24-Hour Care in Westbrook, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed it at Thanksgiving dinner on Ravine Road, the way your mom kept asking the same question, the slight tremor in her hands. You’re living two hours away, and you can’t be there at 3 a.m. when she gets up confused. That’s when you realized 24-Hour Care wasn’t a luxury, it was the only way your family could actually sleep at night.
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Your sister noticed it at Thanksgiving dinner on Ravine Road, the way your mom kept asking the same question, the slight tremor in her hands. You’re living two hours away, and you can’t be there at 3 a.m. when she gets up confused. That’s when you realized 24-Hour Care wasn’t a luxury, it was the only way your family could actually sleep at night.
Call (475) 264-4830 Learn how it works
24-Hour Care means someone is there, awake and alert, for all twenty-four hours. It’s a caregiver who knows your parent’s routines, their medications, their bathroom schedule at midnight, and what to do if they fall. You’re not hiring a series of part-time aides. You’re having someone present, responsible, and trained for the exact reason you called us in the first place.
On any given day, this looks like: medication reminders and administration, help with bathing and dressing, meal preparation and feeding, toileting and incontinence care, fall prevention and response, and the peace of mind that comes from knowing someone is watching through the night. If your parent wakes at 2 a.m. disoriented, there’s someone there. If they have a fall risk moment, it’s caught before it becomes a crisis.
Here in Westbrook, we work closely with families coming home from Middlesex Hospital and with those managing chronic conditions that need round-the-clock eyes. Because we’re nurse-founded, we understand the medical side of what around-the-clock care really means. We don’t just provide bodies in the home. We provide trained, experienced caregivers who recognize what matters.
Being nurse-founded means we know that most falls happen when families are asleep or when a parent gets up confused at 3 a.m. Our caregivers are trained to prevent these moments and to respond correctly when they happen. That’s not just training. That’s the difference between a scare and a hospital admission.
We spend time understanding your parent’s personality, their medical history, and what makes them comfortable. Then we pair them with a caregiver who fits, not just someone available. The briefing is detailed. The matching is intentional. Experience matters in this work, and we prioritize it.
You call us at 11 p.m. because your parent’s blood pressure is running high, or because the caregiver you’ve had for six months is suddenly unavailable. We don’t disappear. We problem-solve with you in real time and find solutions that work for your family’s actual life.
We’re local to Westbrook and the surrounding towns. We understand the Middlesex Hospital discharge process, the doctors your parent sees, and the way care transitions work in this region. That local knowledge matters when your parent comes home and needs 24-Hour Care to start right away.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Westbrook families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
It includes all personal care: bathing, dressing, toileting, and grooming. Medication reminders and administration. Meal preparation and feeding. Mobility assistance and fall prevention. Companionship and monitoring for changes in your parent's condition. And someone awake through the night, watching for any sign that something's wrong. The caregiver keeps detailed notes so you and your parent's doctor know what's happening.
We often start within 24 to 48 hours of discharge, sometimes sooner. We work directly with Middlesex Hospital's discharge planning team and with your parent's doctors to make sure the transition is smooth. The first few days are critical, and we move fast to get the right person in place. Call us as soon as you know discharge is coming, and we'll coordinate the details.
24-Hour Care is private pay. Medicare covers skilled nursing and home health aides for specific, limited periods, but not round-the-clock care. Most families pay privately or use long-term care insurance if they have it. We're transparent about costs upfront. We know this is a big financial decision, and we'll help you understand what you're looking at.
A home health aide visits for a few hours a day, usually ordered by a doctor for a specific medical condition and usually covered by insurance for a limited time. 24-Hour Care means the same caregiver is there around the clock, seven days a week. They handle everything your parent needs, not just medical tasks. It's a different level of responsibility and presence, and it's the right choice when your parent can't be left alone.
Yes. We get to know your parent before we make a match. We talk about their personality, their medical history, whether they need someone calm or someone more energetic, whether they want a caregiver who's chatty or quiet. Then we find someone from our team who fits. It takes a little longer than just sending whoever's available, but it's worth it. A good match means your parent is comfortable and your family can actually relax.
We have a backup plan. We'll call our team and find a replacement who's trained and familiar with your parent's routine, usually within a few hours. We don't leave you hanging. We also keep detailed notes about your parent's care so whoever covers knows exactly what to do. You'll have our number, and you'll reach a real person when you call.
Learn more about this service
All home care services in Westbrook
24 Hour Care near Westbrook
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Westbrook, CT
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