Hospice Support Care in Torrington, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It might have started with a call from the Charlotte Hungerford Hospital social worker, explaining that your father could be discharged by Friday and that hospice would be coordinating his care at home on East Main Street. You hung up and sat for a minute, not sure what to do next. Hospice handles the medical side, yes, but the hours in between those visits, the long afternoons, the nights when you can’t stay over, those need to be covered too. That’s where we come in.
We provide the steady, present, hands-on support that fills the space around hospice nursing visits. Families in Torrington, from Torringford to the West Side, call us when they want someone they trust sitting with their person, keeping them comfortable, and keeping the family in the loop.
Hospice is a medical program, and the nurses and aides it sends are focused on clinical needs. Our role is different. We’re the person who arrives in the morning to help with bathing, positioning, and personal comfort. We sit with your parent when you need to sleep. We notice when something has shifted and we tell you plainly.
Day to day, that means personal care, medication reminders, light meal preparation, and quiet companionship during hours that can feel very long. For families in the Downtown and East Side neighborhoods of Torrington, we often start care within a day or two of a Charlotte Hungerford Hospital discharge, so there’s no gap between leaving the hospital and having real support at home.
Many families here need someone who can work alongside the hospice nurse, not duplicate her work, but prepare the home before she arrives, communicate clearly after she leaves, and hold steady in between. That coordination is something we take seriously. Because we were founded by a working nurse, our aides understand hospice routines, what to watch for, and how to communicate with the clinical team in a way that actually helps.
Nurse-founded. Our agency was started by a working nurse who watched families navigate end-of-life care at home without enough support. She built this service around what she saw families actually need: presence, consistency, and someone who understands the clinical picture without being intimidated by it.
Built for this specific service. Hospice support requires a different kind of caregiver than most home care situations. We brief our aides before they start, we match for experience with comfort care, and we don’t place someone who isn’t ready for this kind of work.
We stay reachable. When care is at this stage, things can change fast. You shouldn’t have to leave a voicemail and wait. When you call us about a change in your parent’s condition or a scheduling question, someone answers.
We know Torrington and Litchfield County. We understand the discharge process at Charlotte Hungerford Hospital, we’re familiar with the neighborhoods here, and we work regularly with Torrington-area families. This isn’t a distant agency trying to serve a community it doesn’t know.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on where your family member is in their care journey, but it usually includes help with personal hygiene, repositioning for comfort, light meals or snacks, medication reminders, and quiet companionship throughout the day or night. Our aides also handle small things around the home so the environment stays calm and manageable. They communicate with family members at the end of each visit, and they know when to reach out to the hospice nurse if something needs clinical attention. It's steady, present support during hours that can otherwise feel very uncertain.
We can typically start within 48 hours of your first call, and for urgent situations we work to get someone in place the same day or the following morning. Charlotte Hungerford Hospital discharges can happen quickly, sometimes with less notice than families expect, so we try to stay flexible. If you know a discharge is coming, call us before it happens and we'll have a plan ready. We don't want there to be a gap between the hospital and having real help at home.
Our services are private pay, which means families pay directly rather than through Medicare, Medicaid, or standard health insurance. Medicare does cover the hospice medical benefit, which includes nurse visits and some aide hours through the hospice program itself. What Medicare doesn't cover is the additional hours of non-medical support that families often need beyond those visits. That's the gap we fill. We're upfront about cost from the very first conversation, so there are no surprises.
A home health aide is typically sent by a medical agency to perform specific skilled or clinical tasks under a care plan, usually for a limited number of visits. Our hospice support aides provide non-medical comfort care, personal assistance, and companionship over longer stretches of time. We're not a replacement for the hospice nurse or the home health aide your hospice program sends. We're the people who are there the rest of the day, or overnight, keeping your family member comfortable and your family informed. The two services work alongside each other.
Yes, and for hospice support we think the match matters more than almost anything else. We talk with you about your parent's temperament, their history, what makes them feel at ease, and what kind of presence they respond well to. We also consider the caregiver's experience with end-of-life situations specifically, because this kind of work isn't for everyone. If a match isn't working, you tell us and we adjust. We'd rather get it right than leave a mismatch in place.
We keep backup coverage available and we notify you as early as possible if something changes with your regular caregiver. For families in a hospice situation, we know that a last-minute cancellation without a backup isn't acceptable, and we treat it that way. We'll send a caregiver who has been briefed on your family's situation, not a stranger who walks in cold. If the substitute arrangement doesn't feel right, you call us and we sort it out.
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Hospice Care near Torrington
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Torrington, CT
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