Personal Care in Andover, CT
Hands-on help with bathing, dressing, grooming, and daily personal hygiene for seniors.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister called after stopping by your dad’s house off Andover Lake Road last Sunday. She noticed the bathroom had been avoided for a few days, towels still folded exactly where she left them a week ago. He’d said nothing, because he never does. That silence is the thing you can’t stop thinking about.
Personal care is the hardest kind to bring into a home, not because of the logistics but because of what it means to the person receiving it. Your dad spent his whole life being capable. Needing someone to help him bathe or get dressed feels like surrender to him, even when it isn’t. We understand that, and we take it seriously.
We’re a nurse-founded, private-pay home care agency serving Andover and all of Tolland County. When you call us, you talk to a person who will actually listen to what’s going on before suggesting anything.
Personal care covers the daily physical tasks that become hard with age, illness, or reduced mobility. That means bathing, dressing, grooming, oral hygiene, toileting, and help getting in and out of bed or a chair safely. It also means doing all of that in a way that preserves as much of a person’s independence and dignity as possible, because how help is given matters just as much as whether it’s given.
Families in Andover typically reach out after a few things have quietly slipped. A parent is wearing the same clothes several days running, or the shower hasn’t been used in a week, or a neighbor mentioned something offhand that landed hard. Sometimes it follows a hospital stay at Manchester Memorial Hospital, where the discharge team flags that a patient needs more physical support at home than family alone can provide. We work with those transitions directly and can often start care within 48 hours of discharge.
Personal care in Andover also means being present in a home that’s spread out and rural enough that isolation comes easily. If your parent lives on one of the quieter roads near Andover Lake or off Route 6, a caregiver who shows up consistently and knows the routine makes a real difference, not just physically but in terms of someone being there.
Because we were founded by a working nurse, our caregivers are briefed on what to watch for physically, including skin changes, mobility shifts, and signs that something may be developing. That clinical awareness is built into how we train and how we communicate with families.
Nurse-founded, and it shows.
Our agency was started by a working nurse who saw firsthand what families went through when a parent needed physical help but refused to ask for it. She built this service around dignity, not just task completion. That shapes everything from how we hire to how we train.
Built around personal care specifically.
We don’t treat personal care as a checkbox. We brief caregivers thoroughly on each client before the first visit. We match based on temperament and physical need, not just schedule. Experience with mobility assistance, skin care, and post-surgical recovery is part of what we look for when we hire.
We stay reachable.
Physical care situations change. A parent who was steady on their feet last month may need more support this month. When that happens, you call us and talk to someone who knows your family’s situation. We adjust the care plan the same day when it matters.
We know Andover and Tolland County.
We know the discharge process at Manchester Memorial Hospital and how to work with their care coordination team. We know what rural Andover homes look like and what it takes to provide care on a road without a lot of nearby support. This isn’t a generic service applied to your town.
How it works
You tell us what’s going on. No intake forms, no sales pitch. We listen to the situation, ask a few questions, and tell you honestly what we think would help. If personal care is the right fit, we’ll explain exactly what that looks like.
For personal care especially, the match matters more than almost anything else. We consider your parent’s personality, their comfort level with strangers, any specific physical needs, and what kind of presence tends to put them at ease. Availability is the last thing we look at, not the first.
For families in Andover dealing with an urgent situation, including a recent hospital discharge or a parent whose situation has changed fast, we work to start same day when we can. We don’t make you wait a week for a slot.
Once care starts, we check in with you regularly. If something changes physically, if the schedule needs adjusting, or if you just have a question about how things are going, you call us and we pick up. You’re not left managing this alone.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, personal care might include help with bathing or showering, getting dressed, brushing teeth, hair grooming, and moving safely from bed to a chair or around the home. For some clients we also help with toileting and continence care. The exact routine is built around what your parent needs and what they're comfortable with, and it adjusts as things change over time. Nothing is assumed or forced.
In most cases we can start within 48 hours of a discharge from Manchester Memorial, and sometimes the same day for urgent situations. If you know a discharge is coming, calling us before the date helps us have a caregiver matched and ready to go immediately. We're familiar with the discharge coordination process at Manchester Memorial and can work directly with their team when that's useful.
We're a private-pay agency, which means we don't bill Medicare, Medicaid, or private insurance. Families pay directly, either out of pocket or through long-term care insurance policies that cover private home care. We're upfront about our rates from the first call. If you're not sure whether a long-term care policy would apply, we can help you think through what questions to ask your insurer.
A home health aide typically works under a medical order, often through a Medicare-covered skilled nursing agency, and their visits are time-limited and clinically focused. Personal care through us is non-medical, private pay, and built around your parent's daily routine rather than a clinical protocol. There's no physician order required, no visit cap, and the schedule is set by what your family actually needs rather than what an insurance plan will authorize.
Yes, and for personal care we consider this the most important part of the process. We talk with you about your parent's temperament, what makes them comfortable, what puts them on edge, and any specific physical needs the caregiver should be experienced with. A quiet, private person who resists help needs a different kind of presence than someone who warms up quickly. We take that seriously before we ever suggest a name.
We keep a backup caregiver briefed on your parent's routine and preferences so that coverage gaps don't mean starting over with a stranger. If your regular caregiver is sick or unavailable, we contact you directly and explain who is coming and why. We don't just send anyone. The backup is someone who already knows the basics of your parent's care before walking through the door.
Learn more about this service
All home care services in Andover
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Andover, CT
Book a 15-min call