24-Hour Care in West Haven, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your mom’s fall at 3 a.m. on Campbell Avenue wasn’t discovered until morning. Or maybe it’s the call from your sister after a holiday visit, noticing your dad’s medication bottles weren’t opening on schedule. When you live hours away and your parent can’t be alone at night, 24-Hour Care isn’t an option anymore—it’s the only answer. We’ve built our practice around families in West Haven who are tired of holding their breath.
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Your mom’s fall at 3 a.m. on Campbell Avenue wasn’t discovered until morning. Or maybe it’s the call from your sister after a holiday visit, noticing your dad’s medication bottles weren’t opening on schedule. When you live hours away and your parent can’t be alone at night, 24-Hour Care isn’t an option anymore—it’s the only answer. We’ve built our practice around families in West Haven who are tired of holding their breath.
Call (475) 264-4830 Learn how it works
24-Hour Care means someone is there when you’re not, awake and present through the night and into the morning. It’s continuous supervision, medication management, help with toileting and dressing, cooking and cleaning, and most importantly, it’s an immediate response if your parent falls, has chest pain, or needs help at 2 a.m. You stop being on call. Your parent stops being alone.
Day-to-day, families see a calm presence in their home from evening through the next afternoon. Meals get prepared and eaten. Your parent takes their medications on time. They get to bed safely and someone checks on them at night. If they need the bathroom at 3 a.m., help is already there. Falls get prevented because someone is watching. If something does happen, it’s handled right away, not discovered hours later.
After discharge from Yale New Haven Hospital, families often come to us in a hurry. We know that process because we’re local and we’ve walked through it ourselves—some of us trained in those same hallways. Being nurse-founded means we understand the clinical side of what your parent needs and the human side of what your family is actually living with. We’re not starting from scratch with your parent’s history. We’re building on what the hospital team started.
We started this because we’ve been the ones getting the midnight call. We understand nighttime falls, the fear that something could happen while everyone’s asleep, and what it means when a family can’t leave their parent alone anymore. That understanding shapes how we staff, train, and stay available.
You don’t get a rotation of strangers. We find the right caregiver for your parent’s personality and needs, we brief them thoroughly on your family’s routines and your parent’s specific risks, and we keep that relationship stable. Consistency matters more at night than anywhere else.
If your parent’s needs shift, if a medication changes, if you have a question at 10 p.m., you reach us. We’re not a phone tree. We’re the people who know your family and your situation.
We work with families in West Haven, New Haven, Milford, Orange, and Woodbridge. We understand how Yale New Haven Hospital coordinates discharge care. We know the local emergency protocols. You’re not explaining our region to us—we’re already rooted here.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent West Haven families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver arrives in the evening and stays through the next morning. They help with dinner, medications, bedtime, and overnight bathroom visits. They're awake if your parent needs something at 2 a.m. They prepare breakfast and help with morning hygiene and dressing. Light housekeeping and laundry happen throughout. If your parent falls or has a medical concern, they respond immediately and contact you and emergency services as needed. It's presence and safety, not just checking boxes.
We can often start within 24 to 48 hours if you call us before or right after discharge. We'll meet with you and your parent, review the hospital discharge paperwork and any new medications or restrictions, and match you with a caregiver who's ready to go. If it's an urgent situation, we move faster. We've done this enough times to know that the first few days home are the riskiest.
No. 24-Hour Care is private pay because it's comprehensive, continuous, and built around your family's specific situation, not a medical billing category. We're honest about that upfront. Some families use long-term care insurance if they have it, some use savings, and some combine 24-Hour Care with other support to make it work. We can talk through options and costs without pushing you toward something that doesn't fit.
A home health aide typically comes for a few hours a day and focuses on activities of daily living after a medical event. They're often coordinated through a medical agency. 24-Hour Care is continuous overnight and morning presence, and it's built for families who need someone there around the clock because their parent can't safely be alone. The depth and length of relationship is different. The availability is different. The focus is on safety and stability, not recovery from an acute event.
Yes. We meet with you and your parent to understand their personality, preferences, any special needs, and what matters most to your family. We listen for things like whether they need someone calm and quiet, someone who can manage dementia-related behaviors, someone with medical experience, or specific language needs. We then match someone with the right experience and temperament. It takes time to get right, and we're willing to make adjustments if the fit isn't there.
We line up backup coverage beforehand so that if your primary caregiver gets sick or has an emergency, you have someone ready to step in. You're not scrambling at 5 p.m. to figure out who's coming tonight. We coordinate this because we know you need continuity and reliability. If there's ever an issue, you call us and we solve it, not the other way around.
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24 Hour Care near West Haven
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — West Haven, CT
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