, especially for 24-Hour Care assignments where continuity matters. If your regular caregiver is sick or unavailable, we notify you as soon as we know and provide a substitute we've already vetted and trained. We don't leave you hanging. If it's a short absence, we try to use someone your parent already knows. For longer absences, we help with the transition.
Learn more about this service
All home care services in Windsor Locks
24 Hour Care near Windsor Locks
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Windsor Locks, CT
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