24-Hour Care in Madison, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed it at Thanksgiving, sitting around the table at your house on Everit Street: your mom’s hands shaking, her asking the same question twice, the fear in her eyes when she stood up. A fall last month she didn’t tell anyone about. Now she’s terrified to be alone at night, and you can’t leave work to sit vigil in her Madison home. That’s when 24-Hour Care becomes real.
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Your sister noticed it at Thanksgiving, sitting around the table at your house on Everit Street: your mom’s hands shaking, her asking the same question twice, the fear in her eyes when she stood up. A fall last month she didn’t tell anyone about. Now she’s terrified to be alone at night, and you can’t leave work to sit vigil in her Madison home. That’s when 24-Hour Care becomes real.
Call (475) 264-4830 Learn how it works
24-Hour Care means a trained caregiver is in your parent’s home around the clock, awake and present. It’s not a nurse visit that lasts an hour. It’s someone there at 2 a.m. if your mom gets up confused, there at 6 a.m. to help with the shower, there at 10 p.m. to make sure medications are taken and the house is locked. It’s the safety net that lets you sleep.
On any given day, you’ll see someone managing meals and medications, helping with toileting and bathing, watching for signs of infection or sudden change, doing light housework, keeping your parent company, and taking notes so you know what happened while you were away. There’s continuity. Your parent isn’t meeting a stranger every shift. The same person learns your mom’s rhythms, her fears, what helps her calm down at midnight.
Madison families like yours often call us after a Yale New Haven Hospital discharge, when the hospital social worker says your parent can’t go home alone. We’re nurse-founded, which means we built this service because we watched families panic and hospitals push people out the door before they were really ready. We know what safe looks like. We know the staff at Yale New Haven because we’re right here in New Haven County, and we coordinate with their discharge planners so your parent’s transition home is real care, not just hope.
We started 24-Hour Care because we watched families torn apart by fear, parents falling at night with no one there, siblings at odds about who would stay up. A nurse saw the gap between hospital discharge and what families actually needed. Now we run this service knowing the weight of it.
We don’t send whoever is available. We listen to your parent’s temperament, your family’s needs, and we match carefully. A caregiver who can handle a fall, who won’t panic at 3 a.m., who your mom will actually trust in her home, awake while she sleeps.
Your parent’s condition changes. A medication gets added. A grandchild visits and throws off the routine. You call us and we listen, adjust, don’t tell you to figure it out. We’re here and we remember your family’s story.
We know Madison, Guilford, Clinton, and North Branford. We know the discharge process at Yale New Haven Hospital because we work with it every week. We show up fast and we understand what your parent just went through.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Madison families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is in your home for 24 hours, either overnight with daytime coverage, or continuous shifts depending on what you choose. They help with bathing, toileting, dressing, meals, medications, and mobility. They watch for falls, changes in alertness or mood, fever, or anything that looks like a problem. They keep the house safe, prepare food, do light cleaning, and provide company so your parent isn't alone. They document everything so you know what happened.
We can often start within 24 to 48 hours of your call, especially if you're coordinating with Yale's discharge team. That means the hospital social worker can tell your parent that care is lined up, not a question mark. We receive the discharge summary, we match a caregiver who fits your parent's medical situation, and we're in the house ready to go. Speed matters when your parent is freshly home and fragile.
24-Hour Care is private pay. Medicare covers skilled nursing and home health aide services under specific conditions, but continuous around-the-clock live-in care is not a Medicare benefit. Some long-term care insurance policies may cover it, but you'll want to check your parent's policy. We can tell you what a typical month costs and help you think through the financial piece honestly.
A home health aide typically comes for a few hours a day, usually ordered by a doctor and often covered by Medicare. They help with bathing and personal care during that window. 24-Hour Care means someone is present all day and night, every day, sleeping in your parent's home if needed. The focus is different: home health aide fills a gap during the day; 24-Hour Care is continuous safety, the ability to sleep at night knowing your parent isn't alone and someone can respond immediately to a fall or crisis.
Yes. We ask detailed questions about your parent's personality, medical history, what they're afraid of, and what works with them. We listen to your family's rhythm too. Are you hands-on or do you need distance? Does your parent need firmness or gentleness? We match on temperament and experience, not just availability. If the match doesn't feel right after a few days, we work to fix it.
We don't leave you hanging. We have backup caregivers trained and ready, and we call you as soon as we know someone can't come. We prioritize continuity, so your parent sees the same face most days, but we have depth so an illness or emergency doesn't derail the care. You know there's a plan and someone is showing up.
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24 Hour Care near Madison
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Madison, CT
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