24-Hour Care in Windsor, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
You got the call from your sister after she visited on Sunday. Your mom had fallen sometime in the night and didn’t remember telling anyone. She was still in her nightgown at 3 p.m., and your sister found her sitting on the edge of the bed near Prospect Street, uncertain how long she’d been there. That’s when you knew someone needed to be there, all night, every night.
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You got the call from your sister after she visited on Sunday. Your mom had fallen sometime in the night and didn’t remember telling anyone. She was still in her nightgown at 3 p.m., and your sister found her sitting on the edge of the bed near Prospect Street, uncertain how long she’d been there. That’s when you knew someone needed to be there, all night, every night.
Call (475) 264-4830 Learn how it works
24-Hour Care means someone is in your parent’s home from bedtime through morning, and throughout the day. A trained caregiver is there for the falls that happen at 2 a.m., the medication that needs taking at 6 a.m., the bathroom assistance, the meal prep, the monitoring. It’s continuous presence, not just a few hours of support. Your parent isn’t alone when the house is dark and quiet.
On a typical day, the caregiver helps with dressing, bathing, medication reminders, meal preparation, and light housekeeping. They stay alert during the night, awake and responsive. If your parent gets up to use the bathroom, someone is there. If they’re confused about what time it is, there’s a calm voice nearby. Families often tell us the first night of 24-Hour Care is the first time in months they’ve actually slept.
We’re nurse-founded, which means we understand discharge planning from Hartford Hospital and the specific vulnerabilities that come home with your parent. We know the Hartford County healthcare landscape because we’ve been inside it. Our founder built this service because she watched families like yours exhaust themselves trying to provide around-the-clock safety alone. That foundation shapes how we match caregivers, train them, and stay reachable when things change.
Most home health aides work during the day. We specialize in the hours when falls happen most, when confusion peaks, and when your parent is most at risk. Our caregivers are trained and experienced in the specific needs of overnight and round-the-clock presence.
We don’t send someone the first available person. We listen to your parent’s personality, habits, and needs, then match them thoughtfully. We brief your caregiver fully before they arrive so they’re not learning your parent’s routine on night one.
When your caregiver has a question at midnight, they reach us. When something changes with your parent and you need to adjust care, you reach us. You’re not managing a stranger in your home alone.
We know the hospitals, the doctors, the discharge process from Hartford Hospital. We’re part of the Windsor and Hartford communities, not a corporate call center three states away.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Windsor families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver arrives in the evening and stays through the night and the following day, or stays for a full 24-hour period depending on your arrangement. They assist with bathing, dressing, toileting, medication reminders, meal preparation, light housekeeping, and personal care. During the night, they remain awake and alert in your parent's home, ready for bathroom assistance, falls, or any need that arises. The goal is safety, dignity, and your peace of mind.
We can often start within 24 to 48 hours of a hospital discharge, depending on your parent's needs and caregiver availability. We work directly with the discharge planner at Hartford Hospital to understand what your parent needs when they come home. The faster we can get trained eyes and hands in place, the faster your family can stop holding your breath.
24-Hour Care is private pay. Medicare and most insurance plans cover skilled nursing or short-term home health aide visits, but not round-the-clock personal care. We can discuss the cost and help you understand your options. Many families find that the safety and sleep it buys them is worth the investment.
Home health aides typically come for a few hours a day, usually during daytime hours, and are often covered by insurance for post-discharge recovery. 24-Hour Care means someone is there all night and all day, continuously present. It's the difference between someone visiting your parent and someone being there when your parent wakes at 3 a.m. disoriented or when they need help after a fall in the dark.
Yes. We ask you detailed questions about your parent's personality, habits, medical needs, and preferences. We listen to what matters. Then we match carefully, not just by availability. We want your parent and caregiver to work well together because that relationship is the foundation of safe, dignified care over weeks or months.
We maintain backup coverage so you're never left without care. We notify you as soon as we know about a conflict and we provide a substitute who is also trained and briefed on your parent's specific needs. You're not scrambling to find replacement care, and your parent isn't confused by a complete stranger walking in the door.
Learn more about this service
All home care services in Windsor
24 Hour Care near Windsor
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Windsor, CT
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