Personal Care in Westport, CT
Hands-on help with bathing, dressing, grooming, and daily personal hygiene for seniors.
No sales pressure. We'll tell you straight if we're not a fit.
You noticed it on a Sunday morning in Greens Farms, when your father took longer than usual to get dressed and brushed it off with a joke. You didn’t push. But the moment stayed with you, because you knew it wasn’t the first time and it probably wouldn’t be the last. Getting physical help, bathing, dressing, moving around the house, feels like giving something up to a lot of people. We understand that, and we work around it.
Private Duty Aides provides personal care assistance to families throughout Westport and across Fairfield County. We’re private pay and nurse-founded, which means we’re not chasing insurance approvals. We’re just focused on getting your parent the right help, handled with real care for how they feel about receiving it.
Personal care is the hands-on, physical side of home care. It covers the tasks that require someone to be present and trusted: bathing, showering, dressing, grooming, toileting, and helping someone move safely from room to room. These are the parts of the day that matter most to a person’s sense of self, and they’re the parts that are hardest to ask for help with.
For families in Westport, we most often step in after a health event or surgery, when a parent comes home from Norwalk Hospital and suddenly needs more support than anyone anticipated. We also work with people who’ve been quietly managing on their own for a while, in Saugatuck, Coleytown, Compo Beach, and across town, until a fall or a close call makes it clear they need consistent help. The transition from independent to assisted isn’t linear, and we don’t treat it like it is.
Day to day, personal care might include morning routines, help getting ready for bed, medication reminders, incontinence care, and safe transfers. We build a schedule around your parent’s routine, not the other way around. The goal is to make the help feel as ordinary and undisruptive as possible, because nobody wants their day to revolve around needing assistance.
Private Duty Aides was founded by a working nurse who saw firsthand how often families got aides who weren’t properly briefed on the physical care needs of the person they were walking into. Being nurse-founded means our approach to personal care is clinical in its preparation and human in its delivery, two things that shouldn’t be opposites but often are in this industry.
Nurse-founded, and it shows
Our agency was started by a working nurse who watched families struggle to find aides who actually understood the physical care their parents needed, and who treated the privacy aspect of it with real seriousness. That foundation shapes how we hire, how we brief, and how we match.
Built specifically around personal care
We don’t treat personal care like it’s the same as companionship with a few extra steps. Our aides are selected and briefed for this kind of work. We think about experience with specific physical conditions, comfort level with intimate care, and how to approach a person who doesn’t want to feel like a patient.
You can actually reach us
When something shifts, and with personal care something always eventually shifts, you need to be able to call someone who knows your parent’s situation and can respond. We stay reachable. That’s not a feature, it’s just how we think this should work.
We know Westport and Fairfield County
We know how discharge planning works at Norwalk Hospital, how quickly families here need to get something in place, and what the follow-up care landscape looks like in this part of Fairfield County. We’re not learning the area when you call us.
How it works
You tell us what’s going on. We listen. No intake forms to fill out before you talk to a person, no pressure to commit to anything. A lot of families just need to explain the situation out loud before they know what they’re asking for, and that’s completely fine.
Matching for personal care isn’t just about availability. It’s about temperament, experience with specific physical needs, and whether this person will actually put your parent at ease. We think carefully about that before anyone walks through the door.
For families in Westport dealing with an urgent situation, often following a discharge from Norwalk Hospital, we move quickly. Same-day starts happen regularly when the need is there. We don’t make you wait a week to get help.
You shouldn’t have to chase us to know how things are going. We check in with families regularly, and if something changes with your parent’s needs or routine, we adjust. You call us and we pick up.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical personal care visit covers whatever physical tasks your parent needs help with to start or end their day safely. That usually means bathing or showering, dressing and grooming, oral hygiene, help with toileting or incontinence care, and safe movement around the home. We build the schedule around your parent's existing routine rather than a generic checklist, so the aide shows up knowing what to expect and how your parent prefers things done.
We can typically have care in place within 48 hours of your call, and same-day starts happen regularly for families coming home from Norwalk Hospital who weren't expecting to need help this soon. The discharge process can feel rushed, and the gap between leaving the hospital and having real support at home can be dangerous. If you call us while your parent is still in the hospital, we can often have someone ready before they arrive home.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or private insurance. Families pay us directly. For many people that feels like a drawback at first, but it also means we're not limited by what insurance will authorize or for how many hours. You decide what your parent needs, and we provide it. Some long-term care insurance policies do reimburse for private-pay personal care, so it's worth checking your parent's policy.
Home health aides are typically sent by a home health agency under a physician's order and are tied to a Medicare or insurance benefit, which comes with strict limits on visit length and what tasks are allowed. Our personal care aides are private-pay, which means fewer restrictions and more flexibility in how care is structured. We focus on non-medical physical assistance, not clinical procedures, but within that category we can be much more responsive and consistent than a home health benefit typically allows.
Yes, and we take that seriously, especially for personal care where the relationship between aide and client really does matter. When we talk with you at the start, we ask about your parent's personality, their preferences, whether they're private or more social, what makes them comfortable or uncomfortable with receiving physical help. We use that to guide who we assign. If the first match isn't right, we'll find someone who is.
We keep backup coverage in place so that a sick day or scheduling conflict doesn't leave your parent without help. If your regular aide can't make it, we contact you directly, explain the situation, and send a substitute who has already been briefed on your parent's needs. We don't just send whoever is available. The substitute is prepared before they arrive, and we follow up afterward to make sure everything went well.
Learn more about this service
All home care services in Westport
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Westport, CT
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