24-Hour Care in Andover, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister called after visiting on Thanksgiving, her voice tight. Your mom had fallen the night before, didn’t tell anyone, and your sister found the bruise on her hip while helping her get dressed. That’s when you realized you can’t keep worrying about what happens between 9 p.m. and 6 a.m. in that house on Route 6. Twenty-four-hour care means someone is there when the risks are highest.
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Your sister called after visiting on Thanksgiving, her voice tight. Your mom had fallen the night before, didn’t tell anyone, and your sister found the bruise on her hip while helping her get dressed. That’s when you realized you can’t keep worrying about what happens between 9 p.m. and 6 a.m. in that house on Route 6. Twenty-four-hour care means someone is there when the risks are highest.
Call (475) 264-4830 Learn how it works
Twenty-four-hour care means a trained caregiver is in your parent’s home around the clock, awake and present. They’re there at 2 a.m. when your mom gets up to use the bathroom. They’re there in the morning to help with medications, dressing, and breakfast. They’re there in the evening when your dad is most confused. This isn’t part-time help that leaves gaps, it’s continuous presence.
On any given day, you’ll see your parent getting up safely, taking medications on time, eating regular meals, staying clean and dressed, and having someone alert if anything changes. Your parent has companionship through the long hours. You’re not getting calls that your parent fell and no one noticed for hours. You’re not rushing home from work because you’re terrified. You sleep knowing there’s a trained person right there.
Many Andover families come to us right after discharge from Manchester Memorial Hospital, when a parent is still fragile and needs eyes-on-them care. We’re nurse-founded, which means we understand what recovery looks like, what safety actually requires, and how to spot early signs of decline. That experience shapes everything we do in 24-Hour Care.
We started this because nurses see what happens at night, what families miss, what falls look like in the dark. That’s not an advantage we leave behind once we hire caregivers. Every person we send does 24-Hour Care the way a nurse would think about safety, anticipation, and prevention.
We listen to what your parent is actually like, what their rhythms are, what makes them calm or agitated. We don’t just send the next available person. We brief your caregiver on your parent’s specific needs, habits, and health history before they ever walk in the door.
Twenty-four-hour care isn’t set-it-and-forget-it. Your parent’s needs change, or you notice something at a visit. You call us, and we adjust. We don’t leave you stranded if your caregiver gets sick or if your parent suddenly needs a different kind of support.
We work with Manchester Memorial Hospital’s discharge team regularly. We know their process, their timing, their expectations. We’re not learning about your parent for the first time, we’re stepping into care that’s already been planned.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Andover families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Your caregiver will help with all activities of daily living, medication management, meal preparation, light housekeeping, and companionship. They keep watch for falls, monitor your parent's mood and appetite, ensure medications are taken on schedule, and stay alert through the night. They're there to prevent emergencies, not just react to them. You'll get updates on how your parent is doing, and we stay in touch by phone if anything changes during the shift.
If we're involved before discharge, we can often start the same day your parent comes home. If you're calling us after, we typically can place a caregiver within a few days, depending on availability and your parent's specific needs. We understand hospital discharge windows are tight, and we move fast. We'll also connect with the hospital's discharge nurse to get the full picture of your parent's current status and any immediate care instructions.
24-Hour Care is private pay, meaning you'll pay out of pocket or through a combination of family resources. It's not covered by Medicare, Medicaid, or most insurance plans because it's custodial and companionship-based rather than medical-skilled care. We understand this is a significant commitment, and we're straightforward about costs from the start. Some families use long-term care insurance or savings; others structure it differently. We can discuss options when you call.
Home health aides come for a set number of hours per week, usually 2 to 8 hours, and are often coordinated through a medical provider as part of recovery. Twenty-four-hour care means someone is there all day and night, every single day. Home health is part of a plan; 24-Hour Care is full presence. Home health ends once your parent recovers, 24-Hour Care is ongoing for as long as your parent needs it.
Yes. We do a full intake call with you to understand your parent's personality, health history, mobility, dietary needs, and what matters most to your family. We then match with a caregiver who has experience with those specific needs and whose temperament fits. We're not just filling a time slot; we're building a relationship between your parent and the person caring for them. You'll meet and approve the match before care starts.
We have backup coverage in place. We don't leave you without care because one person got sick. We call you first if a change is coming, and we place a trained substitute who's been briefed on your parent's needs. If this happens repeatedly, we work to find a more stable arrangement. You're never going to get a call saying we can't cover your parent's care.
Learn more about this service
All home care services in Andover
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Andover, CT
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