Personal Care in Kent, CT
Hands-on help with bathing, dressing, grooming, and daily personal hygiene for seniors.
No sales pressure. We'll tell you straight if we're not a fit.
Your brother called after Thanksgiving. He’d driven up from New Haven, noticed your dad fumbling with his jacket buttons on the way out of the house on Bulls Bridge Road, and watched him deflect every offer of help with a short laugh and a wave of the hand. That moment stayed with your brother, and then he called you. You already knew something had shifted, but seeing it land on someone else made it impossible to set aside again.
Personal care is the kind of help that asks the most of a person’s dignity. Bathing, dressing, getting in and out of bed, managing the bathroom. Your parent has handled these things alone for decades, and the idea of asking for help with them feels like a defeat. We get that, and we take it seriously every single time.
Private Duty Aides works with families across Kent and Litchfield County who are navigating exactly this. We can usually have care in place within 48 hours, sometimes the same day when things are urgent.
Personal care is hands-on physical assistance with the activities of daily living. That means bathing or showering, dressing, grooming, toileting, incontinence care, transferring from bed to chair, and mobility support around the home. It also covers skin care, oral hygiene, and basic range-of-motion movement for people who spend much of their day seated or in bed.
Day to day, a personal care aide arrives at a scheduled time, works through the morning routine at a pace that feels manageable for your parent, and helps them start the day with real comfort. Families in Kent often call us after a fall, after a surgery, or after a discharge from Sharon Hospital, when the hospital’s occupational therapist has flagged that the person needs more hands-on help at home than family can consistently provide. We coordinate smoothly with those discharge teams so nothing falls through the cracks in the first days home.
We also hear from families whose parent has been managing quietly on their own for longer than anyone realized. Skipping the shower because the tub is scary. Wearing the same clothes for days. Getting through the day but not comfortably. Personal care addresses all of that without making it into a bigger conversation than it needs to be.
Private Duty Aides was founded by a working nurse, and that background shapes how we approach personal care specifically. Our aides know how to observe changes in skin condition, mobility, and strength, and they know when to flag something to the family, so you’re not relying only on your parent to tell you when something is wrong.
Nurse-founded, and it shows.
Our founder is a working nurse who spent years watching families struggle to find personal care aides who understood what physical dignity actually means for someone who has been independent their whole life. She built this agency around that gap. The training, the matching, and the way we talk to families all reflect that background.
We take the matching seriously.
For personal care, the caregiver’s manner matters as much as their skill. We brief aides carefully on your parent’s preferences, their history, and what makes them comfortable before the first visit. That briefing isn’t a formality. It’s the difference between a first morning that goes well and one that sets the wrong tone for weeks.
You can actually reach us.
When something changes with a personal care routine, you don’t want to leave a voicemail and hope. We stay reachable because the families we work with are dealing with real situations that don’t pause for business hours. Call us, and someone answers.
We know Litchfield County.
We understand how the discharge process works at Sharon Hospital, the distances involved in getting around Kent and the surrounding towns, and the particular reality of families in this part of Connecticut who are trying to keep a parent at home in a rural setting. That context matters when we’re building a care plan.
How it works
No forms, no intake packets, no pressure. You tell us what’s going on with your parent and we listen. We’ll ask a few questions about their physical needs, their personality, and what matters most to them. That conversation is free and it doesn’t obligate you to anything.
Personal care requires a particular kind of person. Someone calm, unhurried, and practiced at helping with intimate tasks without making the other person feel diminished. We match on those qualities, not just on schedule availability.
For families in Kent dealing with a post-hospital discharge or a sudden change in condition, we can frequently start the same day. We know that waiting isn’t always an option, and we don’t treat urgency as an inconvenience.
Personal care needs shift over time. We check in with families regularly, not just when there’s a problem. If the routine needs adjusting, if your parent’s mobility has changed, or if you want more or fewer hours, we make that easy to update.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical personal care visit covers whatever physical tasks your parent needs help with to start or close the day safely. That usually means bathing or showering assistance, help with dressing and grooming, oral hygiene, and any mobility support needed to move between the bedroom, bathroom, and living areas. We build the routine around your parent's preferences and their specific limitations, so it doesn't feel like a clinical procedure. The goal is that they feel cared for and dignified, not managed.
We can typically have care in place within 48 hours of your call, and for post-discharge situations from Sharon Hospital we often move faster than that. If the discharge team has flagged that your parent needs daily physical assistance at home and you're trying to coordinate that before they leave the hospital, call us while that conversation is still happening. We work well with discharge planners and can confirm coverage quickly so the transition home goes smoothly.
We are a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Families pay directly, either from savings, a long-term care insurance policy (which we can help you understand and submit for), or other personal funds. We're straightforward about this upfront because we know it matters for planning. The tradeoff is that you're not tied to what insurance will authorize. You choose the hours, the schedule, and the level of care that actually fits your parent's situation.
A home health aide (HHA) is a Medicare term for a certified aide who provides limited hands-on care under a home health agency's skilled nursing plan. That care is short-term, tied to a specific medical episode, and ends when the insurance authorization ends. Our personal care aides provide ongoing, non-medical physical assistance that you control. There's no insurance authorization to renew, no limit on hours, and the care continues as long as your parent needs it. We also match specifically on personality and demeanor, which insurance-driven staffing rarely allows for.
Yes, and for personal care we take this more seriously than any other part of the process. Before we introduce a caregiver, we talk with you about your parent's temperament, what makes them comfortable, what has irritated them in past situations, and any cultural or personal preferences that matter to them. We brief the caregiver on all of that before the first visit. If the match doesn't feel right after a few visits, we make a change without making it a complicated conversation.
We maintain backup coverage so that a gap in your parent's personal care routine doesn't go unfilled because someone called in sick. When we need to send a different aide, we brief that person on your parent's routine and preferences before they arrive, the same way we did with the regular caregiver. You'll hear from us in advance when there's a change, not after the fact. Consistency matters with personal care, and we treat disruptions to it as a real problem worth solving quickly.
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Personal Care near Kent
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Kent, CT
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