Hospice Support Care in Thomaston, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It was a Tuesday afternoon when the hospice nurse pulled you aside in the hallway of the house on Elm Street and said, quietly, that things were shifting faster than expected. You nodded, but inside you were calculating: who was going to be here overnight, who had to get back to work, and how long any of you could keep doing this alone. That moment, right there, is exactly why families in Thomaston call us. We come in so you can sit beside your father instead of managing everything from the doorway.
Private Duty Aides provides non-medical hospice support to families throughout Thomaston and Litchfield County. We work alongside your hospice team, not in place of them, handling the daily comfort tasks so the clinical staff can focus on what they’re trained to do.
Hospice support care means we’re in the home with your family member, hour by hour, providing the kind of attentive presence that keeps someone comfortable when they can no longer move around safely or communicate easily. That includes repositioning for comfort, light personal hygiene, mouth care, gentle conversation, reading aloud, and simply being a calm and steady person in the room. We do not perform medical procedures, and we don’t try to replace your hospice nurse. We fill the hours between clinical visits.
Day to day, families in Thomaston typically need coverage during the overnight hours, during the workday when adult children have to return to jobs, or on weekends when the hospice schedule thins out. Some families need us for just a few hours a day. Others need someone present nearly around the clock. We build the schedule around what’s actually happening in your home, not around what’s easiest for us. If you’ve recently come home from Charlotte Hungerford Hospital and the transition has left you short on support, we can often start within a day or two of that discharge.
Families across all areas of Thomaston, from the quiet streets near the Thomaston Dam to the neighborhoods closer to Route 6, reach a point where they realize the hospice team alone isn’t enough coverage. That’s not a criticism of your hospice provider. It’s just the reality of how end-of-life care works at home, and we’re here to close that gap. Private Duty Aides was founded by a working nurse who understood exactly where home care was falling short for families in these final weeks, and that background shapes every decision we make about how this service is delivered.
Nurse-founded
Our agency was started by a working nurse who had seen firsthand what families navigating end-of-life care at home actually needed: consistent presence, someone who knows how to read a person’s comfort, and a caregiver who won’t panic when things get hard.
Matched to this service specifically
We brief every caregiver before their first shift. We share what matters to your family member, what soothes them, what their routine looks like, and what the hospice team has communicated. Experience with end-of-life care is something we look for when we match.
Reachable when things change
Hospice situations shift quickly, sometimes overnight. When something changes and you need to talk to someone, you call us and we answer. You’re not routed through a call center or left waiting for a callback the next business day.
We know Thomaston and Litchfield County
We’re familiar with the discharge process at Charlotte Hungerford Hospital, the geography of this part of the county, and the kinds of families who call us. That local knowledge makes the logistics easier at a time when you don’t need more things to figure out.
How it works
You tell us what’s going on. No intake forms, no pressure, no sales pitch. We listen, ask a few questions, and give you a straight answer about whether and how we can help.
For hospice support specifically, we don’t just look at availability. We think about temperament, experience with end-of-life care, and how a caregiver will fit with your family’s rhythm during a very tender time.
For Thomaston families in urgent situations, we work to get someone in the home the same day or the next morning. We understand that time is not something you have to spare right now.
You won’t be left wondering how things are going. We check in regularly, and when something changes, you call us directly. We pick up.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, a hospice support caregiver helps with comfort measures like repositioning, mouth care, gentle hygiene, and light grooming. They sit with your family member, talk with them, read to them, or simply stay present and calm. They also keep an eye on changes in comfort level and communicate anything notable to you or to the hospice nurse. They don't administer medications or perform clinical tasks, but they are trained to recognize when something needs the nurse's attention.
For families coming home from Charlotte Hungerford Hospital, we do our best to have a caregiver in place within 24 to 48 hours of your call. If the situation is urgent and someone is being discharged into an active hospice situation, tell us that directly and we'll move as fast as we can. We've started care the same day a patient came home more than once. The sooner you call, the more options we have to work with.
Our services are private pay, which means we don't bill Medicare, Medicaid, or insurance directly. Medicare's hospice benefit covers your hospice nurse, social worker, and chaplain, but it generally does not cover the kind of extended daily in-home companion and personal care support that we provide. Some long-term care insurance policies do cover private duty home care, so it's worth checking your policy. We're happy to give you documentation to submit a claim if your coverage applies.
A home health aide typically works under a medical plan of care and focuses on tasks like wound care, medication management, or skilled nursing follow-up. Our hospice support caregivers are non-medical. They focus on comfort, presence, and daily personal care tasks that keep someone feeling as peaceful and cared for as possible. We work alongside your hospice team rather than duplicating what they do. The two roles complement each other.
Yes, and this is something we take seriously for hospice support in particular. During our initial conversation, we ask about your family member's personality, what calms them, what irritates them, what they've enjoyed in their life, and what the current day looks like hour to hour. We use that to choose a caregiver who fits, not just one who's available. If the first match isn't working after a few shifts, you tell us and we figure it out together.
We keep backup coverage in place so that a caregiver absence doesn't leave your family without support. If your regular caregiver is sick or unavailable, we contact you directly and send someone we've already vetted and briefed on your situation. We don't send a stranger who knows nothing about your family member. Continuity matters at this stage of care, and we do everything we can to protect it.
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Hospice Care near Thomaston
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Thomaston, CT
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